Ishmael Ng'ang'a
Nairobi
Summary
Dependable Housekeeper with solid history of cleaning industry service. Proficient in maintaining bathrooms and kitchens, as well as providing top-quality hotel and motel services. Highly organized and team-driven with strong customer satisfaction focus.
Organized Housekeeper possessing in-depth knowledge of various cleaning methods. Hands-on experience in operating housekeeping equipment. Bringing background in thoroughly cleaning large properties, office buildings and municipal buildings nightly.
Overview
3
3
years of professional experience
Work History
House Keeper
Three Shade Hotel
Thika
05.2019 - 08.2022
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Operated electronic backpack vacuums and floor sweepers.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
Education
High School Diploma - Secondary Education
Gatunguru Boys High School
Kiambu11.2014
Skills
- Hospitality Management
- Floor Scrubber Machines
- Dusting Furniture
- Light Fixtures and Ceiling Fans
- Vacuuming and Sweeping
- Quality Control Guidelines
- Quality Assurance Controls
- Cleaning Bathrooms
- Folding Clean Laundry
- Ironing Clothing
- Stocking Bathrooms
- Guest Request Response
- Housekeeping
Languages
English
Upper intermediate (B2)
Timeline
House Keeper
Three Shade Hotel
05.2019 - 08.2022
High School Diploma - Secondary Education
Gatunguru Boys High School
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