Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

INNOCENT MORAI ARITA

Risk management
80100-MOMBASA,mombasa

Summary

  • Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Operations Manager

KWFT
11.2009 - 12.2011
  • Operations - Customer service, back office, training and process engineering
  • Deputizing the Branch manager, charged with the responsibility of change management
  • Integration of processing as the organization was turning to be a bank
  • Risk and compliance enforcement
  • Was tasked to ensure the risk is minimized during the transition period
  • Overseeing the logistical mobilized groups get into the program and benefit from the group dynamics.

Director

KINGDOM FRANCHISE ENTERPRISE
MOMBASA, KENYA
05.2007 - 09.2009
  • Charged with full responsibility of Consultancy services Marketing and Management of its related franchise
  • Strategic positioning of company Service for maximization Mapping of the company’s operations process in relation to Risk Overall Relationship management of the enterprise
  • Implemented systems for tracking progress on key initiatives or projects.
  • Identified opportunities for improvement in operational performance metrics.
  • Monitored market conditions and competitor activities to inform business decisions.

Head Services Support

Stanbic Bank K Ltd
02.2001 - 05.2007
  • Operations & Risk Management Team leader-Service support and back office processing
  • Deputizing the Branch manager
  • Business Development and growth
  • Through process mapping, improvement and reengineering, and capacity management recommendations, we got the branch turn around with better audit results in comparison to the previous years
  • Successfully took charge of routine control issues with continuous corrective /improvement actions with a zero defect mark
  • Report scrutiny.

Senior Foreign trade officer

Stanbic Bank K Ltd
02.2001 - 05.2007
  • Team leader-Foreign trade department Saw foreign trade transactions processing mapped and improvement from the previous years
  • Team leader in charge of continuous Process mapping, definition and improvement Minimized customer turnaround time by 35% over the previous years through process mapping and utilization of automation of delivery channels.

Operations Officer

K-Rep Bank Limited
12.1999 - 01.2001
Stanbicprocesses Actively involved in the harmonizing the conventional banking and the Micro-Finance banking environment
  • System integration and assimilation Participated in analyzing and compiling the Bank Tariff based on bank products Was part of the Change committees responsible for recommendations and action plans during the transition period
  • Was Successfully in charge of overseeing the accuracy of cheque printing in line with MCIR KBA rules and requirements.

    • Assistant Manager

    CitiBank Kenya
    12.1993 - 09.1999
    • Retail consumer services Quality services and management team leader that oversaw successful implementation of Queue management systems Achieved local currency clearing centralization without interfering with customer satisfaction
    • Managed continuous improvement through gap analysis in all departments Was in charge of departmental internal audits Was team leader/liaison in charge of IT needs and liaison with IT HO team
    • Coordinated legal related matters through internal control Successfully handled Cash operations, MIS reports -Authorized Signatory Reduced cycle time for processing transactions by Managing process improvement by process mapping Oversaw the implementation of processes through defining them and training
    • Successfully managed funds transfer, clearing and trade finance departments Spearheaded the automation of manual processes that reduced reconciliation errors by 90% and increased efficiency
    • Reduced errors by through the implementation of self-checklists for individual s in the processing section
    • Ensured efficiency and uniformity in service deliver to customers by managing the centralization of products to the head office.

    Risk and Finance Director

    Alpha Hospitality and Management Consultant Ltd
    01.2013
    • Operational risk, financial risk, general operational reengineering of process for effective performance
    • Budgeting and Market intelligence research
    • Charged with the responsibility of Enterprise Risk Management – Looking at the holistic functions of the organization fitting them into vision and mission
    • Present engagement – Consulting for Shaza Beach resort ensuring the hotel is ready to run with adequate strategic resources for competitive presence
    • Marketing & positioning strategy, Human resource strategic hiring and Training is the core function.

    Education

    Bachelor of Commerce - ACCOUNING AND AUDITING

    SHIVAJI UNIVERSITY
    KHOLAPUR, INDIA
    04-1990

    Skills

    • Strong monetary reporting plus internal controls skills; creativity and innovation strong leadership abilities; take initiative; effective project management and coordination capabilities; exceptional interpersonal and communication skills; proven training and capacity building capabilities; ability to analyze reports for effective decision making; a reputation for being well-organized, a team player within multi-cultural settings, someone who can perform multiple tasks and work well under pressure; strong analytical skills; ability to work at a fast pace, meet deadline commitments and effectively direct concurrent tasks
    • Business Planning
    • Workflow Optimization
    • Process Improvement
    • Customer Service
    • Quality Assurance Controls
    • Work flow planning
    • Problem-Solving
    • Risk Management
    • Regulatory Compliance
    • Procedure Development
    • Staff Management
    • Team Leadership

    Certification

    • ENTERPRSE RISK MANAGEMENT Training - 2015

    Timeline

    Risk and Finance Director

    Alpha Hospitality and Management Consultant Ltd
    01.2013

    Operations Manager

    KWFT
    11.2009 - 12.2011

    Director

    KINGDOM FRANCHISE ENTERPRISE
    05.2007 - 09.2009

    Head Services Support

    Stanbic Bank K Ltd
    02.2001 - 05.2007

    Senior Foreign trade officer

    Stanbic Bank K Ltd
    02.2001 - 05.2007

    Operations Officer

    K-Rep Bank Limited
    12.1999 - 01.2001

    Assistant Manager

    CitiBank Kenya
    12.1993 - 09.1999

    Bachelor of Commerce - ACCOUNING AND AUDITING

    SHIVAJI UNIVERSITY

    Similar Profiles

    CREATE PROFILE
    INNOCENT MORAI ARITARisk management