Hezekiah Ondiek Michael
STRATEGIC FLEET MANAGEMENT SPECIALIST
Nairobi, Nairobi Province
Summary
Strategic Transportation and Supply Chain Leader with a 17-year track record of driving operational excellence and delivering exceptional customer value. Proven expertise in optimizing complex supply chains, fleet management, managing container operations (dry and cold chain), and ensuring adherence to QHSE standards. Skilled in building and maintaining strong stakeholder relationships while effectively managing competing priorities. Committed to leveraging data-driven insights to streamline processes, reduce costs, and achieve organizational objectives.
Overview
26
26
years of professional experience
9
9
years of post-secondary education
Work History
Operations manager
Unigroup Transporters limited
05.2021 - Current
- Successfully planned, coordinated, and supervised the activities of the transportation team, ensuring the safe, timely, and cost-effective delivery of goods
- Developed and implemented comprehensive transportation policies, procedures, and standards, resulting in enhanced efficiency and compliance
- Optimized logistics and minimized transportation costs by overseeing the scheduling and routing of trucks
- Ensured compliance with local regulations for all transportation operations
- Managed and maintained a fleet of over 100 vehicles, including compliance with routine maintenance, repairs, and inspections, ensuring operational readiness
- Coordinated seamlessly with suppliers, vendors, and customers to facilitate smooth logistics operations
- Monitored and evaluated transportation activities, identifying areas for improvement and implementing effective solutions
- Prepared and managed transportation budgets, closely monitoring expenses, and reporting on financial performance
- Recruited, trained, and supervised transportation staff, building a competent and motivated team
- Efficiently handled transportation-related issues, such as delays, accidents, and customer complaints, ensuring prompt
QHSE & security manager container operations
Nairobi inland cargo terminal limited
01.2020 - 04.2021
- Company Overview: (A KPA PSF)
- Pioneered the development and implementation of quality health and safety environment systems and processes at the facility, successfully working towards ISO certification
- Streamlined security operations, achieving optimal value for money from third-party security services
- Led the process of implementing ISO 9001:2015 standards, creating comprehensive documentation and training materials for staff to facilitate ISO certification
- Ensured compliance with all regulations stipulated for a PSF, achieving proper certification of premises by KRA and KPA
- Optimized yard operations to align with QHSE requirements for safe operation of heavy machinery
- Actively participated in planning and documentation meetings with KRA, KPA, and internal staff regarding container operations, including receiving and delivery to clients
- (A KPA PSF)
Operations manager
Unigroup Transporters limited
01.2014 - 12.2019
- Cultivated a high level of motivation and discipline among drivers, enhancing overall team performance
- Achieved a 99.5% average delivery rate on all assignments with zero cargo loss
- Identified and rectified efficiency bottlenecks, saving millions of shillings and resulting in faster, more accurate supply shipments
- Played an integral role in developing new automated methods for truck and fuel tracking, increasing accountability and efficiency
- Contributed to the establishment of an in-house fuel station, sourcing fuel directly from importers such as Shell and Total, saving Ksh
- 7 per liter
- Developed cost leadership strategies using fuel savings to increase revenue by offering competitive lower prices to clients, boosting volume movement
- Improved turnaround time from 4 days to 3 days for Nairobi-Mombasa routes and from 11 days to 7 days for Mombasa-Kampala routes through efficient truck tracking and deployment of road patrols to reduce downtime
- Participated in the procurement and implementation of fleet management systems (Fleet Wave ERP), integrating HR, finance, operations, and maintenance processes, resulting in a centralized dashboard for all records, reports, and information
- Contributed to the growth of company trucks from 30 to 100 and personnel from 50 to 150 employees since 2014
- Played a key role in achieving a 30% annual revenue growth
Port & Transport operations manager
Sandy Carriers Limited
04.2011 - 02.2014
- Company Overview: Mombasa
- Rolled out new operational concepts, aligning completely with stakeholders' interests in route expansion and client base growth
- Ensured stable and transparent logistics control and monitoring by setting KPIs agreed upon by clients and the company
- Realized significant cost savings through continuous improvement initiatives
