Summary
Overview
Work History
Education
Skills
Interests
Timeline
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IRENE NJUGUNA

VIRTUAL ASSISTANT

Summary

  • Adept at transforming complex data into actionable insights, I enhanced decision-making at CloudFactory by automating data cleansing, reducing errors significantly. My expertise in SQL and project management, coupled with a knack for collaborative problem-solving, has consistently driven business growth. Achieved through advanced analytics and effective cross-functional teamwork, I excel in data-driven environments.
  • Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

3
3
years of professional experience

Work History

DATA ANALYST/AI Data Annotator

CloudFactory
11.2022 - Current
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Used statistical methods to analyze data and generate useful business reports.
  • Improved decision-making processes with accurate data analysis and visualization techniques.
  • Utilized data visualization tools to effectively communicate business insights.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
  • Enhanced data accuracy by automating data cleansing processes, significantly reducing manual errors.
  • Collaborated with IT to ensure data security measures were in place, safeguarding sensitive information.
  • Created data models to support decision-making processes.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Data Entry Clerk

Impact Outsourcing
10.2022 - 03.2024
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Verified accuracy of data entered into system to produce error-free reports.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Collaborated with cross-functional teams to develop data-driven solutions for complex business challenges.
  • Maintained strict compliance with data privacy regulations while handling sensitive client information.

Virtual Assistant

National City Bank
02.2022 - 04.2022
  • Monitored emails, organized inbox, and prioritized messages for supervisor.
  • Set up virtual Zoom meetings, invited guests and disseminated agendas.
  • Elevated client experience by providing timely customer support via phone calls, emails, and live chat platforms.
  • Conferred with customers by telephone, chat or email to provide information.
  • Ensured client deliverables were met on time by closely monitoring deadlines and coordinating task completion across teams.
  • Organized and managed team tasks using Trello and Asana.
  • Prepared PowerPoint presentations and ran slide shows remotely for virtual meetings.

Education

Certificate - VIRTUAL ASSISTANT

ALX VIRTUAL ASSISTANT COURSE
Nairobi, Nairobi Province, Kenya
04.2001 -

No Degree - PROCUREMENT AND SUPPLIES

MOUNT KENYA UNIVERSITY
Thika,Kenya
04.2001 -

Certificate - COMPUTER PACKAGES

KAHAWA FARMERS COMPUTER VOCATIONAL TRAINING
NAIROBI
04.2001 -

High School Diploma -

KOMOTHAI GIRLS HIGH SCHOOL
Ruiru, Kiambu District, Kenya
04.2001 -

Skills

  • Data and Analytics
  • Machine Learning
  • Data Visualization and Presentations
  • SQL
  • Data Cleaning,Excel Functions
  • Data Modeling,Data formatting
  • Database Maintenance,Database Management
  • Project Management

Interests

PAINTING

TAKING WALKS

Timeline

DATA ANALYST/AI Data Annotator

CloudFactory
11.2022 - Current

Data Entry Clerk

Impact Outsourcing
10.2022 - 03.2024

Virtual Assistant

National City Bank
02.2022 - 04.2022

Certificate - VIRTUAL ASSISTANT

ALX VIRTUAL ASSISTANT COURSE
04.2001 -

No Degree - PROCUREMENT AND SUPPLIES

MOUNT KENYA UNIVERSITY
04.2001 -

Certificate - COMPUTER PACKAGES

KAHAWA FARMERS COMPUTER VOCATIONAL TRAINING
04.2001 -

High School Diploma -

KOMOTHAI GIRLS HIGH SCHOOL
04.2001 -

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IRENE NJUGUNAVIRTUAL ASSISTANT