Irvin Nzioka
Mombasa,Mombasa
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Accomplished in increased customer satisfaction while improving controls,team operations and loss prevention strategies.
Overview
2
2
years of professional experience
15
15
years of post-secondary education
3
3
Languages
Work History
Warehouse Clerk
DHL Global Forwarding
Mombasa, Kenya
03.2021 - 03.2023
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Provided excellent customer service by addressing inquiries about product availability and shipment status promptly..
- Managed incoming shipments by verifying product details against purchase orders, ensuring accurate inventory levels.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
- Checked packages and merchandise for damage and notified vendors.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Kept warehouse up to safety and health regulations at all times.
- Analyzed data to prepare reports and identify process improvements.
Education
Certificate in Maritime And Logistics -
Mount Kenya University
Mombasa 01.2021 - Current
High School Education -
Joanna Chase High School
Mombasa 01.2015 - 12.2018
Primary Education -
SOS Herman Gmeiner School
Mombasa 01.2007 - 12.2014
Skills
Teamwork and Cooperation
Document Management
Adaptability
Paperwork Processing
Team building
Decision-Making
Data Entry
Problem-solving
Organization and Time Management
Teamwork and Cooperation
Teamwork and Cooperation
Quality control to critical thinking
Timeline
Warehouse Clerk
DHL Global Forwarding
03.2021 - 03.2023
Certificate in Maritime And Logistics -
Mount Kenya University
01.2021 - Current
High School Education -
Joanna Chase High School
01.2015 - 12.2018
Primary Education -
SOS Herman Gmeiner School
01.2007 - 12.2014