ISAAC KARANI
Assistant Chief Steward
Nairobi, Nairobi Province
Summary
Dynamic hospitality professional with extensive experience at Parkinn by Radisson, excelling in sanitation standards and waste reduction. Proven track record in optimizing operations and enhancing team productivity through effective scheduling and problem-solving. Committed to maintaining high cleanliness standards while delivering exceptional customer service and fostering teamwork. Experienced hospitality professional prepared for leadership role in stewarding. Strong focus on team collaboration and achieving results. Reliable, adaptable, and skilled in managing inventory, overseeing cleanliness standards, and ensuring efficient operations. Known for effective communication and problem-solving abilities.
Overview
10
10
years of professional experience
Work History
Assistant Chief Steward
Parkinn by Radisson
Nairobi, Nairobi Province
08.2023 - Current
- Coordinated with culinary team to ensure seamless transitions between meal services.
- Supported continuous improvement efforts within the hospitality operation by participating in cross-functional team projects and sharing best practices with colleagues.
- Developed comprehensive training programs for new hires, improving productivity levels.
- Optimized space usage within storage areas through strategic organization methods that improved workflow efficiency.
- Managed inventory for all stewarding supplies, reducing waste and saving on costs.
- Enforced strict adherence to safety and sanitation regulations, maintaining a safe working environment for staff members.
- Mentored junior stewards in proper techniques and best practices for maintaining a high level of cleanliness in the kitchen area.
- Enhanced dining experience by ensuring a clean and well-maintained dining environment.
- Designed innovative table settings that enhanced the overall presentation of meals served during special events or promotions within the establishment.
- Reduced breakage costs by implementing effective storage solutions for delicate dishware items.
- Maintained accurate records of equipment maintenance, repairs, and inspections as required by regulatory agencies.
- Oversaw scheduling of staff members to ensure adequate coverage during peak service times.
Stewarding Supervisor
Parkinn by Radisson
05.2021 - 07.2023
- Implemented environmentally friendly practices throughout the stewarding department, promoting sustainability and reducing waste generation.
- Participated in regular management meetings offering valuable insights into departmental operations ultimately benefiting overall performance.
- Enhanced team productivity through effective scheduling, delegation, and supervision of daily tasks.
- Assisted in budget management by tracking expenses and identifying cost-saving opportunities within the department.
- Improved overall cleanliness and organization of the kitchen by implementing efficient stewarding processes and procedures.
- Ensured compliance with health and safety regulations by conducting regular inspections and addressing issues promptly.
- Reduced equipment downtime by implementing a preventive maintenance program for all major appliances in the kitchen.
- Assisted with recruitment efforts including interviewing potential candidates leading to well-rounded staffing.
- Supervised banquet setup activities to ensure timely completion while adhering to established quality standards.
- Streamlined inventory management system, resulting in reduced waste and cost savings.
- Conducted performance evaluations for 10 stewarding staff, identifying areas for improvement and providing constructive feedback.
Steward
Parkinn by Radisson
Nairobi, Nairobi Province
05.2018 - 12.2019
- Accepted opportunities to learn new skills, improve performance and cross-train for other positions.
- Checked recycling cans, removed garbage and put recyclables in correct bin.
- Collaborated with team members to maintain smooth operations during high-traffic periods, minimizing wait times.
- Ensured cleanliness and sanitation of dining areas, adhering to strict hygiene standards for a healthy environment.
- Documented kitchen inventory by reviewing stock and counting items.
- Maintained swift pace of work to meet business demands for cleaning and supplies storage.
- Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
- Demonstrated strong multitasking abilities by managing multiple tables simultaneously while maintaining friendly demeanor.
- Participated in routine safety drills as part of emergency preparedness measures onboard the vessel or hospitality establishment.
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Stepped into additional roles during busy times to boost coverage of important stations.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Cleaner
Metro Cleaners and Renovators
01.2016 - 12.2017
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Performed deep-cleaning tasks for carpets, upholstery, and window treatments to extend their lifespan and maintain appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Developed strong relationships with clients through professionalism and consistent delivery of reliable services tailored to their specific needs.
- Provided assistance to other staff members with cleaning of difficult areas.
Education
Kenya Certificate Of Secondary Education -
Nzoia D.E.B Secondary School
Kakamega 09.2015
Skills
Scheduling staff
Sanitation standards
Waste reduction
Teamwork and cooperation
Customer service
Problem-solving
Time management
Cleanliness and sanitation
Timeline
Assistant Chief Steward
Parkinn by Radisson
08.2023 - Current
Stewarding Supervisor
Parkinn by Radisson
05.2021 - 07.2023
Steward
Parkinn by Radisson
05.2018 - 12.2019
Cleaner
Metro Cleaners and Renovators
01.2016 - 12.2017
Kenya Certificate Of Secondary Education -
Nzoia D.E.B Secondary School
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