Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic
Irad Onsarigo

Irad Onsarigo

Engineering
kisii,kisii

Summary

  • Personable individual with genuine interest in providing excellent customer service and ensuring guest satisfaction. Possesses strong interpersonal skills and ability to swiftly adapt to new environments, complemented by keen attention to detail. Ready to contribute to creating memorable dining experiences and fostering welcoming atmosphere.
  • Experienced in hospitality sector with focus on providing top-tier customer service. Can enhance dining experience through friendly and attentive service, leveraging skills in order management and relationship building. Known for maintaining cleanliness and organisation in fast-paced environments to ensure smooth operations.
  • Experienced Waiter bringing enthusiasm, dedication and exceptional work ethic. Trained in customer service with knowledge of Modern British and Continental cuisine. Highly versatile and adaptable to fast-paced, changing environments.
  • Friendly Waiter with knack for creating welcoming dining experiences. Skilled in managing busy sections, ensuring timely service, and fostering positive guest interactions. Known for enhancing customer satisfaction through attentive service and problem-solving.

Overview

4
4
years of professional experience

Work History

Waiter

Mr Thomas
Nakuru, Nakuru
10.2024 - Current
  • Remained calm under pressure, ensuring better performance during peak hours.
  • Handled payment transactions to guarantee smooth customer checkout process.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Waiter

Madam Melisa
Nairobi, Nairobi
04.2022 - 05.2024
  • Advised on food and drink choices based on customer preferences.
  • Polished glasses and cutlery to pristine standards.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Checked customer IDs to confirm age before selling age-restricted products.
  • Verified completed orders and served guests at tables.

Waiter

Mr Ogembo
kisii, kisii
02.2021 - 03.2022
  • Managed timing standards in food deliveries to minimise delays.
  • Ensured cleanliness of restaurant area with regular sweeping and wiping.
  • Communicated efficiently with fellow team members, fostering a harmonious working environment.
  • Delivered excellent customer service through friendly and polite interaction.
  • Practiced healthy and safety measures to comply with regulations.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Attended to customer's needs proactively for first-class waiting service.
  • Demonstrated proficiency in using Point of Sale systems for accurate billing.
  • Helped reduce waiting times by swiftly clearing tables after use.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Explained dish components clearly to inform customers' decisions.
  • Worked collaboratively with kitchen staff for efficient service delivery.
  • Managed table settings for optimal dining experience.
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Increased order value by upselling sides, drinks and desserts.
  • Kept tables clear of used crockery, glassware and cutlery.

Education

Diploma of Higher Education - Building construction

Rift Valley Technical Institute
Eldoret
11.2020

Skills

Section management

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Languages

English
Intermediate (B1)
A1

Interests

Drives for the best

Timeline

Waiter

Mr Thomas
10.2024 - Current

Waiter

Madam Melisa
04.2022 - 05.2024

Waiter

Mr Ogembo
02.2021 - 03.2022

Diploma of Higher Education - Building construction

Rift Valley Technical Institute

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Irad OnsarigoEngineering