I am a motivated individual with in-depth knowledge of programming languages and development tools, seeking a position in a growth-oriented company where I can use my skills to the advantage of the company while having the scope to develop my own skills.
Overview
1
1
Year of professional experience
5
5
Certifications
3
3
years of post-secondary education
Work History
Sales Administrator
Ampel Wines & Spirits
Kakamega
02.2021 - 08.2021
Tracked trends and suggested enhancements that would both challenge and refine company's product offerings.
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Organized promotional events and interacted with community to increase sales volume.
IT Technician
Kakamega County Revenue Department
Kakamega
01.2020 - 04.2020
Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
Answered and triaged requests for assistance in order to provide top-notch support.
Configured systems according to prescribed software and hardware frameworks.
Performed maintenance checks on PCs, networks and mobile devices.
Established, repaired and optimized networks by installing wiring, cabling and devices.
Analyzed issues to identify troubleshooting methods needed for quick remediation.