Business consulting
Ismail Abdirahman
Project Manager , Accountant, Senior Administrative Assistance , Sales Forecasting, Effective Leadership, And Electricity Man ,
Summary
Finance professional with strong focus on accuracy, analytical skills, and financial reporting. Proven track record in managing accounts, budgeting, and supporting financial audits. Reliable team player who adapts to changing demands and consistently contributes to achieving organizational goals. Proficient in financial software, data analysis, and regulatory compliance, bringing collaborative approach to every task.
Finance professional with extensive experience in financial support roles. Adept at managing financial records, assisting in budget preparation, and ensuring compliance with financial regulations. Known for strong team collaboration and achieving results, with reliable adaptability to changing needs and priorities.
Overview
6
6
years of professional experience
8
8
Certifications
2
2
Languages
Work History
Finance Assistant
Save the Children International
05.2024 - 08.2024
- Supported the finance team by processing invoices and expense claims promptly and accurately.
- Entered financial data into company accounting system with stringent adherence to data security protocols
- Maintained accurate records of financial transactions in alignment with regulatory requirements.
- Organized budget documentation and tracked expenses to maintain tight business controls.
- Processed daily financial transactions in support of finance team objectives.
- Increased efficiency with thorough maintenance of financial records and documentation.
Teller Manager
Amal Bank
12.2021 - 04.2024
- Fostered a positive work environment by promoting teamwork, collaboration, and open communication among staff members.
- Implemented best practices gleaned from industry conferences or networking events attended regularly on behalf of the institution.
- Evaluated employees' performance and offered recommendations for improvement to enhance operations efficiency.
- Enhanced branch security by implementing strict cash handling procedures and monitoring staff adherence to guidelines.
- Enhanced the overall customer experience with personalized service tailored to individual needs and preferences.
- Reduced operational costs by identifying areas for improvement in workflow efficiency and resource allocation.
- Improved customer satisfaction by efficiently addressing and resolving account-related inquiries.
- Facilitated smooth transitions during periods of change by effectively communicating new processes and expectations to team members.
- Increased employee retention by providing ongoing coaching, feedback, and professional development opportunities for teller staff.
- Developed succession planning strategies by identifying high-potential employees and providing opportunities for growth within the organization.
- Collaborated with other banking departments to ensure seamless integration of products, services, and customer interactions across all touchpoints.
Finance Officer
National Electricity Company - Necsom - Garowe
12.2019 - 09.2021
- Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
- Established strong relationships with key vendors, negotiating favorable terms to benefit the organization''s bottom line.
- Assisted with recruiting, interviewing, and hiring new department employees.
- Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
- Assisted executive leadership in making informed decisions by providing reliable financial forecasts based on rigorous analyses.
- Improved budget planning and forecasting with thorough analysis of historical data and market trends.
- Verified compliance of financial policies and accounting procedures against federal regulations.
Sales Intern
Salaam Bank Garowe
06.2019 - 11.2019
- Assisted team members in closing deals by providing additional support or information when needed.
- Addressed customer queries and complaints with prompt and professional responses.
- Generated reports to track sales activity and performance.
- Exceeded personal performance targets regularly while contributing positively toward overall team goals.
- Organized and maintained accurate records of client interactions within CRM systems, streamlining the sales process.
- Gained extensive knowledge of company products and services, allowing for confident communication with prospects and clients.
- Employed excellent communication skills to negotiate deals successfully with diverse clientele.
- Provided product and technical support to customers.
- Managed customer expectations and helped navigate sales processes.
- Executed marketing plans to support new product launches and promotions.
- Conducted market research to assess customer needs and preferences.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive team environment by actively participating in weekly sales meetings and sharing innovative ideas.
- Supported client acquisition strategies with pipeline management and lead qualification.
- Built relationships with customers and community to promote long term business growth.
- Kept detailed records of daily activities through online customer database.
- Negotiated prices, terms of sales and service agreements.
Science Teacher
Alwaha Primary & Intermediate School, Garowe
09.2018 - 05.2019
- Planned, prepared, and taught lesson plans, giving students individual support.
