Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
11
11
years of post-secondary education
3
3
Certifications
Work History
CENTER MANAGER
NAIROBI UNIVERSITY CENTER
06.2018 - 12.2019
Managed resources, including working with MOICT officers, vendors and collaborators to deliver center activities
Coordinated logistics, planned, managed and executed trainings and other center activities
Developed and implemented activities within budgets
Built database of interested participants in effort to create pool for center activities
Coordinated and oversaw weekly and monthly schedules for training activities with trainers
Supervised and worked with trainers on gathering of data, sign-up sheets and issuance of certificates to trainers
Mentored and supported youth in community to benefit from online work platforms.
Processed payroll for over 15 employees as part of sound human resources and financial management strategies
Directed work of three teams to deliver exceptional client experiences
SALES EXECUTIVE
EAST AFRICA BUILDER MAGAZINE
03.2017 - 06.2017
Prepared reports by collecting, analyzing, and summarizing information
Maintained quality service by establishing and enforcing organization standards
Maintained professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies, among other activities
Represented the company positively in a multitude of settings
Recorded concerns and feedback from public and staff
Contributed to team effort by accomplishing related results as needed.
Achieved sales goals and service targets by cultivating and securing new customer relationships
ASSISTANT MANAGER
NMEXT MINI SUPERMARKETKAKAMEGA
04.2015 - 09.2015
Reviewed sales performance
Conducted market research to identify selling possibilities and evaluate customer needs
Prepared and delivered appropriate presentations on products and services
Ensured the availability of stock for sales and demonstrations
Gathered feedback from customers or prospects and shared it with the internal team
Provided customers with information regarding product features and benefits.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
SALES EXECUTIVE
M, KENYA LIMITED
KOPA
07.2014 - 12.2014
Established, developed and maintained business relationship with current customers and prospective customers in assigned markets to generate new business for the company
Provided excellent customers services to designated stations
Coordinated with other team members to optimize sales efforts
Maintained customer satisfaction by serving them well
Gave sales presentations to a range of prospective clients
Kept track of inventory.
Analyzed past sales data and team performance to develop realistic sales goals
Researched sales opportunities and possible leads to exceed sales goals and increase profits
SALES EXECUTIVE
PRIMUS SUPPLIERS LIMITEDMUMIAS
01.2014 - 06.2014
Trained, planned and led the team on market activations drives, client on-boarding meeting up with prospect clients making leads and obtaining service and information
Created, planned and spearheaded route plans for the team to optimize team efficiency, productivity and time management
Prepared individual action plans and targets for all team members
Assisted in the development and preparation of the organization’s sales strategy and general business planning
Worked together with colleagues from other departments to improve efficiency and overall service delivery
Ensured all policy, standards and procedures were effectively communicated and adhered to by the team.
Exceeded sales goals by implementing aggressive sales programs, overhauling processes and facilitating market development
Education
BACHELOR OF ARTS -
UNIVERSITY oF NAIROBI NAIROBI
Nairobi
01.2015 - Current
KENYA CERTIFICATE - SECONDARY EDUCATION
ST. JOSEPHS HIGH SCHOOL MUMIAS
Mumias, 11
01.2010 - 01.2013
Skills
MS Excel (Advanced level)undefined
Certification
PUBLICATIONS
Affiliations
Competent public relations expert with extensive knowledge, a track record of exceeding objectives, and high client
satisfaction ratings. I'm seeking a position where I can use my understanding of market trends, industry trends, and
competition analysis to design marketing strategies.
Timeline
CENTER MANAGER
NAIROBI UNIVERSITY CENTER
06.2018 - 12.2019
SALES EXECUTIVE
EAST AFRICA BUILDER MAGAZINE
03.2017 - 06.2017
ASSISTANT MANAGER
NMEXT MINI SUPERMARKETKAKAMEGA
04.2015 - 09.2015
BACHELOR OF ARTS -
UNIVERSITY oF NAIROBI NAIROBI
01.2015 - Current
SALES EXECUTIVE
M, KENYA LIMITED
07.2014 - 12.2014
SALES EXECUTIVE
PRIMUS SUPPLIERS LIMITEDMUMIAS
01.2014 - 06.2014
KENYA CERTIFICATE - SECONDARY EDUCATION
ST. JOSEPHS HIGH SCHOOL MUMIAS
01.2010 - 01.2013
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