Summary
Overview
Work History
Education
Skills
Languages
Training
Disclaimer
Personal Information
Timeline
Generic

Innocent Nsengiyumva

Bujumbura

Summary

- Strong organizational skills with the ability to multi-task and self-learn.

- Dynamic, enthusiastic and good implementation skills to achieve results.

- Excellent written and verbal communication skills, interpersonal skills and intercultural interaction with 3 years experience in a multicultural environment.

- Bilingual: French: Perfect command / English: Very good

- Flexibility and ability to work in a dynamic environment, under pressure, with minimal supervision and the ability to achieve results within set deadlines.

- Strong analytical and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Lecturer

University of Burundi
02.2021 - Current
  • Courses include:

- Introduction to Computer Networks;

- Mobile Networks; Administration of Network Services; - - - Network Administrations and Virtualization;

- Networks and Internet Technology;

- Telecoms Network Traffic and Performance;

- Network Architectures and Cabling;

- Network and Technologies;

- IP Telephony; Fibre Optics and Transmission;

- Advanced Networking;

Head of Section Systems and Networks Administrator

ONATEL
02.2021 - 08.2024

Company Overview: National Agency for Telecommunications

  • Helping users to familiarize themselves with new messaging tools or Internet access;
  • Manage passwords;
  • Make daily back-ups of applications and data on the various servers;
  • Resolve any network breakdowns;
  • Anticipating technological developments;
  • Choosing and installing new hardware and software;
  • Train network users on how to operate the network and on all safety instructions;
  • Administer all servers under different operating systems;
  • Share hardware and software resources on the network;
  • Administer the network antivirus and firewalls;
  • Improve network security;
  • Install and configure ONATEL's network routers;
  • Supporting the IT equipment maintenance section;
  • Extend the network to all ONATEL's local centres;
  • Make the necessary beacons to prevent piloting or sabotage of our network;
  • Securing and controlling access to the network for both our external partners and intruders;
  • Producing monthly, quarterly and annual reports on activities carried out;
  • Supervising trainees assigned to the network administration and maintenance section;
  • Maintaining good working and social relations with all staff;
  • Carry out any other tasks requested by your superiors.
  • National Agency for Telecommunications

DataCom_Man Section Manager

ONATEL
01.2017 - 01.2022
  • Company Overview: National Agency of Telecommunications
  • Administrator of ONATEL's Metropolitan Network;
  • Regularly check the proper functioning of all ONATEL's Metropolitan Network tools and all customers connected to them;
  • Studying and proposing technological innovations and new services to bring to the network to attract more customers;
  • Carry out periodic updates and maintenance of ONATEL's Metropolitan Network equipment (MAN Network Core, MAN Network Distributors and Customer Accesses);
  • Provide assistance and troubleshooting to customers on problems related to ONATEL's Metropolitan Network;
  • To make regular entries in the section's logbook of any troubleshooting carried out, as well as any problems that have arisen on the network, their duration and the action taken;
  • Produce and forward periodic activity reports;
  • Carry out any other tasks assigned by the hierarchy;
  • Act as interim MAN Project Manager;
  • Produce regular reports (daily, weekly, monthly, quarterly, half-yearly, annual and circumstantial).
  • National Agency of Telecommunications

DataCom_Man Section Manager

ONATEL
01.2017 - 01.2022
  • Company Overview: National Agency of Telecommunications
  • Administrator of ONATEL's Metropolitan Network;
  • Regularly check the proper functioning of all ONATEL's Metropolitan Network tools and all customers connected to them;
  • Studying and proposing technological innovations and new services to bring to the network to attract more customers;
  • Carry out periodic updates and maintenance of ONATEL's Metropolitan Network equipment (MAN Network Core, MAN Network Distributors and Customer Accesses);
  • Provide assistance and troubleshooting to customers on problems related to ONATEL's Metropolitan Network;
  • To make regular entries in the section's logbook of any troubleshooting carried out, as well as any problems that have arisen on the network, their duration and the action taken;
  • Produce and forward periodic activity reports;
  • Carry out any other tasks assigned by the hierarchy;
  • Act as interim MAN Project Manager;
  • Produce regular reports (daily, weekly, monthly, quarterly, half-yearly, annual and circumstantial).
  • National Agency of Telecommunications

