HUTCHINSON GAKENGE MURAGE

• Configured networks for smooth, reliable operation to meet business processes and objectives.
• Performed day-to-day LAN and WAN administration, maintenance and support.
• Recommended development of plans for systems development and operations.
• Maintained network hardware and software and monitored network to support network availability to end users.
• Authored documentation for system configuration and troubleshooting.
• Managed computer operation scheduling, backup, storage and retrieval functions.
• Planned annual budgets to fund IT projects and control spending.
• Supported project planning team to promptly address hardware and software problems and network emergencies.
• Provided on-call support for network engineering duties.
• Consulted with management to determine scope and priorities of projects and to discuss system capacity and equipment acquisitions.
• Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
• Backed up company data to distributed storage centers to avoid massive data loss.
• Introduced management tools to create and manage virtual server computing environment.
• Monitored system performance and responded to alerts.
• Verified continuity of computer and telephone system services for users..
• Managed data backups and disaster recovery operations to comply with business continuity initiatives.
• Implemented network security measures to minimize data loss.
• Maintained applications to keep software current with necessary software updates and upgrades.
• Assisted IT staff on troubleshooting issues and closing calls.
• Identified and immediately resolved issues with network devices.

• Established foundational processes for business operations.
• Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
• Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
• Prepared annual budgets with controls to prevent overages.
• Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
• Introduced new methods, practices and systems to reduce turnaround time.
• Collaborated cross-functionally to refine procedures, devise best practices and enforce quality metrics.
• Developed marketing materials and campaigns to boost brand awareness and customer engagement.
• Led improvement initiatives to advance operational efficiencies and increase revenue.
• Directed market expansions to propel business forward, meet changing customer needs.
• Developed systems to track and log work issues.
• Formulated processes to reduce downtime and financial loss.
• Advanced productivity KPIs to achieve key business goals and objectives.
• Built and reviewed master service agreements to simplify and streamline contract negotiation process.
• Identified and resolved unauthorized, unsafe or ineffective practices.
• Evaluated suppliers to maintain cost controls and improve operations.
• Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
• Identified procedure or process changes required to improve performance and productivity.
• Partnered with vendors and suppliers to effectively manage and budget.
• Networked with other businesses and customers to increase sales opportunities and contacts.
• Formed senior leadership team through rigorous interviews and extensive candidate research.
• Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
• Directed initiatives to improve work environment, company culture or overall business strategy.
• Reviewed operations reports to understand numbers and trends.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
• Increased profit by streamlining operations.
• Conducted target market research to discover customer needs and analyze competitor trends.
• Identified business development challenges and customer concerns for proactive resolution.
• Spearheaded department training to enhance employee performance and boost employee productivity.

• Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product.
• Photographed high-quality images for various print and digital projects.
• Digitally edited photos to enhance appearance.
• Completed complex photo shoots at indoor and outdoor venues.
• Photographed high-quality images for various print and digital projects.
• Used image processing algorithms to reduce motion blur and enhance color, contrast and light range.
• Leveraged mechanical mounting systems to improve focus and image stability.
• Took photos from different angles and perspectives to capture perfect images.
• Handled cameras operating at several thousand frames per second.
• Leveraged camera gear and equipment to express creative vision.
• Provided excellent customer service and account regulation, strengthening client relations and boosting revenue.
• Shot photographs in controlled lab, field and remote environments.
• Selected and set up appropriate props, backdrops and lighting.
• Displayed portfolio to show off best work to potential clients and promote skills and value.
• Developed long and short-term business needs while driving customer feedback for process improvements.
• Archived photographs on computers and servers.
• Planned and prepared for on-location and studio shoots.
• Enhanced business operations by utilizing successful marketing and outreach strategies to bring in clients, close [Product or Service] sales and increase revenue.
• Edited, toned, captioned and uploaded photographs for publication.
• Scheduled studio appointments to shoot wide variety of subjects.
• Managed correspondence with clients, documented interactions and tracked data transfers with manual and automated strategies.
• Increased production rates by regulating workflow to meet consumer needs.
• Offered image proofs to help clients choose best photos from shoot.
• Consulted with clients to discuss commission ideas and style preferences to create mutually agreeable project parameters.
• Managed and organized photo database using consistent naming conventions and key-wording for search optimization.
• Experimented with different lighting effects to deliver unique images.
• Scheduled and booked locations for photo shoots, working collaboratively with clients and contacts.

