Hildah Mengeso
Mengeso
Nairobi,Kenya
Summary
At Power Management Company Limited, I enhanced front desk operations, significantly boosting efficiency and customer satisfaction. Expert in document management and office administration, I excel in creating welcoming environments and streamlining processes. My initiative-taking approach and proficiency in computer applications have consistently improved guest experiences, showcasing my commitment to excellence and attention to detail.
Overview
2
2
years of professional experience
Work History
Front Dsk
Power Management Company Limited
03.2022 - 11.2023
- Streamlined front desk operations for increased efficiency and improved customer service.
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Education
Diploma - Management in Public Relations Options
The Kenya Institute of Management
Nairobi, Kenya12.2018
Skills
- Scheduling appointments
- Document Management
- Initiative-taking
- Basic accounting
- Telephone Etiquette
- Appointment Scheduling
- Paperwork coordination
- Documentation
- Mail Management
- Office Administration
- Customer Service
- Computer Proficiency
Cooking, Driving, Travelling
-Cooking; am in love with food I love cooking for my family, relatives and friends whenever we meet
-I love to travel so driving is part of the journey that I enjoy.
Certification
- Driving License - 2021-2024
- Diploma
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Interests
Diving
Travelling
Sport
Timeline
Front Dsk
Power Management Company Limited
03.2022 - 11.2023
Diploma - Management in Public Relations Options
The Kenya Institute of Management
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