Intelligent Network And Vas Section Manager

ONATEL
01.2014 - 01.2017
  • Company Overview: National Agancy of Telecommunications
  • Intelligent Network and VAS Administrator;
  • Administer and manage the OC and VAS system database;
  • Regularly check that all the OC and VAS intelligent network tools and all the channels connected to them are working properly;
  • Studying and proposing technological innovations and new services to bring to the network to attract more customers;
  • Participating in the planning and sizing of the smart grid;
  • Carrying out regular back-ups of the smart grid database;
  • Collaborating with an IT department manager responsible for data management and archiving whenever the job requires it;
  • Carrying out periodic updates of the OC and VAS database;
  • Assist users with network and database management problems;
  • Make regular entries in the section logbook of any changes made, as well as any network problems, their duration and the action taken;
  • Produce and forward periodic activity reports;
  • Carry out any other tasks assigned by the hierarchy;
  • Produce regular reports (daily, weekly, monthly, quarterly, half-yearly, annual and circumstantial).
  • National Agency of Telecommunications

IT Support Engineer

RNP National Office Post
03.2012 - 06.2014
  • Assisting users,
  • Administer the Post software,
  • Administering the local network;
  • Processing, analysing and archiving the Post Office's databases;
  • Preparation and installation of new IT equipments
  • Installing and configuring various IT equipment, in particular printers, scanners, photocopiers, routers, switches, UPS, computer sockets, etc.

Education

Bachelor of Science - Computer And Information Sciences

Université Lumière De Bujumbura
Bujumbura, Burundi
02-2012

High School Degree -

Lycée Scheppers De Nyakabiga
Bujumbura, Burundi
01-2006

Certificate -

Lycée Notre Dame De La Sagesse
Gitega, Burundi
01-2002

Certificate -

Primary School of FOTA
Mwaro, Burundi
01.1997

Skills

  • Maintenance and preparation of IT equipment
  • Database management systems (Oracle Database, MS ACCESS, SQL Server, MySQL)
  • Web page design (HTML5, CSS3, PHP, JavaScript)
  • Microsoft Office software (Word, Excel, PowerPoint)
  • VPN and VLAN networks
  • Internet network administration
  • Installation, configuration and maintenance of local area network (LAN), metropolitan area network (MAN), wide area network (WAN)
  • Network systems: Huawei

Languages

French
Native language
Français
Proficient
C2
Anglais
Advanced
C1

Training

  • Broadband Technology and Future Trends, Centre of Excellence in Telecom and Technologies of Mumbai, Inde, 01/27/2020, 03/20/2020
  • IPV6 Design and Deployment, WIOCC, Iles Comores, 07/23/1016, 07/28/1016
  • Burundi Onatel Training,Huawei University of Hangzhou, Chine, 03/21/2016, 06/12/2016
  • Computerized communication, Université de Montréal ,Canada, 07/15/2010, 07/25/2010

Disclaimer

I swear on my honor that the information provided above is true.

Personal Information

Title: IT Technician

Timeline

Lecturer

University of Burundi
02.2021 - Current

Head of Section Systems and Networks Administrator

ONATEL
02.2021 - 08.2024

DataCom_Man Section Manager

ONATEL
01.2017 - 01.2022

DataCom_Man Section Manager

ONATEL
01.2017 - 01.2022

Intelligent Network And Vas Section Manager

ONATEL
01.2014 - 01.2017

IT Support Engineer

RNP National Office Post
03.2012 - 06.2014

Bachelor of Science - Computer And Information Sciences

Université Lumière De Bujumbura

High School Degree -

Lycée Scheppers De Nyakabiga

Certificate -

Lycée Notre Dame De La Sagesse

Certificate -

Primary School of FOTA
Innocent Nsengiyumva