IRENE NTHENYA KIOKO
Customer Service Representative
KILALA
Summary
- Continuous application of my technical skills in problem solving so as to achieve high level of professionalism while undertaking my duties.
- To utilize my skills, knowledge and abilities to achieve desired optimal goals.
- To work in a challenging but flexible environment.
- Collaborate with other professionals to add value to the World through seeking solutions to arising challenges.
Overview
5
5
years of professional experience
12
12
years of post-secondary education
2
2
Languages
Work History
Secretary
Cyber
09.2017 - 12.2022
Managed daily financial records by tracking income and customer debts. Provided basic customer support, including assisting with internet use, printing, and computer troubleshooting. Helped maintain a clean and functional working environment, and supported the smooth running of daily café operations.
Ensured accurate cash handling and helped track outstanding balances.
Education
Certificate - computer packages
OFAFA COMPUTER TRAINING
04.2016 - 08.2016
K.C.S.E CERTIFICATE - undefined
NTHUKULA ABC SECONDARY SCHOOL
01.2012 - 11.2015
K.C.P.E CERTIFICATE - undefined
KILALA AIC PRIMARY SCHOOL
01.2002 - 11.2009
Skills
Good communication skills
Interests
Reading statistical journals
Modern technology especially the use of computers
Traveling
Personal Information
- Qualifications: Certificate in Computer Packages
- ID Number: 34152418
- Year of Birth: 1996
- Citizenship: Kenyan
- Gender: FEMALE
Career Aspiration
To develop and attain a secure and sound career in my certificate in computer packages through overcoming associated challenges, undertaking significant professional training and personal development. I aim at becoming part of an aggressive organization with a positive national outlook and a credible corporate repute, through a persistent accumulation of skills, knowledge and hands of experience.
Timeline
Secretary
Cyber
09.2017 - 12.2022
Certificate - computer packages
OFAFA COMPUTER TRAINING
04.2016 - 08.2016
K.C.S.E CERTIFICATE - undefined
NTHUKULA ABC SECONDARY SCHOOL
01.2012 - 11.2015
K.C.P.E CERTIFICATE - undefined
KILALA AIC PRIMARY SCHOOL
01.2002 - 11.2009