Hi, I’m
Humphrey Omukanda
,Store Assistant, Pest Control Technician and Cleaning Supervisor
Nakuru,Kenya
Summary
Working to the best of my strengths to achieve set goals in any organization and grow as a person and career wise.
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Comfortable one the frontline or pushing from the back. With hands-on experience to handle any task deemed difficult to client satisfaction and organisations set standard
Overview
12
years of professional experience
Work History
Hygiene & Safety Solutions Ltd.Nairobi
Co-Ordinator
07.2022 - Current
Job overview
- Arrange one-off jobs and supervision of cleaning jobs
- Site visits and quotations preparations
- Digital Marketing
- Stock-taking and record keeping
- Lead Technician (Pest control and Fumigation)
- Guided employees in handling difficult or complex problems.
- Developed work schedules according to budgets and workloads, covering priority tasks.
- Monitored project progress and provided updates to stakeholders.
- Managed day-to-day operations of the department including scheduling tasks and assigning duties.
- Resolved customer complaints in a timely manner while upholding company standards.
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Interpreted and explained work procedures and policies to brief staff.
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Resolved customer complaints or answered customers' questions.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Hum HygieneNairobi
Director
06.2017 - 06.2022
Job overview
- Mops and detergents production
- Deliveries and customer service
- Marketing
- Credit control
- Staff training on cleaning services
- General Operations and the running of the start-up
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Developed and executed marketing strategies to increase brand awareness and market share.
- Spearheaded the development and launch of new products or services.
- Assessed employee performance against established benchmarks or targets.
- Managed budgeting and financial planning processes for the organization.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Implemented new technologies to streamline processes and enhance productivity.
- Identified opportunities for improvement in operational performance metrics.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Monitored progress by establishing plans, budgets and measuring results.
Chandaria Industries Ltd.Nairobi
Reels Store Clerk
08.2021 - 05.2022
Job overview
- Lead Monthly Stock- Taking
- Prepare daily top-up request for production
- Monitor Forklift maintenance sheet and performance
- Supply reels to the production department
- Record keeping manually
- Data entry on daily consumption using sage
- Prepare reports in case of incidents at the warehouse
- Sign off fuel request sheets for forklift
- Training of new staffs
- Placed special orders or called other stores to find desired items.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Followed safety protocols when lifting heavy objects or operating machinery within the store environment.
- Inventoried merchandise on a regular basis to ensure accuracy of stock levels.
- Operated and maintained store equipment, reporting any malfunctions.
- Handled returns and exchanges according to company policies.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Assisted in training and mentoring new staff members.
- Monitored and reordered inventory to maintain optimal stock levels.
- Tracked inventory and conducted cycle counts to maintain accurate records.
- Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
- Described merchandise and explained use, operation and care.
- Ensured compliance with health and safety regulations.
- Identified defective, incorrect, or missing merchandise and promptly reported to supervisor.
- Monitored product inventory levels to support completion of order requests and audits.
Vanrob InvestmentsNairobi
General Manager
04.2016 - 03.2017
Job overview
- Taking orders from clients
- Preparing budgets and purchasing
- Deliveries and customer care
- Making detergents and mops
- Supervision of one-offs jobs
- Following up on casuals’ payments
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Built and maintained loyal, long-term customer relationships through effective account management.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Tracked monthly sales to generate reports for business development planning.
- Supervised employees through planning, assignments, and direction.
Parapet Cleaning Services
Store Assistant
04.2014 - 02.2016
Job overview
- Data entry in the system
- Confirming quantities supplied to the store physically after receipt in the stores for stamping
- Ensuring warehouse procedures are duly adhered to in line with laid down standards and internal control
- Issuing of materials to the user department and ensuring that every issue is signed against by the person issued to
- Working together with the store-keeper to dispatch merchandise to their respective stations
- This involves packing, addressing and sending merchandise to their respective stations ensuring that all the right procedure are followed
- Loading of delivery trucks during distribution to the respective stations and offloading after arrival
- Proper company procedures are followed as part of the recording process
- Assisting the store-keeper in stock-taking to see whatever is physically counted is the same in the stores record
- Ensuring the store is clean and materials are properly arranged in their respective shelves
- Familiar with printing, photocopying and other office activities i.e
- Making and receiving phone calls
Radium SecurityNairobi
Guard
01.2013 - 03.2014
Job overview
- Ensuring security of the clients premises
- Booking all visitors in the register
- Monitored security cameras to identify and respond to suspicious activity.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Maintained high levels of alertness throughout shifts.
