Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
SeniorSoftwareEngineer
Immaculate Kendi

Immaculate Kendi

HUMAN RESOURCE MANAGEMENT
Nairobi ,Nairobi

Summary

I am a dedicated Human Resource professional with over 7 years of experience in managing HR functions across Faith-Based Organizations (FBOs), County Governments, and Private Enterprises. My expertise includes policy development, employee relations, legal compliance, performance management, talent acquisition, organizational development, and employee wellness. I have a proven track record of aligning HR strategies with organizational goals and regulatory requirements, resulting in improved operational efficiency, employee engagement, and organizational growth. I have extensive experience in building strong employee relations frameworks, managing labor disputes, and implementing performance management systems. My skills in mediation, counseling, and training have consistently enhanced individual and team performance. With a deep understanding of HR compliance and labor laws, I've ensured organizations meet their statutory obligations while fostering a positive work environment. I am now seeking a leadership role to leverage my HR expertise in driving change, influencing organizational development, and contributing to continued growth.

Overview

8
8
years of professional experience
14
14
years of post-secondary education
5
5
Certifications

Work History

Human Resource Manager & Administrator

Sperian Services Limited
02.2024 - Current
  • Lead HR operations including payroll administration, employee records management, policy implementation, and ensuring compliance with labor laws
  • Spearhead the recruitment process, ensuring that organizational hiring needs are met with qualified and culturally fit candidates
  • Develop and implement employee performance management systems, including setting clear KPIs, conducting performance reviews, and creating personalized employee development plans
  • Design and deliver training programs for employees and team leaders on topics such as performance management, leadership, and team building
  • Manage employee relations, mediating between employees and management to resolve grievances, improve morale, and prevent potential conflicts
  • Ensure compliance with statutory HR requirements, including NSSF, NHIF, and PAYE, and submit reports as needed to regulatory bodies
  • Provide guidance on employee welfare programs, helping improve overall employee satisfaction and retention

People Empowerment Strategist

JO Africa Online
04.2020 - 12.2023
  • Managed HR empowerment programs aimed at improving organizational performance and employee engagement
  • Developed and customized HR content for training and consultancy, helping clients align HR practices with industry best practices
  • Provided strategic HR consultancy services to various organizations, assisting with HR planning, performance evaluation, and talent management
  • Delivered mental health support programs to employees, addressing issues like stress management, workplace bullying, and personal growth
  • Guided clients through implementing employee feedback systems and fostering a more inclusive and transparent work environment
  • Conducted workshops on effective leadership, conflict resolution, and team dynamics to enhance employee morale and collaboration

Part-Time Counselor

Meru County Government
01.2021 - 12.2021
  • Led various street child rehabilitation programs, providing counseling, career guidance, and reintegration support
  • Facilitated therapy sessions for individuals struggling with drug abuse, offering personalized recovery plans
  • Conducted group counseling for local communities, addressing mental health issues, career guidance, and life skills development
  • Played a key role in promoting public awareness about the importance of mental health support and counseling services

HR and Administration

World Harvest Christian Church
02.2017 - 03.2020
  • Managed day-to-day administrative functions, including HR policies, employee recruitment, and training
  • Developed and implemented recruitment strategies to attract skilled personnel in line with the church's mission and objectives
  • Oversaw the church's bookkeeping, counseling, and mentorship programs, ensuring financial and operational transparency
  • Organized and facilitated employee counseling sessions and leadership mentorship programs, contributing to a more engaged and motivated workforce
  • Designed the church's strategic HR plan, aligning staff management with the overall mission and vision of the organization

Education

Master's Degree - Human Resource Management

Chuka University
01.2023 - Current

Bachelor's Degree - Human Resource Management

University of Kabianga
01.2004 - 04.2005

Diploma - Mediation

Serein Education Centre

Kenya Certificate of Secondary Education (KCSE) - undefined

Ikuu Girls High School
Mombasa
01.2005 - 04.2008

Kenya Certificate of Primary Education (KCPE) - undefined

Chogoria Girls Boarding Primary School
01.1997 - 04.2004

Skills

Employee Lifecycle Management

Certification

Occupational Safety & Health Training (OSHA Compliant)

Accomplishments

  • Streamlined HR processes across multiple organizations, improving efficiency and ensuring full regulatory compliance.
  • Led successful employee development programs at Sperian Services Limited, boosting productivity by resolving grievances and enhancing job satisfaction.
  • Implemented cost-reducing inventory management systems, cutting operational costs by 15%.
  • Developed a robust employee relations framework at JO Africa Online, resulting in zero industrial disputes and improved union relations.
  • Conducted impactful Workplace Sexual Harassment training for 200+ employees at ACR, contributing to a safer work environment.
  • Designed an efficient filing system at World Harvest Churches, reducing document retrieval time by 40%.
  • Mentored church leaders in administration, conflict resolution, and counseling, enhancing leadership effectiveness.

Timeline

Human Resource Manager & Administrator

Sperian Services Limited
02.2024 - Current

Master's Degree - Human Resource Management

Chuka University
01.2023 - Current

Part-Time Counselor

Meru County Government
01.2021 - 12.2021

People Empowerment Strategist

JO Africa Online
04.2020 - 12.2023

HR and Administration

World Harvest Christian Church
02.2017 - 03.2020

Kenya Certificate of Secondary Education (KCSE) - undefined

Ikuu Girls High School
01.2005 - 04.2008

Bachelor's Degree - Human Resource Management

University of Kabianga
01.2004 - 04.2005

Kenya Certificate of Primary Education (KCPE) - undefined

Chogoria Girls Boarding Primary School
01.1997 - 04.2004

Diploma - Mediation

Serein Education Centre
Immaculate KendiHUMAN RESOURCE MANAGEMENT