Experienced HR and administrative professional with a strong background in staffing, talent development, and process optimization. Proven track record in managing payroll and ensuring labor law compliance. Skilled in developing business strategies and maintaining long-term client relationships. Committed to enhancing operational efficiency and fostering a positive work environment.
Overview
7
7
years of professional experience
4051
4051
years of post-secondary education
2
2
Languages
Work History
PERSONAL ASSISTANT
THE LAW CHAMBERS OF DR. OTIENO F. ADVOCATES
12.2024 - Current
Managing schedules, appointments, and meetings for lawyers
Handling phone calls, emails, and correspondence
Organizing and maintaining physical and digital files
Preparing legal documents, letters, and reports
Conducting legal research when required
Liaising with clients, scheduling appointments, and updating them on case progress
Assisting in case preparation, including gathering documents and arranging evidence
Ensuring confidentiality and compliance with legal procedures
Typing, proofreading, and formatting legal documents such as contracts, pleadings, and agreements
Filing court documents and ensuring deadlines are met
Maintaining case files and tracking key legal dates
Organizing travel arrangements and itineraries for lawyers
Ensuring the office is stocked with necessary supplies
Coordinating office events, training, and meetings
Assisting with invoice preparation and client billing
Processing expense claims and managing petty cash
Keeping records of financial transactions when necessary
Conducting basic legal research and summarizing findings
Ensuring compliance with firm policies and legal regulations
Managing case management systems and client databases
Troubleshooting minor IT issues and liaising with technical support
BUSINESS DEVELOPMENT
MELLATO ADVENTURES
01.2024 - 11.2024
Develop a growth strategy that are focused on both financial benefit and the satisfaction of customers
Carry out research in order to discover new markets and the requirements of customers
Schedule business interactions with potential customers
Ensure that the company's goods and services are promoted
Prepare sales contracts for the purpose of guaranteeing compliance with the rules and norms established by the law
Keep track of your sales, revenue, and invoices
Offer dependable feedback and support once a contractual agreement has been completed
Develop long-term relationships with both new and existing clients
Develop and train valuable salesmen out of employees who are just starting out
HEAD HUMAN RESOURCE AND ADMINISTRATION
MEMTECH ELECTRICAL SERVICES LIMITED
03.2023 - 12.2023
Led staffing and talent acquisition initiatives, enhancing team capabilities.
Managed payroll operations and ensured compliance with labor regulations.
Coordinated company events, fostering team morale and engagement.
Developed and implemented processes to streamline administrative functions.
Cultivated relationships with clients to drive business growth.
Oversaw the process of staff appreciation, motivation and discipline.
Organized for staff career and skill development through training programs.
Ensured all company policies are up to-date and well known by all staff.
Kept staff information and files in prudent manner.
Managed the welfare of staff.
Ensured timely renewal of licenses, permits, and awards, including motor vehicle, business, and occupational health and safety licenses (e.g EPRA, NCA, trading license, WIBA).
Maintained all workplaces (offices, workshops, stores, etc.) and their surrounding areas free of hazards, clean, and organized.
Acquired office supplies and monitored their distribution and use.
Covered all business-wide lease and utility bills, including water and electricity.
Worked together with the appropriate department to acquire, provide monitor, and oversee the use of corporate tools, furniture, utensils, phones, uniforms, equipment, etc.
Met all administrative costs by carefully planning, allocating, and reporting expenditures.
Maintained order in the organization by closely monitoring and controlling the storage of items, as well as the movement of people and equipment.
Timely opened and closed offices to grant required access and control as well as security against theft, damage, etc including burglary.
Custodian of all company keys—including drawers, office doors, motor vehicle, and passwords.
Managed a trading-capable balance in an operating bank account and ensured its maintenance.
Responsible for accounts payable, including; coordinating payments to suppliers; and communicating with relevant departments and units.
Collaborated with credit control and assisted with system allocations while overseeing operational account receivables.
Avoided trading deficits by monitoring credit control, paying suppliers in time, and tracked the balances in the bank accounts.
Bank and disbud petty cash to the cashier.
Oversaw the expenditure processes and ensured compliance with them for proper accountability
Conducted margin analysis to guarantee profitability in every department.
With the director's authorization, withdrew funds from the company's bank account(s), paid bills, and processed cheques.
HEAD PROCESS AND ADMINISTRATION
MEMTECH ELECTRICAL SERVICES LIMITED
01.2020 - 02.2023
Managed all statutory payments
Was the custodian of sensitive company information such as passwords
Worked diligently as the personal assistant to the director
Oversaw the Director's electronic schedule, reschedule meetings as needed based on importance
Coordinated the Director's travel arrangements
Managed the Director's communications
Maintained for the Director's office, including data management and filing
Wrote documents, briefing papers, reports, and presentations for the Director
Trained new and existing employees
Coordinated disciplinary procedures of employees
Developed policies, reviewed and trained staff members
Advised management concerning employee related matters
Developed and installed processes and procedures to ensure synergy across departments
Trained, monitored and tracked processes
Evaluated and modified processes and procedures
Worked with installed ERP to monitor data inputs and outputs
Compiled and evaluated reports to ensure control and financial accuracy of data
Collaborated with financial units to accomplish predetermined goals using applications currently in development
ADMINISTRATION ASSISTANT
MEMTECH ELECTRICAL SERVICES LIMITED
03.2019 - 12.2019
Developed strategies to improve efficiency, plan and manage administrative systems and procedures
Provided assistance to the company with filing and book keeping
Oversaw office machinery
Kept an eye on the office supply inventory and restocked or procured new supplies as needed
Maintained expenditures to assist with budgeting
Scheduled tasks, set priorities, and directed staff work to aid in activity coordination
Worked on improving all systems by coordinating with clients and internal staff, especially the sales team
Provided support with credit control tasks such as account reconciliation and debt collection
Reviewed any outstanding balances to ensure they were being settled and did anything else that my superiors assigned me
INTERN, MEDIA AND COMMUNICATION
SCIENCE AFRICA LIMITED
05.2018 - 08.2018
Company Overview: Science Africa Limited, I wrote news stories, advertising, newspaper analysis and collecting news from the field
I wrote news stories, advertising, newspaper analysis and collecting news from the field
Some of the stories I wrote and have been published online
Science Africa Limited, I wrote news stories, advertising, newspaper analysis and collecting news from the field
A year family planning contraceptive confirmed for use: https://newsScienceafrica.co.ke/a-year-family-planning-contraceptive-confirmed-for-use/
Newlight for Kenya women scientists: https://news.scienceafricaCo.ke/new-light-for-kenya-women-scientists/
NEPAD becomes AU Development Agency: https://news.scienceafrica.co.ke/nepad-becomes-audevelopment-agency/
Education
Master of Business Administration - Human Resource Management
Daystar University
Certified Human Resource Professionals Courses -
HRMEP
Nairobi
Bachelor of Communication and Public Relations - Communication and Public relations