Summary
Overview
Work History
Education
Skills
Timeline
Generic

Irene Omondi

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

1
1
year of professional experience

Work History

Waitress Trainee

Highway Hotel
Nairobi, Kenya
03.2025 - 12.2025
  • Assisted servers in delivering food and drinks to guests efficiently.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Supported team members with setting up tables for special events.
  • Participated in training sessions to enhance service skills and knowledge.
  • Maintained a professional attitude while working in a fast-paced environment.
  • Provided excellent customer service during meal times.
  • Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
  • Greeted customers and provided menus.

Waitress Trainee

Highway Hotel
Nairobi, Kenya
03.2025 - 12.2025
  • Assisted servers in delivering food and drinks to guests efficiently.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Participated in training sessions to enhance service skills and knowledge.
  • Maintained a professional attitude while working in a fast-paced environment.
  • Observed other wait staff members' techniques to learn best practices for providing exceptional customer service.
  • Greeted customers and provided menus.
  • Ensured dining areas were clean and set up for each shift according to established standards.
  • Informed customers of daily specials and menu changes.

Education

Diploma - Hospitality Management

Allison
04.2026 - 05.2026

Certificate - IT Strategy And Business Framework

Allison
03.2026 - 04.2026

Certificate - Business Accountancy

Shinning Hope For Communities
Nairobi , Kenya
01.2025 - 04.2025

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Event coordination
  • Personal grooming
  • Food presentation
  • IT strategy planning
  • Professional communication

Timeline

Diploma - Hospitality Management

Allison
04.2026 - 05.2026

Certificate - IT Strategy And Business Framework

Allison
03.2026 - 04.2026

Waitress Trainee

Highway Hotel
03.2025 - 12.2025

Waitress Trainee

Highway Hotel
03.2025 - 12.2025

Certificate - Business Accountancy

Shinning Hope For Communities
01.2025 - 04.2025
Irene Omondi