Working as a personal assistant
ISABEL OKUNGU
Nairobi Kenya
Summary
Dedicated Job Title with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
13
13
years of professional experience
Work History
Personal Assistant to the Owner
Makell's Cleaning
09.2022 - 03.2024
- Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements.
- Enhanced efficiency in daily operations by organizing and maintaining office filing systems not only that but working efficiently to meet the company goals
- Improved communication between the owner and external parties by drafting professional correspondence on their behalf.
- Increased productivity by prioritizing tasks and ensuring deadlines were met consistently.
- Optimized time management for the owner with effective calendar organization and event coordination.
- Elevated customer satisfaction rates through prompt handling of inquiries, requests, and concerns.
- Contributed to successful project execution by assisting with planning and implementation
- Promoted a positive company image by representing the owner with professionalism during interactions with clients.
- Safeguarded sensitive information through meticulous maintenance of confidential files and records.
- Developed comprehensive meeting agendas to streamline discussions for better decision-making outcomes.
- Enabled informed decision making for the owner by providing valuable insights based on thorough research on industry trends or potential opportunities.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Displayed absolute discretion at handling confidential information.
- Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
- Attended meetings, took notes and tracked action items.
- Used discretion when handling confidential information.
- Served as point of contact between clients and managerial staff.
Receptionist Assistant
Newskill Media
08.2020 - 08.2021
Receptionist Administrator
Di Amor Designs
01.2018 - 03.2020
- Enhanced customer satisfaction by efficiently managing incoming calls and directing them to appropriate departments.
- Boosted company image by providing friendly, professional, and timely assistance to all visitors, clients, and vendors.
- Supported executive staff with calendar management, meeting coordination, travel arrangements, and expense reporting for optimal time utilization.
- Acted as first point of contact and set appointments for prospective clients.
- Oversaw office equipment maintenance to support continuous and uninterrupted operations.
- Delegated tasks to administrative support staff to organize and improve office efficiency hence ensuring their needs are taken care of.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Always providing assistance to the employees and being part of problem solving
Volunteer Manager
Bible Way Ministry
01.2011 - 08.2018
- Enhanced volunteer engagement by implementing comprehensive training programs and ongoing support.
- Partner with the community to help ensure the youth are involved in the community activities helping making them a better leaders in future
- Developed targeted outreach strategies to attract diverse groups of volunteers,
- Managed a team of volunteers, ensuring efficient scheduling and effective communication throughout the organization.
- Organizing medical camps in rural areas
Education
Diploma - Fashion And Interior Design
Mombasa Technical Training Institute
Mombasa Kenya 12.2017
Certificate - Performing Art
Daystar
Mombasa Kenya 06.2015
Skills
- Office Management
- Discretion and Confidentiality
- File Organization
- Travel Arrangements
- Meeting Coordination
- Maintaining Schedules
- Event Planning
- Interior decorating
- Organizing and Preparing Meetings
- Food Service Background
- Conference planning
- Event planning experience
- Strong Problem Solver
- Meeting planning
Quote
Paying attention to simple little things that most men neglect makes a few men rich.
Henry Ford
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteImportant To Me
Paid sick leaveHealthcare benefitsWork-life balanceCareer advancementTeam Building / Company RetreatsFlexible work hoursWork from home optionPaid time offPersonal development programsInterests
Receptionist
Timeline
Personal Assistant to the Owner
Makell's Cleaning
09.2022 - 03.2024
Receptionist Assistant
Newskill Media
08.2020 - 08.2021
Receptionist Administrator
Di Amor Designs
01.2018 - 03.2020
Volunteer Manager
Bible Way Ministry
01.2011 - 08.2018
Diploma - Fashion And Interior Design
Mombasa Technical Training Institute
Certificate - Performing Art
Daystar
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