Isaac Ng'ang'a
Nakuru
Summary
Results-oriented professional with 7+ years of experience and a proven knowledge of advanced technology, customer service, and customer communications. Aiming to leverage my skills to successfully fill the Real estate agent role at your company.
Overview
12
12
years of professional experience
Work History
Sales Manager
Magnate Development
06.2025 - 12.2025
- Developed and executed sales strategies to drive revenue growth across diverse markets.
- Led cross-functional teams to enhance customer engagement and satisfaction levels.
- Analyzed market trends to identify new opportunities and inform sales tactics.
- Mentored junior sales staff, fostering skill development and improving team performance.
- Established key performance indicators to monitor team progress towards strategic goals.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
Sales Manager
OPTIVEN REAL ESTATE
09.2019 - Current
- Visit properties to assess them before showing them to clients.
- Present purchase offers to buyers for consideration.
- Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.
- Compare a property with similar properties that have recently sold to determine its competitive market price.
- Advise clients on market conditions, prices, mortgages, legal requirements and related matters.
- Promote sales of properties through advertisements, open days, and participation in multiple listing services.
- Accompany buyers during visits to and inspections of property, advising them on the suitability and value of the property they are visiting.
- Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.
- Interview clients to determine what kinds of properties they are seeking.
- Coordinate property closings, overseeing signing of documents and disbursement of funds.
Data analyst
RENSOFT SOLUTIONS
02.2018 - 08.2019
- Approve, schedule, plan, and supervise the installation and testing of new products and improvements to computer systems such as the installation of new databases.
- Develop standards and guidelines to guide the use and acquisition of software and to protect vulnerable information.
- Review project requests describing database user needs to estimate time and cost required to accomplish project.
- Test programs or databases, correct errors and make necessary modifications.
- Modify existing databases and database management systems or direct programmers and analysts to make changes.
- Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification or disclosure.
- Work as part of a project team to coordinate database development and determine project scope and limitations.
- Train users and answer questions.
- Write and code logical and physical database descriptions and specify identifiers of database to management system or direct others in coding.
real estate agent
URITHI HOUSING COOPERATIVE SOCIETY
11.2015 - 01.2018
- Provide guidance and assist sellers and buyers in marketing and purchasing property for the right price under the best terms.
- Determine clients' needs and financials abilities to propose solutions that suit them.
- Intermediate negotiation processes, consult clients on market conditions, prices, mortgages, legal requirements and related matters, ensuring a fair and honest dealing.
- Perform comparative market analysis to estimate properties' value.
- Display and market real property to possible buyers.
- Prepare necessary paperwork (contracts, leases, deeds, closing statements etc).
- Manage property auctions or exchanges.
- Maintain and update listings of available properties.
- Cooperate with appraisers, escrow companies, lenders and home inspectors.
- Develop networks and cooperate with attorneys, mortgage lenders and contractors.
- Promote sales through advertisements, open houses and listing services.
- Remain knowledgeable about real estate markets and best practices.
Operations assistant
DIGIMATIC SCALES
02.2014 - 11.2014
- Compare data with source documents, or re-enter data in verification format to detect errors.
- Compile, sort and verify the accuracy of data before it is entered.
- Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
- Store completed documents in appropriate locations.
- Locate and correct data entry errors, or report them to supervisors.
- Maintain logs of activities and completed work.
I.T support and attaché'
COUNTY GOVERNMENT OF NAKURU
09.2013 - 12.2013
- Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
- Perform data backups and disaster recovery operations.
- Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
- Plan, coordinate, and implement network security measures to protect data, software, and hardware.
- Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
- Design, configure, and test computer hardware, networking software and operating system software.
- Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
- Configure, monitor, and maintain email applications or virus protection software.
- Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
- Maintain an inventory of parts for emergency repairs.
- Analyze equipment performance records to determine the need for repair or replacement.
Education
certificate - Digital Marketing
GOOGLE FOR AFRICA
Kenya Certificate of secondary Education -
GIAKANJA HIGH SCHOOL
certificate - CCNA(networking)
TRACOM COLLEGE
01.2016
Bachelors - Business information technology I.T
JOMO KENYATTA UNIVERSITY OF SCIENCE AND TECHNOLOGY
01.2014
Skills
- Team work
- Excellent customer service
- Time management
- Leadership
- Sales presentations
- Strategic planning
- Sales processes
- B to B sales
- Brand-building strategies
- Marketing strategy
Accomplishments
- Completed over 230 successful real estate transactions.
- Managed a team of 7 real estate agents who were the top grossing team 5 months in a row.
- Generated more than 55M in sales revenue in 1 year.
- Selected by management to work with relocation clients dissatisfied with assigned agent, resulting in a 100% salvage rate.
- Increased client base by 25% through personal referrals.
- Supervised team of 7 staff members.
Timeline
Sales Manager
Magnate Development
06.2025 - 12.2025
Sales Manager
OPTIVEN REAL ESTATE
09.2019 - Current
Data analyst
RENSOFT SOLUTIONS
02.2018 - 08.2019
real estate agent
URITHI HOUSING COOPERATIVE SOCIETY
11.2015 - 01.2018
Operations assistant
DIGIMATIC SCALES
02.2014 - 11.2014
I.T support and attaché'
COUNTY GOVERNMENT OF NAKURU
09.2013 - 12.2013
certificate - Digital Marketing
GOOGLE FOR AFRICA
certificate - CCNA(networking)
TRACOM COLLEGE
Bachelors - Business information technology I.T
JOMO KENYATTA UNIVERSITY OF SCIENCE AND TECHNOLOGY
Kenya Certificate of secondary Education -
GIAKANJA HIGH SCHOOL
References
MR. BRIAN WAHOME, Human Resource manager (Optiven)
Contact ( +254740934339)
MRS. JANE MATHENGE, Branch manager, Urithi housing cooperative society.
Contact - (+254721351989.)
MR. ALEX KAGO, CEO , Rensoft solutions.
Contact - (+254722453191.)
References
MR. ALEX NJUGUNA , REGIONAL MANAGER (Optiven)
Contact - ( +254726472366)
MRS. SHELMITH NDERITU, HUMAN RESOURCE MANAGER, (Magnate Ventures).
Contact - (+254702359515.)
MR. ALEX KAGO, CEO , (Rensoft solutions).
Contact - (+254722453191.)
Credentials And Licenses
- Cisco Certified Network Associate
- Digital Skills for Africa