- Implemented GPRS tracking systems, providing real-time location of trucks and enabling clients to monitor their cargo at any time
- Developed and executed strategic plans to optimize route efficiency, resulting in a 20% reduction in delivery times
- Fostered strong relationships with key suppliers and vendors, securing favorable terms and enhancing supply chain reliability
- Spearheaded the integration of advanced logistics software, improving data accuracy and operational visibility across the company
- Implemented a comprehensive training program for staff, enhancing skills and improving overall operational performance
- Mombasa
Import-export Operations and transport Manager
Global Bapipo Holdings Limited
01.2009 - 04.2011
- Company Overview: Mombasa
- Developed and implemented sales and marketing strategies, increasing overall revenue by 60%
- Created systems to ensure compliance with high service delivery standards by suppliers and maintained comprehensive records of market activities and competition
- Formulated a recruitment strategy for drivers that ensured optimal staffing levels, reduced annual leave liabilities by 100%, and minimized terminal payment liabilities upon driver resignation or dismissal
- Streamlined the management process for import and export cargo documentation and loading to clients' destinations
- Enhanced customer satisfaction by establishing a robust feedback mechanism, leading to a 25% increase in client retention
- Spearheaded the integration of advanced logistics software, improving data accuracy and operational visibility
- Negotiated and secured favorable terms with key suppliers and vendors, enhancing supply chain reliability and reducing costs
- Implemented a comprehensive training program for staff, boosting operational efficiency and service quality
- Optimized route planning and scheduling, achieving a 20% reduction in delivery times and fuel consumption
- Fostered a culture of continuous improvement, driving innovation and efficiency across all aspects of import-export operations
- Mombasa
Transport operations imports and exports supervisor
Gonas best limited
05.2004 - 12.2008
- Company Overview: (Coast Region)
- Streamlined the payment process for drivers by transitioning from an all-cash system to a more efficient system where allowances are paid by company Mpesa bulk upon loading, and salaries are paid through bank transfers
- Optimized the procurement process for all legally required transportation documents, including insurances, transit goods licenses, inspections, TLBs, and port passes, ensuring full compliance with regulatory requirements
- Initiated and successfully established transit goods services to East and Central Africa, expanding the company's operational reach and market presence
- Developed a formula for calculating fuel issuance for various routes based on the distance covered and the fuel consumption rating of each truck, resulting in more accurate fuel management and cost savings
- Improved communication and coordination with customs officials, leading to faster clearance times and reduced delays in the import-export process
- Implemented a robust tracking system for shipments, enhancing visibility and allowing clients to monitor their cargo in real time
- Led a team in the development and execution of logistics strategies, which resulted in a 15% increase in operational efficiency
- Established strong relationships with key stakeholders, including suppliers, clients, and regulatory bodies, fostering collaboration and ensuring smooth operations
- Developed and implemented a driver training program focused on safety and efficiency, leading to a reduction in accidents and improved service quality
- Enhanced data management and reporting systems, providing accurate and timely information for decision-making and strategic planning
- (Coast Region)
Area sales in charge (sales and distribution logistics)
Bidco Oil refineries Ltd
07.2001 - 03.2004
- Company Overview: Mount Kenya Region
- Established a market intelligence team that conducted SWOT and PESTEL analyses to study competition strategies and respond effectively
- Opened new distribution channels by partnering with new distributors and closely monitored stock movements, ensuring optimal inventory levels through a max-min stock re-order system
- Fully serviced markets by implementing a bulk-breaking strategy (van selling) and eliminating reliance on wholesalers
- Set up a customer solutions center to handle any issues related to products, people, and processes, enhancing customer satisfaction
- Successfully positioned products on shelves in areas where competition was dominant, increasing market visibility
- Increased sales volumes and tonnages of consumer fats, soaps, and cooking oil in the region by 40%
- Developed and implemented targeted sales strategies that resulted in a 25% increase in market share within one year