- Managed traffic flow throughout parking lots and other areas of the facility.
- Performed searches of people, vehicles, and buildings as required by law or policy.
- Collaborated with officials to establish action plans to provide safe environment and immediate response to threats and emergencies.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Assisted in controlling access to restricted areas.
- Assisted with investigations when needed.
- Wrote reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.
- Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
- Warned violators of rule infractions and escorted unauthorized persons off premises.
- Monitored building and property entrances and exits to detect intrusions and protect assets.
Education
Hopewell High School
SECONDARY SCHOOL EDUCATION
01.2011
University Overview
- Cleared KCSE at Ymca Shauri Moyo
- GPA: C+ (C plus)
Koinange Primary School
PRIMARY SCHOOL EDUCATION
01.2007
University Overview
GPA: 331/500
Skills
- Experience in a busy store
- Ability to work in a busy store or purchase department
- Familiarity with cleaning detergents and accessories
- Expert in typing
- Friendly and amiable
- Excellent physical strength and health
- Punctual
- Ability to work efficiently under minimum or no supervision
- Customer service
- Inventory management
- Employee training
- Conflict resolution
- Team building
- Stakeholder communication
- Operational efficiency
- Time management
- Record keeping
- Strategic planning
- Task prioritization
- Data entry
- Attention to detail
- Multitasking and organization
- Staff supervision
- Regulatory compliance
- Clear communication
- Quality assurance
- Chemical handling
- Cleaning practices
- Pest control
- Cleaning techniques
- Cleaning bathrooms
- Vacuuming and sweeping
- Window cleaning
- Chemical preparation
- Pest inspections
- Pest control treatments
- Bed bug treatments
- Pesticide application
Education Record
- Primary School, Koinange Primary School, 01/01/05, 12/31/07, 331/500
- Secondary School, Hopewell High School, 01/01/08, 12/31/11, C+
- Secondary School, Ymca Shauri Moyo, 01/01/14, 12/31/14, Cleared KCSE
Personal Appraisal
- Hardworking
- Values personal integrity
- Positive thinker
- Self-motivated
- Team player
Languages
- English
- Kiswahili
References
- Mr. Kangáru Maina, Businessman, 0733 570 860
- Mr. Peter Juma, Director, Hygiene & Safety Solutions Ltd., 0726 579 666
- Mrs. Violet Mdakha, Teacher, Shiyunzu Primary School, 0729 649 530
Hobbies and Interests
- Reading soccer material
- Socializing
- Watching football
- Travelling
- Listening to music
Career Aspirations
Working to the best of my strengths to achieve set goals in any organization and grow as a person and career wise.
Personal Information
- ID Number: 30710175
- Date of Birth: 04/24/93
- Gender: Male
- Nationality: Kenyan
- Marital Status: Single
- Religion: Christian
Languages
English
Upper Intermediate
B2
Swahili
Intermediate
B1
Timeline
Co-Ordinator
Hygiene & Safety Solutions Ltd.
07.2022 - Current
Reels Store Clerk
Chandaria Industries Ltd.
08.2021 - 05.2022
Director
Hum Hygiene
06.2017 - 06.2022
General Manager
Vanrob Investments
04.2016 - 03.2017
Store Assistant
Parapet Cleaning Services
04.2014 - 02.2016
Guard
Radium Security
01.2013 - 03.2014
Hopewell High School
SECONDARY SCHOOL EDUCATION
Koinange Primary School
PRIMARY SCHOOL EDUCATION
Similar Profiles
OSCAR VERGARAOSCAR VERGARA
Intern Engineer at Industrial Hygiene And Safety And Maintenance. SHAIntern Engineer at Industrial Hygiene And Safety And Maintenance. SHA
Lauren ConnorLauren Connor
Accounts Team Support at GCG Health Safety & HygieneAccounts Team Support at GCG Health Safety & Hygiene
MBALENHLE MAPHUTHIMBALENHLE MAPHUTHI
B2B & B2C Sales Consultant at Yamampela Hygiene and Pest SolutionsB2B & B2C Sales Consultant at Yamampela Hygiene and Pest Solutions
Trevor Hungi KahunguTrevor Hungi Kahungu
Business Consultant at Treands LimitedBusiness Consultant at Treands Limited
VICTOR MBURU THAIRUVICTOR MBURU THAIRU
Driver's Mate at Uber DriverDriver's Mate at Uber Driver