Hyder Darani
Experienced Computer and Network Support Specialist
Nairobi
Summary
Experienced IT professional with robust background in managing complex technology projects. Known for driving team collaboration and delivering results in dynamic environments. Skilled in project planning, stakeholder communication, and adaptive problem-solving.
Overview
14
14
years of professional experience
6
6
Certifications
Work History
IT Project Lead
Hyder Consulting
01.2021 - Current
- Provided Level 1 and 2 support to tenants of a mid sized estate with 400 households
- Fiber commissioning and termination, Cat 6 network termination
- Administered Internet Infrastructure for BethSamuel estates comprising of 400 households
Assistant ICT Manager
Comarco Supply Base (EPZ)
04.2019 - 09.2020
- Led technical upgrade projects for the company; Installed desktop and laptop computers during company-wide Windows 10 upgrade.
- Managed life cycle replacement of hardware and software
- Managed network performance, troubleshooting, security patching, and maintenance
IT Manager
Specialised Vessel Services Ltd
07.2012 - 10.2013
- Responsible for management and operation of the company ICT Infrastructure and services, and the offshore based fleet of 16 vessels.
- Successfully implemented site to site VPN connection with Dubai and UK branch offices using Cyberoam Network security appliance for Hansaworld ERP resource sharing between offices.
- Improved the overall network capabilities by 50% through rolling out fibre connectivity as backbone and replacing old wireless devices
Education
Bachelor of Science - Business Information technology
University of Greenwich
07.2010
Skills
Proficient in Microsoft 365 and Google Workspace
Windows operating systems expertise
Collaboration tools proficiency
Skilled in utilizing project management tools
Training delivery
Stakeholder needs assessment
Project coordination
IT support
Microsoft Active Directory administration
Clear and concise communication
File management expertise
Team cohesion
LEADERSHIP EXPERIENCE
- Rotary Youth Exchange Chair | Rotary Internation District 9212 | Nairobi
- July 2021 – June 2024
- Rotary Youth Exchange (RYE) program arranges for the exchange of high school students ages 15 to 18 1/2 to attend a year of high school from as many as 50 different countries.
- Coordinated the Rotary youth cultural exchange program for Kenya, Ethiopia, Eritrea and South Sudan.
Certification
Zendesk Customer Service Professional Certificate
Additional Information
- Microsoft® Certified Solution Expert – Productivity, issued 2016
- Microsoft® Certified Technology Specialist: Office 365, Administration, issued 2013
- Microsoft® Certified Solutions Expert: Messaging, issued 2013
- Microsoft Certified Professional, issued 2013
Affiliations
- Toastmasters
- Rotary International
Timeline
IT Project Lead
Hyder Consulting
01.2021 - Current
Assistant ICT Manager
Comarco Supply Base (EPZ)
04.2019 - 09.2020
IT Manager
Specialised Vessel Services Ltd
07.2012 - 10.2013
Bachelor of Science - Business Information technology
University of Greenwich