IRENE KIBET
Nairobi
Summary
Efficiently managing organizations operations through development and implementation of standard operation procedures that will help the organization minimize on expenditure while improving performance metrics and facilitate achievement of organizations’ goals.
A highly motivated supply chain management practitioner, dependable and capable of providing solutions, evaluating and implementing quality service that will maximize clients’ returns. I am passionate about making a difference and using my skills in the best possible way for achievement of the company’s goals and impacting society. Committed Operations Officer skilled in increasing operational efficiency to achieve corporate goals. Detail-oriented with drive for effectively managing budgets and executing office administration tasks. Proven leader with over 4 years of experience in Agribusiness industry. Strategic operational officer bringing 4 years of resource allocation and leadership. Proven success in procedure improvement and supply chain management to assist in driving organizational mission. Decisive and results-focused professional with superb communication skills.
Overview
9
9
years of professional experience
Work History
Operations Officer
Tasiri KN Limited
Nairobi
01.2021 - Current
- Demand Fulfillment
- Receiving of orders from clients both locally and internationally
- Managing demand and supply by ensuring that they balance.
- Visualizing and understanding consumer demands across all supply chain levels.
- Ensuring fulfillment of customer order through inventory optimization
- Warehouse and inventory management
- Transport and Logistics Management
- Scheduling and planning of transport services as per the customer’s order
- Optimizing level of distribution by utilizing on logistic resources available properly.
- Reducing the cost of transport through scheduling and routing
- Answering questions and providing information on logistics about how products move through the system.
- Contract Negotiations and Management
- Participating in contract preparation and negotiation process
- Ensuring cost effectiveness during implementation of the contract
- Customer Service Management
- Responding to customers’ inquiries and providing information on how goods and services move through supply chain.
- Proving after sales services to consumers.
- Designing new strategies for building customer loyalty.
- Performance Management
- Ensure that performance is monitored & evaluated through monthly Performance Appraisal, performance evaluations, giving constructive feedback to management & designing performance improvement plans.
- Quarterly Balanced Scored Card Monitoring & evaluation for the line managers to identify gaps with the overall strategy actions.
- Developing processes that will reduce operation expenses by 10 per cent annually.
- Developing client recommendations for maximizing value to the organization.
Supervisor-Nairobi Region
Kava Africa
Nairobi
05.2019 - 12.2020
- Operations Management
- Supervise product front line and monitor all members’ complaints.
- Ensuring efficiency in all branch officers’ operations and manage all communication with events
- Determine all prospects requirements and update knowledge on all the company’s products and services.
- Assist branches achieve their monthly targets and develop project plans to improve business.
- Prepare all money orders and transactions for branches.
- Human Resource Management
- Collaborate with human resource management and resolve all personnel issues.
- Supervise efficient working of staff and maintain smooth work flow.
- Train employees on safety regulations and operation policy.
- Reviewing job description
- Assist in employee service staff schedule
- Customer Service Management
- Provide optimal customer services to resolve issues
- Ensure sufficient resources for delivery of services to the customer.
- Provide optimal customer services
- Performance Management
- Assist in reviewing personnel performance appraisal
- Perform audit on branch activities and prepare reports.
- Maintain high standards of service in branches.
Procurement Officer Intern
Ministry of Devolution and Planning
09.2015 - 11.2015
- Evaluating quotations and preparation of price comparison schedule.
- Processing of Local Purchase Order and Local Service Orders.
- Assisting in Annual stock taking exercise.
- Issuance of items to various user departments as requisitioned.
- Receiving deliveries and recording in stock control records (S3) and counter receipt voucher (S13).
- Analysis of quotations and tenders for presentation to the Tender /Procurement Committee.
- Assisting in preparation of tender documents for the procurement process
Education
Masters of Science in Procurement and Logistics -
JKUAT
12-2023
Bachelor of Science in Supply Chain Management -
JKUAT
11.2016
Office Application Computer Packages -
Kingsbridge Institute
04.2013
KCSE -
Sacho High School
01.2012
Skills
- Performance analysis and management
- Transportation cost optimization
- Supply chain distribution management
- Customer service management
- Operational Efficiency
- Procedure optimization
- Employee productivity
- Continuous Improvement
- Strategic planning and execution
- Cost analysis and savings
- Performance Analysis
- Capacity Planning
- Team Leadership
- Warehouse Management
Affiliations
Full Member of Institute of Supplies Management (KISM), 72773
Responsibilities Held
- University, A member of the Student Council at Jomo Kenyatta University of Agriculture and Technology 2014-2015
- High School, School Head Girl at Sacho High School 2011-2012
Current Residence
Nairobi
Personal Information
Title: Supply Chain Management Specialist
References
- Peter Rotich, Moi Education Center, Deputy Principal Administration, 0722455039, pyrotich.pr@gmail.com
- Broline Komen, Kava Africa, Human Resource Manager, 0704682555, brolinekomen@gmail.com
- Nkatha Kimathi, Tasiri KN Limited, Chief Operations Officer, 0719508873, winnienkatha31@gmail.com
Accomplishments
- Published research paper, Effect of Strategic Sourcing on Performance of Retail Firms in Nairobi City County, Kenya
https://www.linkedin.com/in/irene-kibet-782260138/
Languages
English
First Language
Swahili
Proficient (C2)
C2
Timeline
Operations Officer
Tasiri KN Limited
01.2021 - Current
Supervisor-Nairobi Region
Kava Africa
05.2019 - 12.2020
Procurement Officer Intern
Ministry of Devolution and Planning
09.2015 - 11.2015
Masters of Science in Procurement and Logistics -
JKUAT
Bachelor of Science in Supply Chain Management -
JKUAT
Office Application Computer Packages -
Kingsbridge Institute
KCSE -
Sacho High School
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