Felix Wanga
Summary
Meticulous Quality Control Officer with skills in meeting strict deadlines while maintaining quality standards. Excellent technical and analytical skills. I have first-rate problem-solving abilities and am quick to identify problem areas, diagnose root causes, and implement corrective actions. Detail-oriented Quality Supervisor with 17 years of experience in successful program development. Known for promoting positive professional relationships and providing exemplary customer service. Skilled in time management and team coordination.
Overview
18
18
years of professional experience
21
21
years of post-secondary education
Work History
Quality Control Officer -WAP
Kenya Airports Authority
1 2018 - Current
- Verification of effective implementation of security measures and control at the airport
- Verifying the level of compliance with requirements of ICAO Annexl 7, NCASP and other applicable guidelines
- Carryout Inspection, Tests, Audit and Surveys and Investigations
- Receive and compile briefs from shifts and follow up the implementation and action planning
- Draw up and submit Corrective Action Plans (CAPs)
- Development and implementation of Security Awareness Trainings Programmes to all airport staffs and stakeholders
- Ensuring review and updating of ASPs and SOPs
- Participating in delivery of AVSEC Lectures to airline and government agency working at the Airport
- Participating in ICAO, KCAA and other audits
- Prepare departmental training [AVSEC] in liaison with Head office
- Maintaining records of internal training including certification
- Oversee On The Job Trainings (OJTs) to new officers at the station
- Conduct Training Needs Analysis [TNA] in liaison with HR
- Coordinate AVSEC trainings to outside stations under WAP (Northern Corridor) in liaison with AM (WAP) and Head quarters
- Facilitate refresher and SATs for KAA staff, Government departmental and Stakeholders respectively
- Participate in preparation of departmental budget
- Participate various Airport Security Committees e.g
- Border Management Committee (BMC), Joint Operations Centre (JOC), AVSEC, AOC, FAL, TRAC, MANPADs etc.
Duty Security Officer-WAP
Kenya Airports Authority
01.2017 - 07.2018
- Supervise security shift operations
- Overseeing implementation and operationalization of security Airport procedures
- Conduct daily briefings to supervisors for update on emerging security concerns
- Collect, collate and disseminate security intelligence to superiors
- Resolve customer complaints and document as appropriate
- Liaison and coordination with other security agencies and stakeholders on security concerns as appropriate
- Oversee permit administration (short term security permit)
- Oversight third party security providers-contracted securities contingency
- Coordinate airport contingency programmes in coordination with the relevant agencies
- Ensure serviceability of security equipment's and document as appropriate
- Implement and maintain the KAA QMS
- Provide leadership to security shift team to ensure optimal performance
- Ensure smooth facilitation of VIPs and VVIPs through the Airport
- Any other duty as assigned from time to time.
Aviation Security Supervisor -JKIA
01.2015 - 01.2017
- Supervise senior wardens and security wardens
- Allocate duties and conduct briefings to senior wardens
- Compile incident reports
- VIP facilitation
- Provide leadership to Wardens and senior wardens
- Ensure smooth security facilitation of Airport users
- Ensure maintenance and improvement of KAAQMS
- Conduct security patrol and surveillances
- Conduct quality control activities
- Liaise with superiors on any emerging security issues
- Any other duty assign from time to time.
Security Warden- JKIA
01.2007 - 01.2015
- Access control of persons and vehicles
- Screening of persons, vehicles and other accessible property
- Conducting patrols
- Collection of Intelligence
- Reporting and recording of incidents
- Calibration and testing of security equipment
- Implementation of SOPs and Civil Aviation Regulations
- Any other duty assign from time to time.
