Hilda Chepkoech Ngetich
Nairobi
Summary
Result-oriented and focused professional with a progressive career having worked in different positions and currently working as a Clinical Trials Admin at Pharmacy and Poisons Board. With exceptional time management skills and a strong ability to multitask, I have honed skills in executive assistance, including managing client inboxes and calendars, office administration, and handling various communication channels. I am proficient in scheduling, email management, and executive calendar management, ensuring smooth workflow and organization within the teams I've worked with. I am a proactive problem solver, always seeking to streamline processes and enhance productivity. My dedication to marketing highlights my ability to drive business growth through effective strategies and execution, coupled with my commitment to maintaining a positive and collaborative work environment, makes me a valuable asset to any team. I am eager to contribute my skills and expertise to support your organization's needs and contribute to its success.
Overview
8
8
years of professional experience
Work History
Clinical Trials Admin
Pharmacy and Poisons Board
08.2021 - 05.2023
- Participated in the formulation of clinical trials training modules for regulatory purposes
- Participated in the sensitization of health workers on safety reporting and detection
- Collected, tracked, and reviewed essential documents to ensure regulatory compliance
- Performed project master file reviews as outlined in project specific plans or per applicable SOPs
- Assisted with distribution and processing of protocol amendments, IND (Investigative new drug) Safety reports, and Investigator brochure updates to sites
- Managed documents through performing regular PMF QC (Plant Master File Quality Control) for completeness and accuracy, and prepares PMF checklists
- Assist the team in drafting memos, amendments, Annual approvals, study invoices and Annual renewal letters to protocol studies and activities
- Assist the team in WHO audits and assessments to achieve maturity level 3 (ML3)
- Assist the team in taking notes, reports for protocols to be ratified, and minutes for the Expert Committee of Clinical Trials (ECCT)
- Assist in data collection and the implementation of surveillance systems for antimicrobial use and consumption in Kenya
- Ensure that new clinical trial protocols are screened in a timely manner
- Acknowledge Suspected Unexpected Serious Adverse Reactions (SUSARs) and Serious Adverse Events (SAEs).
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Streamlined clinical trial documentation by efficiently organizing and maintaining accurate records.
- Enhanced data quality by conducting thorough reviews and resolving discrepancies in a timely manner.
- Implemented care and efficiency improvements to support and enhance office operations.
- Supported the preparation of Investigational New Drug applications, expediting review processes for new treatments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Managed inventory of study supplies, minimizing delays due to shortages or expired materials.
Marketing Coordinator
Atlancis Technologies Limited
01.2018 - 02.2020
- Increased the ROI by 35% through event coordination
- Utilized SAP and ODOO ERP, along with sales navigator and SAP Virtual Agency, to boost website traffic to at least 10 people per day
- Oversaw the complete rebranding of the company from Africa Neurotech Systems to Atlancis Technologies, and this effort led to the company being recognized as one of the top 100 startup companies in Kenya
- Coordinated events with an average attendance of 1,000 visitors and delegates on behalf of the organization
- Trained and used SAP and ODOO ERP with access to the sales navigator and SAP Virtual Agency
- Provided technical support to various teams through the implementation of marketing strategy and plan.
- Developed and executed marketing plans for trade shows and other events to increase brand awareness.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Improved website visibility through development and implementation of SEO strategies.
- Managed CRM database to maximize customer outreach efforts and strengthen client relationships.
- Supported sales team efforts by creating persuasive sales collateral that clearly communicated product benefits.
- Excellent communication skills, both verbal and written.
Enumerator
RWI/GIZ and Endev Kenya
05.2015 - 08.2015
- Presented and discussed electronic data entry
- Civic education to the locals and distribution of sustainable pico-pv via last entrepreneurs
- Identified retailers liaising between market actors’ technical and business training of retailers
- Assessed the changes that can be attributed to particular intervention, in my case the intervention was the energy access program
- Identified retailers and liaised between market actors’ technical and business training of retailers which led to the selling and creating awareness of about 300+ Pico PV to rural homeowners
- Assessed market actors and business retailers in 6 towns in Nyanza and 1 in Rift Valley on the changes that can be attributed to a particular intervention, in my case the intervention was the renewal energy access program.
- Addressed non-responsive initial interviewees by conducting follow-up calls or in-person visits to promote census importance and rights of participation.
- Obtained updated contact information from all subjects and verified data for accuracy.
- Investigated candidate history and employment claims to confirm eligibility for positions.
- Maintained records of houses visited, surveys completed and money spent.
- Conducted interviews with participants to assess eligibility.
- Built rapport with respondents, resulting in higher response rates and more accurate data collection.
- Verified information on survey forms or information pads.
Education
Bachelor of Arts in Tourism Management -
Moi University
01.2020
Kenya Certificate of Secondary Education -
Hill School, Eldoret
01.2010
Skills
- Fluent in English
- Office Support
- Appointment Scheduling
- Data Management
- Data Entry
- Appointment Coordination
- Computer Skills
- Customer Relationship Management (CRM)
- Coordination
- Travel Bookings Processes
- Reservations Management
- Calendar Management
- Customer relations and communications
Trainings And Workshops
- Design Thinking: Understanding the Process
- SAP The Value of Marketing as a Revenue Driver
- Sensitization on Clinical Trials Safety Detection and Reporting for Study Pharmacists
Hobbies And Interests
- Traveling
- Socializing
- Community Service
- CrossFit
Awards
- Certificate of completion with honors Virtual Assistant
- Certificate of completion Digital Marketing
References
- Dr Samuel Kerama, Head of Clinical Trials, Pharmacy and Poisons Board, +254720251162, skerama@pharmacyboard.org
- Catherine Mwihaki, Head of Marketing, Sasa Pay, Nairobi, Kenya, +254724491612, catemwihaki@gmail.com
- Glynn Mwavali, Chief Operations Officer, Travel Pod, Nairobi, Kenya, +254727645827, glynn@travelpod.ke
Timeline
Clinical Trials Admin
Pharmacy and Poisons Board
08.2021 - 05.2023
Marketing Coordinator
Atlancis Technologies Limited
01.2018 - 02.2020
Enumerator
RWI/GIZ and Endev Kenya
05.2015 - 08.2015
Bachelor of Arts in Tourism Management -
Moi University
Kenya Certificate of Secondary Education -
Hill School, Eldoret
Similar Profiles
BRIAN MAIYOBRIAN MAIYO
Consultancies at Pharmacy and Poisons Board (PPB)Consultancies at Pharmacy and Poisons Board (PPB)
Riham ELmalihRiham ELmalih
Regulatory Affairs Pharmacist at National Medicine & Poisons BoardRegulatory Affairs Pharmacist at National Medicine & Poisons Board
Daniel BontjeDaniel Bontje
Standardized Patient Trainer at Pharmacy Exam Board of CanadaStandardized Patient Trainer at Pharmacy Exam Board of Canada