IRENE NYACHOMBA KINARO
Nairobi
Summary
I am a Hands-on Project Manager recognized for flawless execution and finding solutions to complex problems. Communicative and reliable professional polished in developing scopes and objectives and maintaining comprehensive project documentation. Commended for unexcelled record of completing critical projects on schedule and within budget, with a proven track record at Equity Group Holdings PLC & EquityBCDC- Congo, adept at leading cross-functional teams and optimizing project budgets up to $2 million. Expert in Agile methodology and stakeholder management, achieving over 90% on-time project delivery while fostering innovation and collaboration across diverse teams.
Overview
7
7
years of professional experience
Work History
PROJECT MANAGER
EQUITY GROUP HOLDINGS PLC
Nairobi
02.2023 - Current
- Led successful planning and initiation of multiple IT projects, defining clear scope, objectives, and timelines.
- Managed cross-functional teams, providing guidance and implementing Agile practices for improved collaboration.
- Successfully managed project budgets from $500,000 to $2 million, optimizing resource utilization.
- Conducted thorough risk assessments and implemented effective mitigation strategies.
- Established robust quality assurance processes and initiated process improvement initiatives.
- Maintained transparent communication with stakeholders and prepared comprehensive project reports.
- Achieved on-time, on-budget deliveries for 90%+ of IT projects, earning accolades and recognition.
IT INNOVATION & RESEARCH ANALYST
EQUITY GROUP HOLDINGS PLC
Nairobi
08.2022 - 01.2023
- Conducted in-depth research on emerging technologies and industry trends, identifying opportunities for innovation.
- Led the development and execution of successful proof of concepts (POCs) to validate innovative ideas.
- Collaborated with cross-functional teams to define an innovation strategy and roadmap aligned with business goals.
- Played a key role in identifying and protecting valuable intellectual property (IP) assets.
- Established partnerships for collaborative research projects resulting in publications and industry presentations.
- Conducted thorough evaluations to select technology solutions that aligned with strategic objectives.
- Promoted a culture of innovation through workshops, hackathons, and idea generation sessions.
- Implemented process optimization and automation, resulting in efficiency improvements and cost savings.
- Managed successful IT project implementations, positively impacting operational efficiency and revenue.
- Contributed thought leadership articles and published research findings, establishing professional expertise.
ICT BUSINESS ANALYST
EQUITY GROUP HOLDINGS PLC
Nairobi
11.2019 - 08.2022
- Streamlined user experience and customer support through the brand merger of Jenga API and Jenga PGW at Finserve -Africa Ltd, improving efficiency and response times.
- Strengthened security by disabling mobile banking upon customer sim suspension requests, enhancing client trust.
- Mitigated customer fraud by blocking transactions post-sim updates, reducing the risk of fraudulent activities.
- Led the development and successful launch of Equity Group's e-commerce platform, including dashboards, and managed change implementation.
- Actively participated in creating an Idea Management System, fostering innovation and efficient idea evaluation.
- Ensured data protection and GDPR compliance through the implementation of a consent checkbox.
USER RETENTION/SOCIAL MEDIA SUPPORT
FINSERVE AFRICA
Nairobi
09.2018 - 11.2019
- Analyzed products to maintain customer value and prevent cannibalization from competing products.
- Successfully onboarded over 300 merchants on APIs and Payment Gateway platform, providing customer support and knowledge.
- Managed and improved Social Media campaign performance, leading to a 40% increase in engagement in 2018.
- Published and analyzed reports for Jenga API and Jenga PGW, providing actionable insights.
- Implemented below the line communications and promotional campaigns to scale up customer values and promotions within agreed SLAs and KPIs.
- Managed end-to-end campaign design, execution, and performance analysis for distributors, business partners, and subscribers.
- Coached, mentored, and motivated team members and contractors to foster positive action and accountability.
- Enhanced client retention through conceptualizing and implementing retention campaigns, including re-activation bonuses and periodic reward systems.
Education
Certiicate in crisis management -
Oxford University
12.2023
Agile Analysis, ITIL, CBAP -
International Institute of Business Analysis
12.2022
Certiicate in French - French – L2
Alliance Française
12.2018
Bachelor of Arts - Education
Kenyatta University
12.2017
Kenya Certiicate of Secondary Education -
ST Agnes Girls High School
12.2013
PMP
PMI
OnlineSkills
- Regional and local project management
- Product management
- Business analysis
- Strategy planning
- Change management
- IT& project risk management
- Risk Analysis
- Stakeholder Management
- Product upscaling and marketing
- Dependency and user journey mapping
- Quality Testing
- Process optimization
- Quality assurance and control
- Budget control
- Schedule management
- Mergers and acquisitions
- Technology evaluation
- Agile methodology
- Budget management
- Project management
- Risk assessment
- Quality assurance
- Innovation strategy
- Customer relationship management
- Cross-functional collaboration
- Effective communication
- Problem solving
- Team leadership
- Conflict management
Languages
French
English
Swahili
References
- Flociah Shallo, Product Manager, Finserve, 0763745285
- Nicole Chebet, Performance Analyst, 0713415609
- Muthoni Mutonyi, Manager Innovation and Research, Equity Bank, 0721530889
- Sarah Mutua, Senior Project Manager, Equity Bank, 0727785881
Timeline
PROJECT MANAGER
EQUITY GROUP HOLDINGS PLC
02.2023 - Current
IT INNOVATION & RESEARCH ANALYST
EQUITY GROUP HOLDINGS PLC
08.2022 - 01.2023
ICT BUSINESS ANALYST
EQUITY GROUP HOLDINGS PLC
11.2019 - 08.2022
USER RETENTION/SOCIAL MEDIA SUPPORT
FINSERVE AFRICA
09.2018 - 11.2019
Certiicate in crisis management -
Oxford University
Agile Analysis, ITIL, CBAP -
International Institute of Business Analysis
Certiicate in French - French – L2
Alliance Française
Bachelor of Arts - Education
Kenyatta University
Kenya Certiicate of Secondary Education -
ST Agnes Girls High School
PMP
PMI