• Ringier being the Sponsor company to Rupu Kenya & Pigiame, provided online marketing and analysis for her subsidiary companies all over Africa {Ghana, Nigeria,
• Uganda, Tanzania, Kenya}
• Below are some of the responsibilities:
• Working with internal marketing team and external suppliers to drive successful execution of marketing plan
• Social Media - keeping the team aware of advancements/exploring social media opportunities, monitoring of activity, question answering, content creation, trend analyzing, issue resolving
• Budgets: practical management of budgets, fees and commissions (both spend and revenue)
• Ongoing competitive reporting to include competitor on-site, advertising and email activity
• E-mail Marketing Support - create all ad track links as needed for email analysis and sell thru tracking
• Set-up and track all offer codes used in-conjunction with emails and online offers
• Ensure accurate data to manage such offers and track for usage rates
• Maintain a log of all marketing activity results (search, newsletters and online ad campaigns, partner programs) including top line performance stats on each
• Working with the company marketing team to improve natural search rankings
• Demonstrated knowledge of company mission and goals and mentored employees in reaching objectives aligned with company core values.
• Supported office business development and customer service.
• Coordinated weekly meetings for internal and external groups.
• Built strong relationships with customers through positive attitude and attentive response.
• Provided administrative support to principal in areas of calendar management, domestic and international travel arrangements and reconciliation of personal bank accounts.
• Initiated timely response to emails, voicemails and written correspondence.
• Modeled exceptional customer service and mentored associates on direct link between revenue growth and customer loyalty.

• Wrote server-side and client-side code for the firm's projects using PHP, HTML, CSS and JavaScript.
• Developed back-end components to connect applications with web services.
• Integrated disparate systems and supported data migration efforts, maintaining technical integrity and consistency.
• Collaborated with project managers and developers to define parameters and plan detailed specifications with clear project deliverables and timelines.
• Configured and deployed existing and future REST APIs, integrating with third-party APIs.
• Communicated project changes and updates from clients to keep team on task.
• Created detailed system documentation and presentations for use in training.
• Performed troubleshooting of technical issues within production environment.
• Regularly updated knowledge of latest industry trends in web development and related technologies.
• Designed user-facing elements to integrate with web APIs and server-side logic.
• Worked with clients and cross-functional teams to design new features and functionality.
• Researched, tested and implemented various client feature requests to deliver internal content management systems and content delivery applications.
• Used different APIs to build frameworks.
• Implemented customer requirements into creation of client frameworks.
• Engaged with application team to implement better processes and communications.
• Delivered improvements in proprietary framework, promoting significant efficiency boost.
• Mentored junior developers on industry best practices and techniques.
• Planned, coded and deployed web-based applications using PHP, MySQL and JavaScript.
• Modified and tested existing MySQL database schemas.
• Built and maintained internal tools to streamline software development process and enhance productivity.

Handling various stations both remotely and physically. Responsibilities included:

1.Provide ICT Hardware/Software Support including:

• Resolving reported faults with either hardware or software
• Imaging and installation of PCs/laptops/Macs
• Installation of printers, IP phones and other smaller devices
• Installation and configuration of software
• Provide assistance and advice to staff and students regarding use of hardware and software Provide Front-line Network Support including:
• Patching up data points
• Connecting patch cords to switches
• Assisting with switch installation
• Diagnosing and resolving lower level network faults
• Provide technical assistance and front line support for any College ICT system
• Provide technical support for ICT devices such as data projectors, Interactive Whiteboards
• Main tasks include:- o Provision of technical support and advice to staff on use, setup and proper operation o Set up testing software for computer-based exams o Create and install virtual PC images o To assist in creating packaged applications for deployment
• Diagnose and resolve ALL hardware related issues
• Have responsibility for the ICT equipment in Campus training rooms, conference rooms and ensuring that all equipment is functioning properly.
• Managed all aspects of administrative and personnel needs of ground supply operations.
• Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
• Handled administrative requirements, maintained records and submitted operational reports.
• Prepared and delivered investigative reports and briefings.
• Used coordination and planning skills to achieve results according to schedule.