HILDA WAMBUI
Nairobi,Nairobi
Summary
Dynamic professional with a proven track record of enhancing community engagement through volunteering roles at Kenya Red Cross and leading successful initiatives as a Small Business Owner. Excelled in social and rapport building relationships while increasing sales revenue by leveraging effective communication and marketing strategies. Skilled in active listening and consistently achieving and surpassing goals. Recent graduate with foundational knowledge in HIV Testing and Adherence counselling and hands-on experience gained through academic certification and training. Demonstrates Integral and ethical skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Volunteer
Kenya Red Cross
06.2024 - Current
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Maintained clean, neat, and operational facilities to serve program needs.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Completed daily domestic tasks in shelters and group homes to assist people in need.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
- Provided emotional support and companionship to elderly in community homes.
- Enhanced community engagement by organizing and leading local clean-up events.
- Assisted in disaster relief efforts, ensuring timely distribution of aid and supplies.
- Strengthened community bonds, participating in interfaith dialogues and events.
- Improved public safety, participating in community watch programs.
- Coordinated and managed volunteer activities for community service projects.
- Facilitated community outreach to expand participation and support.
Small Business Owner
Self Employed Services
05.2023 - Current
- Manage daily operations for a successful small online business, ensuring efficient processes and quality services.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Promoted business via social media to generate leads and maximize brand identity.
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
- Expanded client base through targeted networking initiatives, resulting in increased sales opportunities.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Launched new design product by conducting market research, identifying opportunities, and developing targeted promotional campaigns.
- Interacted well with customers to build connections and nurture relationships.
Sales Representative
Clavis Fashion Hub
11.2022 - 03.2023
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Brand Ambassador
Yellowmoon Marketing Agency
07.2022 - 08.2022
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
Receptionist
QC Fitness Studio
07.2021 - 07.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance on services offered at the facility
- Responded to inquiries from callers seeking membership information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client membership records.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained membership sales and payments records accurately.
- Maintained visitor log for entering and leaving facility for security purposes.
- Supported HR activities by assisting with recruitment process, including scheduling interviews and organizing candidate information.
Education
Bachelor Of Arts - Political Science
Maseno University
04.2021
Skills
Active listening skills
Certification
Adherence counselling, LVCT Training Institute
Timeline
Adherence counselling, LVCT Training Institute
09-2024
First Aid Training, Kenya Red Cross
07-2024
Volunteer
Kenya Red Cross
06.2024 - Current
HIV Testing and counselling, LVCT Training Institute
03-2024
Small Business Owner
Self Employed Services
05.2023 - Current
Sales Representative
Clavis Fashion Hub
11.2022 - 03.2023
Brand Ambassador
Yellowmoon Marketing Agency
07.2022 - 08.2022
Receptionist
QC Fitness Studio
07.2021 - 07.2022
Bachelor Of Arts - Political Science
Maseno University
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