Administrative professional adept at managing schedules, coordinating meetings, and handling correspondence. Excellent communication and organisational skills, with strong focus on confidentiality and professionalism. Proficient in office software and capable of supporting executives and teams efficiently.
Overview
2
2
Languages
7
7
years of professional experience
Work History
SECRETARY VOLUNTEER
Viwandani comprehensive community organization
Nairobi, Nairobi
01.2020 - Current
Dealt with confidential and sensitive data and appropriately maintained records.
Organised and maintained electronic and paper-based filing systems to ensure data confidentiality and facilitate easy access.
Maintained organised filing system documenting business operations.
Handled incoming calls and enquiries, providing professional assistance and directing to appropriate departments for resolution.
Administered petty cash, processing reimbursements and managing expenses to adhere to budgetary guidelines.
Coordinated and ensured implementation of projects.
Coordinated school sponsorships by ensuring timely payment of fees, managing shopping needs, and monitoring progress for reporting to donors.
Prepared and served nutritious breakfast for school children each morning.
Mentored individuals while distributing sanitary packs to promote health and hygiene.
Internship counselling psychologist
Reuben center
Nairobi, Nairobi
09.2024 - 01.2025
Conducted individual and group therapy sessions to address clients' emotional, psychological, and behavioural issues.
Offered guidance and support to clients' families, educating them on how to best support their loved ones.
Participated in regular supervision and continuing professional development activities to enhance therapeutic skills and knowledge.
Attachment
Mathari teaching and reffaral hospital
Nairobi, Nairobi
01.2024 - 04.2024
Conducted individual and group therapy sessions to address clients' emotional, psychological, and behavioural issues.
Developed personalised treatment plans in collaboration with clients, focusing on achieving specific, measurable goals.
Counselled individuals with mental health conditions, facilitating coping strategies and resilience-building.
Maintained confidential records of all client sessions, assessments, and treatment plans in compliance with professional standards.
Guided and educated clients' families on effective support techniques to enhance clients' recovery.
Communicated with family members to advocate for patient needs when patients were unable to self-advocate.
Education
Diploma - Front office
AMREF International university
Nairobi -Kenya
2024 - Current
Certificate - Counselling psychology
Nairobi women hospital college
Dagoreti
2022 - 2023
Certificate - Health care assisistant
Code blue medical training instiute
Nairobi -Kenya
2022 - 2023
Certificate - Front office
Our lady of mercy vocational training center
Nairobi -Kenya
2019 - 2020
Certificate - K.C.S.E
Kiima kiu secondary school
Makueni
2015 - 2018
Certificate - K.C.P.E
Mukuru primary school
Nairobi -Kenya
2004 - 2014
Skills
Filing system management
Filing organisation
Documentation
Project coordination
Client relationship management
Professional communication
Telephone etiquette
Email correspondence
Languages
English
Beginner
A1
Swahili
Beginner
A1
Shakur njeru
Director -Viwandani comprehensive community organization