- Communicated with students and parents regarding academic progress, assignments, and behavior.
- Delivered interactive lessons to help students comprehend complex concepts.
- Demonstrated positive and effective classroom management skills.
- Used exams and standardized assessment tools to measure student progress.
- Maintained consistent communication with parents regarding student performance, collaborating on strategies to support academic success at home.
- Cultivated positive relationships with students, parents and staff to optimize instruction and support learning outcomes.
- Enhanced classroom environment for effective learning by incorporating hands-on activities and real-world applications of scientific concepts.
- Improved student comprehension by employing diverse teaching strategies and adapting lesson plans to meet individual needs.
- Provided individualized feedback to support student learning and development.
- Designed innovative science curricula to engage students and promote critical thinking.
- Collaborated with colleagues to develop interdisciplinary lessons that connected science with other subjects, fostering a well-rounded education.
- Developed and implemented assessment tools to track student progress, identifying areas of improvement and adjusting instruction accordingly.
- Incorporated project-based learning into the curriculum, challenging students to apply scientific principles in real-world situations while developing teamwork skills.
- Provided constructive feedback on assignments, helping students improve their critical thinking and problem-solving skills in science.
Secretary for Student Union Elections
East Africa University, Garowe Campus
11.2018 - 11.2018
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Assisted in event planning and execution for company functions such as conferences, workshops, or social gatherings.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
- Entered data into system and updated customer contacts with information to keep records current.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Coordinated travel arrangements for senior staff, ensuring smooth business trips with minimal disruptions.
- Utilized advanced software programs for data entry tasks that increased accuracy while minimizing errors.
- Enhanced office efficiency by implementing digital filing systems that streamlined paperwork processing.
Education
MBA - Business Administration (Project Management )
Lincoln University
Malaysia 04.2001 -
Master of Arts - International Relations And Diplomacy
African Humanitarian Institute
Nairobi 04.2001 -
BBA - Business Administration (Accounting And Finance)
East Africa University
Garowe 04.2001 -
Associate of Arts - Diploma in In-Service Primary Teacher Training
Garowe Teachers Education College
Garowe 04.2001 -
Associate of Arts - Secondary Education
Eyl Secondary School
Eyl 04.2001 -
Associate of Arts - Intermediate Education
IL-Dabey Intermediate School
Eyl 04.2001 -
Associate of Arts - Primary Education
IL-Dabey Primary School
Eyl 04.2001 -
Skills
Microsoft Excel
Certification
Master Arts in International Relations and Deplomacy
Interests
Reading
Socializing
Timeline
UNDSS
01-2025
World Bank Group -Institute for Economic development
01-2025
GWIC
01-2025
Hp -LIFE
12-2024
Finance Assistant
Save the Children International
05.2024 - 08.2024
Master Arts in International Relations and Deplomacy
05-2024
Amal bank
01-2022
Teller Manager
Amal Bank
12.2021 - 04.2024
Bachelor Degree of Business Administration
09-2021
Necsom
01-2020
Finance Officer
National Electricity Company - Necsom - Garowe
12.2019 - 09.2021
Sales Intern
Salaam Bank Garowe
06.2019 - 11.2019
Secretary for Student Union Elections
East Africa University, Garowe Campus
11.2018 - 11.2018
Science Teacher
Alwaha Primary & Intermediate School, Garowe
09.2018 - 05.2019
MBA - Business Administration (Project Management )
Lincoln University
04.2001 -
Master of Arts - International Relations And Diplomacy
African Humanitarian Institute
04.2001 -
BBA - Business Administration (Accounting And Finance)
East Africa University
04.2001 -
Associate of Arts - Diploma in In-Service Primary Teacher Training
Garowe Teachers Education College
04.2001 -
Associate of Arts - Secondary Education
Eyl Secondary School
04.2001 -
Associate of Arts - Intermediate Education
IL-Dabey Intermediate School
04.2001 -
Associate of Arts - Primary Education
IL-Dabey Primary School
04.2001 -
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