ISAAC KEMBOI
BARISTA
Doha,QATAR
Summary
Reliable Barista quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Barista
Qatar National Convention Center[QNCC]
Doha
10.2021 - Current
- Provided excellent customer service by greeting customers, taking orders, and answering questions.
- Prepared espresso beverages such as cappuccinos, lattes, and mochas to exact specifications.
- Maintained a clean work environment by wiping down surfaces and equipment, restocking supplies, and cleaning dishes.
- Ensured quality control of all coffee drinks served by tasting each drink before serving it to customers.
- Assisted in training new baristas on proper preparation techniques for espresso-based beverages.
- Managed cash register operations efficiently including accurate change making and daily deposits.
- Ordered ingredients such as coffee beans, syrups, teas, milk products and other supplies as needed.
- Kept records of all transactions accurately while maintaining security standards at the POS station.
- Demonstrated knowledge of brewing methods and coffee varieties in order to recommend drinks to customers.
- Created seasonal specials with unique flavor combinations using appropriate ingredients.
- Performed maintenance duties such as cleaning grinders, emptying grounds containers and descaling machines regularly.
- Served pastries or other food items along with specialty coffees upon request from customers.
- Monitored stock levels of cups, lids, straws, napkins, ensuring adequate supply at all times.
- Responded promptly to customer complaints or special requests in a courteous manner.
- Adhered strictly to health safety regulations when handling food items or operating equipment.
Education
High School Diploma -
Moi University
Kenya12-2019
Skills
- Supply Ordering
- Promotional Events
- POS System Operation
- Food Running
- Menu Memorization
- Coffee expertise
- Tea expertise
- Espresso machine operation
- Opening and closing duties
- Cash Handling
- Up-selling
- Cash Register Operation
- Recipe Development
- Team Leadership
- Inventory Management
- Order Taking
Certification
Best employee award
Languages
English
First Language
Work Preference
Work Type
Full TimeWork Location
On-SiteImportant To Me
Career advancementPersonal development programsFlexible work hoursCompany CultureTeam Building / Company RetreatsInterests
My interest i have is to meet the target and value my opinion
Timeline
Senior Barista
Qatar National Convention Center[QNCC]
10.2021 - Current
High School Diploma -
Moi University
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