HSIN-WEI YANG （Vigi)
Taipei
Summary
Hospitality professional with over 20 years of experience, including 9 years in the yachting sector on vessels ranging from 37m to over 100m. Proven track record as a Head of Housekeeping, demonstrating strong leadership and attention to detail. Committed to professional growth within the industry, with a focus on team support and crew well-being. Passionate about cultural exploration and personal development through activities such as yoga and hiking.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Head of Housekeeping
R/V Oceanxplorer
05.2023 - Current
- Training new stews in cleaning techniques and safety protocols to enhance service efficiency.
- Inspected cabins and common areas for cleanliness, maintaining adherence to established standards.
- Scheduled housekeeping tasks to guarantee timely completion throughout the ship.
- Assisting Chief Stew for ordered cleaning supplies, linens, and amenities as required to maintain inventory levels.
- Established proactive management style to improve workflow and expedite cabins turnover.
- Communicated with departments to address guest requests and concerns in a timely manner.
2ND HOUSEKEEPER
HILL ROBINSON 125m M/Y
01.2020 - 12.2022
- Supervised four housekeepers and three laundry stewards during day shifts.
- Managed inventory for housekeeping supplies and crew uniforms for 120 personnel.
- Conducted cabin inspections to maintain high cleanliness standards.
- Coordinated guest and crew toiletries, ensuring adequate supplies.
- Oversee packing and unpacking of guest luggage to enhance service efficiency.
- Administered wardrobe management for guests and crew members.
- Assisted Laundry Master with daily operations and workflow.
- Trained new stewardesses on best practices and operational procedures.
HK Stew
HILL ROBINSON 125m M/Y
08.2018 - 01.2022
- Company Overview: 26 guest cabins, HK Stew
- Housekeeping, crew mess, help service, laundry when needs
- 26 guest cabins, HK Stew
Spa stew
M/Y Maria
04.2018 - 07.2018
- Company Overview: 67m, Spa stew
- Mainly Housekeeping, crew mess, light service
- 67m, Spa stew
HK stew
M/Y C2
03.2017 - 02.2018
- Company Overview: 78m 19 guest cabins, HK stew
- Housekeeping, crew mess, laundry
- 78m 19 guest cabins, HK stew
Junior stew
M/Y Madsummer
08.2016 - 03.2017
- Company Overview: 55m, Junior stew
- Housekeeping, laundry, crew mess, light service, help deckhands if needs.
- 55m, Junior stew
Junior stew
M/Y Grand Mariana
North Mariana Island
04.2016 - 06.2016
- Company Overview: 45m & M/Y Petra 37m, Junior stew
- All stewardesses take turns between the two boats. The two vessels are at the resort
- Service, housekeeping, crew mess, laundry, Assist deckhand translate to Chinese guests on how to use water toys
- 45m & M/Y Petra 37m, Junior stew
Education
Bachelor of Food and Beverage Management - Taipei, Taiwan
Jin Wen University Technology of Science
Taipei, Taiwan01.2012
Onboard Interior Training - Etiquette Training, Wine Service, Elite service Skills, Valeting & Wardrobe Management, Traditional Gawha Tea Service
Exclusive Butler School
On Board01.2021
Luxury Hospitality Specialist - Self-Management Leadership, Valet & Wardrobe Specialist, Housekeeping Specialist, Laundry Specialist, Wine Knowledge
Luxury Hospitality Group
On board 02-2022
Skills
- Microsoft Office applications
- Work schedule management
- Uniform and wardrobe management
- Laundry care and handling
- Inventory control
- Safety compliance
- Cabin inspections
- Training and development programs
- Problem solving strategies
- Team leadership skills
- Attention to detail
- Conflict resolution techniques
- Time management skills
- Adaptability
Personal Information
- Height: 172cm
- Visa: B1/B2
- Visa Expiry: 01/01/28
- Date of Birth: 12/12/1987
- Nationality: Taiwan
- Marital Status: Single
Schengen
visa free - 90 days out of 180 days
Languages
- English
- Mandarin/Chinese
Smoker
Non-smoker
Vaccination
COVID - Fully vaccinated
Certification
- STCW, 05/01/26
- ENG1, 03/01/25
- Food Hygiene level 2
- VPDSD
- Crowd Management
- Crisis Management and Human behavior
- Massage Therapist Certificate, The Ministry of Education Thailand
References
- Kari MacChesney, Chief Stewardess, M/Y Grand Mariana, +1 647-248-9011, karimacchesney@hotmail.com
- Chris Beirne, Captain, M/Y Madsummer, +1 954-648-8396, crbeirne@mindspring.com
- Ferd Cox, Captain, M/Y C2, +1 917-863-7687, master@my-csquared.com
- Graham Marsh, Captain, M/Y Maria, +61 448890219, marshgraham@gmail.com
- Elisabeth Kramer, Chief Stewardess, HILL ROBINSON 125m M/Y, +31 625120745, elke_kramer@hotmail.com
Timeline
Head of Housekeeping
R/V Oceanxplorer
05.2023 - Current
2ND HOUSEKEEPER
HILL ROBINSON 125m M/Y
01.2020 - 12.2022
HK Stew
HILL ROBINSON 125m M/Y
08.2018 - 01.2022
Spa stew
M/Y Maria
04.2018 - 07.2018
HK stew
M/Y C2
03.2017 - 02.2018
Junior stew
M/Y Madsummer
08.2016 - 03.2017
Junior stew
M/Y Grand Mariana
04.2016 - 06.2016
Bachelor of Food and Beverage Management - Taipei, Taiwan
Jin Wen University Technology of Science
Onboard Interior Training - Etiquette Training, Wine Service, Elite service Skills, Valeting & Wardrobe Management, Traditional Gawha Tea Service
Exclusive Butler School
Luxury Hospitality Specialist - Self-Management Leadership, Valet & Wardrobe Specialist, Housekeeping Specialist, Laundry Specialist, Wine Knowledge
Luxury Hospitality Group
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