IRENE WANJA MUTHONI
Summary
I am a highly organized and detail-oriented professional with a strong background in finance and administration. I am seeking a position where I can leverage my skills in financial analysis, budgeting and office management to contribute to organizational efficiency and support business growth. My goal is to apply my knowledge in finance and administration to drive operational success and maintain accurate financial processes.
I am a visionary and enthusiastic person who is motivated by self-goals and driven by integrity. I am open minded and always ready to learn. I can work independently or as part of a team committed to responsibilities and efficiently meet deadlines without supervision.
Overview
3
3
years of professional experience
Work History
Sales & Social Media Admin
CoreBeyond Business Consulting
10.2024 - 12.2024
- Engage with potential customers to generate leads and convert them into sales.
- Maintain customer relationships through timely follow-ups and excellent service.
- Develop and execute sales strategies to meet or exceed revenue targets.
- Prepare and deliver sales reports, tracking key metrics like sales performance and customer acquisition.
- Collaborate with the sales team to improve processes and strategies.
- Create, schedule and publish engaging content across various social media platforms.
- Monitor social media accounts, respond to inquiries and interact with followers to build relationships.
- Develop social media campaigns that align with the company's sales objectives.
- Track and analyse performance metrics for social media posts and campaigns.
- Stay updated on industry trends and platform algorithm changes to ensure optimal engagement.
Office Manager
VIP Dental Suite Limited
04.2024 - 06.2024
- Oversaw daily operations for smooth and efficient workflow
- Managed patient scheduling and coordinated with dental staff
- Handled billing and insurance claims
- Maintained accurate patient records
- Oversaw inventory and supply management
- Ensured compliance with health regulations
- Provided exceptional customer service to patients
- Managed financial aspects including budgeting and reporting
- Utilized strong organizational, communication and leadership skills
Content Creator
Bazoom Group
01.2023 - 01.2024
- Content Development: Created and managed high-quality content tailored to diverse audiences. This demonstrated strong attention to detail and communication skills.
- Research and Analysis: Conducted thorough research on various topics, providing well informed content that supports data-driven decision-making.
- Project Management: Coordinated with different teams to meet deadlines and ensure content accuracy, showcasing strong organizational and time-management skills.
- Strategic Communication: Developed content strategies that aligned with company goals, demonstrating an understanding of market trends and audience engagement.
Customer Service Representative
ONQ Contact Center, Kenya
07.2022 - 01.2023
- Inbound calls to schedule patients' medical appointments
- Outbound calls to request for referral orders from physicians
- Faxing patients' medical results and records to physicians
- Outbound calls to request authorization from patients' insurance
- Attained a perfect (100%) Quality Assurance score on my calls
- Trained newly onboarded trainees
Attaché
Provincial General Hospital Nyeri
10.2021 - 12.2021
- Preparation of payment vouchers
- Preparation of cashbook
- Corporate insured clients' data verification
- Data entry of insured clients into hospital information system
- Uploading claims on the NHIF E-claim platform
- Invoicing corporate clients
- Customer information desk reception for corporate clients
- Documents filing
Education
CPA - Section 3
Rware College of Accounts
04.2025
Bachelor of commerce - Finance Option
Dedan Kimathi University of Technology
12.2022
Skills
- Operating Systems: Proficient in Windows
- Office Suite: Advanced skills in Microsoft Word
- Intermediate Excel
- PowerPoint
- Data Entry and Management: Experience with spreadsheets and databases
- Internet Applications: Skilled in online research
- Email communication
- Cloud-based tools (Google Drive & Dropbox)
- Relationship management
- Client management and stakeholder engagement
- Excellent organizational skills
- Time management and prioritization skills
References
- Dr. Linus Ndegwa, Director- VIP Dental Suite Ltd, 0722830849, linuswach@gmail.com
- CPA Nicholas Njuguna, Managing Partner- Pristyn Consulting LLP, +254721862872, Nicholas@nnassociates.co.ke
- Richard Kimani, Director- Finance & Accounting Services- County Government of Nyeri, +254722247558, richardkmn5@gmail.com
Timeline
Sales & Social Media Admin
CoreBeyond Business Consulting
10.2024 - 12.2024
Office Manager
VIP Dental Suite Limited
04.2024 - 06.2024
Content Creator
Bazoom Group
01.2023 - 01.2024
Customer Service Representative
ONQ Contact Center, Kenya
07.2022 - 01.2023
Attaché
Provincial General Hospital Nyeri
10.2021 - 12.2021
CPA - Section 3
Rware College of Accounts
Bachelor of commerce - Finance Option
Dedan Kimathi University of Technology
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