Education
Masters in Business Administration (MBA) - (Strategic Management Option) -
Management University of Africa (MUA)
01.2019 - Current
Bachelor of Management and Leadership Business Administration and Management - undefined
Management University of Africa (MUA)
01.2015 - 04.2018
Certificate In Security Investigations - undefined
Directorate of Criminal Investigation Training School
01.2014 - undefined
Diploma in Security Management - undefined
Kenya Institute of Studies in Criminal Justice (KICJ)
01.2010 - 05.2010
Certificate in Insurance - undefined
College of Insurance
01.2003 - undefined
Certificate in Computer Applications - undefined
Compec Computer College
01.2003 - undefined
Kenya Certificate of Secondary Education - undefined
Raliew Secondary School
01.1999 - 04.2002
Kenya Certificate of Primary Education - undefined
Wera Primary School
01.1990 - 04.1998
Skills
Technical Writing
ISO Standards
Mechanically Inclined
Quality Control Analysis
Systems Evaluation
Technical knowledge
Visual Inspection
Assignmentsachievementsappointments
- QMS (ISO 9001: 2015) Auditor
- QMS Champion (ISO 9001:2015) -WAP
- Review and Development of Airport Security Documents-WAP
- Review and Development of Airport Security Documents-JKIA
- Board Member of Airport Housing Society
- Member of Airport Planning Committee (APC)-WAP
- Secretary of AVSEC-WAP
- Champion -Occupational Health and Safety
- Member of JOC, TRAC, BMC, MANPADS, FAL, AOC, ACDM-WAP
- Member-Somali-Wajir (Security) Implementation Task Force
- Member of Aerodrome Certification Committee-WAP
Professionalcoursesworkshopsseminarstrainings
- 2019 Duty Security Officers Course -KAA Training Academy
- 2019 Security Intelligence-National Intelligence Academy
- 2019 AVSEC Recertification-KCAA
- 2018 Fraudulent Travel Documents Detection -US Embassy (Nairobi) (Active Shooter Response Training)
- 2018 ISO 9001:2015 QMS Auditors Training-Millennium Management Consultant Ltd (KSMS)
- 2018 ISO 9001:2015 QMS Documentation Training-Millennium Management Consultant Ltd (KPC-Naivasha)
- 2018 ISO 9001:2015 QMS Champions Training-Millennium Management Consultant Ltd (KSMS)
- 2018 ISO 9001:2015 QMS Awareness Training-Millennium Management Consultant Ltd (EASA)
- 2018 Screener Recertification-KCAA
- 2018 AVSEC Crisis Management-ICAO
- 2018 ISO Awareness Program-Millennium Management Consultant Ltd
- 2017 Industrial Relations Workshop-FKE
- 2016 Transformational Leadership-KSG
- 2016 Quality Control-TSA-US Homeland Security
- 2015 Aviation Security Supervisors Course-DIT
- 2015 Rapiscan Cargo Inspection Systems-OSI Systems Company
- 2014 Screener Certification-KCAA
- 2014 Customer Care Training-KAA
- 2014 Screener's Refresher Training-KAA
- 2013 Fire and Rescue-KAA
- 2012 Screener Certification-KCAA
- 2011 Aviation Security Supervisors Course-OAST Kenya/DIT
- 2011 CCTV Operations-KICJ
- 2010 Intelligence Collection-KICJ
- 2010 Finger Printing Science and Crime Scene Management-KICJ
- 2009 AVSEC 123 Cargo and mail-KAA
- 2008 ISO 9001:200 Awareness Training-SGS Kenya Ltd
- 2008 AVSEC Screener Certification-KAA
- 2007 Basic Paramilitary Training-Kenya Wildlife Service (KWS) 123 Basic AVSEC-Kenya Wildlife Service
Idno
23536486
Profileskill
- Excellent leadership, planning, flexible and team building skills
- Strong analytical, problem solving and people management skills
- High level of integrity and professionalism
- Effective communication, interpersonal/human relations and presentation skills
- Impeccable bias for action and high resilience
- Emotional intelligence
- Customer centricity
- Stakeholder management Skills
- Risk-based I evidence-based decision making
Height
5'9
Personal Information
- Date of Birth: 02/06/83
- Gender: Male
- Nationality: Kenyan
- Marital Status: Married
- Religion: Christian
References
- DIRECTOR, KICJ, P.O. BOX 43291-00100, NAIROBI.
- DR.PAUL OTIENDE AMOLO, P.O BOX 64321-00100 NAIROBI
- MR PAUL OTIENO OLOO, P.O. BOX 329431-00100, 0722514890
- ACADEMIC CORDINATOR MUA, NAIROBI.
Timeline
Masters in Business Administration (MBA) - (Strategic Management Option) -
Management University of Africa (MUA)
01.2019 - Current
Duty Security Officer-WAP
Kenya Airports Authority
01.2017 - 07.2018
Aviation Security Supervisor -JKIA
01.2015 - 01.2017
Bachelor of Management and Leadership Business Administration and Management - undefined
Management University of Africa (MUA)
01.2015 - 04.2018
Certificate In Security Investigations - undefined
Directorate of Criminal Investigation Training School
01.2014 - undefined
Diploma in Security Management - undefined
Kenya Institute of Studies in Criminal Justice (KICJ)
01.2010 - 05.2010
Security Warden- JKIA
01.2007 - 01.2015
Certificate in Insurance - undefined
College of Insurance
01.2003 - undefined
Certificate in Computer Applications - undefined
Compec Computer College
01.2003 - undefined
Kenya Certificate of Secondary Education - undefined
Raliew Secondary School
01.1999 - 04.2002
Kenya Certificate of Primary Education - undefined
Wera Primary School
01.1990 - 04.1998
Quality Control Officer -WAP
Kenya Airports Authority
1 2018 - Current
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