- Fostered strong relationships with channel partners, leading to more efficient distribution and improved sales performance
- Led training programs for sales teams, improving their skills and knowledge, and driving higher sales productivity
- Conducted regular market analysis and performance reviews, enabling data-driven decision-making and strategic adjustments
- Mount Kenya Region
Management Trainee /District operations manager
G4S (K) Ltd
07.1999 - 06.2001
- Company Overview: (formerly Securicor Security Services)
- Led the district to become the best performing in terms of discipline, setting a benchmark for other districts
- Established a debt collection team that ensured timely payment for all services rendered, significantly improving cash flow and minimizing overdue accounts
- Improved industrial relations, resulting in minimal industrial action and a more harmonious work environment
- Formed a market intelligence and surveys team to monitor competitive strategies, enabling proactive responses to market changes
- Created an investigations team to address incidents promptly and effectively, enhancing overall safety and operational integrity
- Implemented robust training programs for staff, fostering professional development and improving operational efficiency
- Streamlined district operations by introducing standardized processes, reducing inefficiencies, and boosting productivity
- Fostered strong relationships with key stakeholders, including clients and regulatory bodies, ensuring smooth and compliant operations
- Enhanced customer service standards, leading to increased client satisfaction and loyalty
- Utilized data-driven insights to drive strategic decisions, resulting in continuous improvement and sustained district growth
- (formerly Securicor Security Services)
Education
Ph.D. - strategic management
Jomo Kenyatta University of Agriculture And Technology
Nairobi, Nairobi Province, Kenya 04.2022 - Current
MBA - Strategic Management
Jomo Kenyatta University of Agriculture And Technology
Nairobi, Nairobi Province, Kenya 04.2017 - 01.2019
Bachelor of Education - Arts Accounting And Economics
University of Nairobi
Nairobi, Nairobi Province, Kenya 01.1994 - 01.1998
Skills
- Logistics Management
- Team Leadership
- Policy Development and Implementation
- Compliance Management
- Fleet Management
- Supplier and Vendor Coordination
- Operational Efficiency Optimization
- Budgeting and Financial Management
Team leadership
Organizational management
Staff management
Process improvement
Performance monitoring
Customer service
Problem-solving
Operations management
Operational efficiency
Performance reporting
Data analysis
Operations monitoring
Additional Information
Socializing with individuals from different field of specialization, Reading marketing materials, Reading periodical financial journals and magazines, Fluent written and spoken, Fluent written and spoken, 1998-1999, Sakos Training College, Diploma in sales management & Marketing (Distinction), 1999, American Universities Preparation Institute, Computer Application Software, Word Processing Spreadsheet & Database management, 1998, Cobham Computers, Computer Operation Software & Microsoft Dos and windows, 1997, KASNEB Nairobi, KATC (Final Level), 1996, KASNEB Nairobi, KATC (Intermediate Level)
Personal Information
- Gender: Male
- Nationality: Kenyan
Career Mission
To revolutionize the transport sector through strategic leadership and operational excellence. By leveraging my expertise in [specific skills in logistics and supply chain management, I will develop and implement innovative solutions that optimize transportation networks, enhance customer experience, and drive sustainable growth. My goal is to build high-performing teams, foster a culture of innovation, and become a recognized industry leader, ultimately shaping the future of mobility.
Timeline
Ph.D. - strategic management
Jomo Kenyatta University of Agriculture And Technology
04.2022 - Current
Operations manager
Unigroup Transporters limited
05.2021 - Current
QHSE & security manager container operations
Nairobi inland cargo terminal limited
01.2020 - 04.2021
MBA - Strategic Management
Jomo Kenyatta University of Agriculture And Technology
04.2017 - 01.2019
Operations manager
Unigroup Transporters limited
01.2014 - 12.2019
Port & Transport operations manager
Sandy Carriers Limited
04.2011 - 02.2014
Import-export Operations and transport Manager
Global Bapipo Holdings Limited
01.2009 - 04.2011
Transport operations imports and exports supervisor
Gonas best limited
05.2004 - 12.2008
Area sales in charge (sales and distribution logistics)
Bidco Oil refineries Ltd
07.2001 - 03.2004
Management Trainee /District operations manager
G4S (K) Ltd
07.1999 - 06.2001
Bachelor of Education - Arts Accounting And Economics
University of Nairobi
01.1994 - 01.1998
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