Isaiah Otieno
Network Engineer
Mombasa,001
Summary
Enthusiastic Network Engineer eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Network Operations and Telecommunications and self taught in Telecommunications networks. Motivated to learn, grow and excel in Telecommunications Industry.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Lead NOC Engineer
WISP.IO.Networks
Mombasa, Kenya
05.2020 - Current
- Installation of new CPEs to clients sights
- configuration and maintenance of Network Hardware
- Monitoring network using PRTG and UISP.
- Identifying and reporting Network related problems and solving them promptly
Senior IT Personnel
Eman Girls Islamia
Mombasa, Mombasa-Kenya
01.2015 - 10.2021
- Prepared a variety of different written communications, reports and documents to ensure smooth operations.
- Participated in team-building activities to enhance working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Monitored company inventory to keep stock levels and databases updated.
Virtual Network Operations Center Assista Engineer
SOMCAST-Somalia
Mogadishu, Somalia
08.2020 - 07.2021
- Wrote tickets for network issues related to disconnection, downtimes and general complaints
- worked with on site engineers to configure routers and switches.
- Monitored network using PRTG and other network monitoring tools recommended to ensure near 100% network uptime for all clients.
- Helped escalate unsolved network problems to ensure quality customer satisfaction.
Education
No Degree - ICDL 1 And 2
Institute of Advanced Technology
Mombasa-Kenya 08.2009 - 10.2009
Bachelor of Science - Biomedical Science And Technology
Egerton University Njoro
Nakuru-Kenya 08.2010 - 09.2014
Skills
Configuration of routers and switches (Mikrotik and Juniper)
undefinedAccomplishments
- Achieved the creation of a python powered exam management application through effectively helping with learning python Django and pandas.
- Created a bulk Texting application using MIT android application creations tool.
Successfully Brought WISP.IO into existance
I managed to set up a robust internet providing startup that is both effective and affordable to people living in low income areas of tudor when the pandemic struck. The startup has since progressed into great little convenience ISP.
Timeline
Virtual Network Operations Center Assista Engineer
SOMCAST-Somalia
08.2020 - 07.2021
Lead NOC Engineer
WISP.IO.Networks
05.2020 - Current
Senior IT Personnel
Eman Girls Islamia
01.2015 - 10.2021
Bachelor of Science - Biomedical Science And Technology
Egerton University Njoro
08.2010 - 09.2014
No Degree - ICDL 1 And 2
Institute of Advanced Technology
08.2009 - 10.2009
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