HESBON GICHABA
Nairobi
Summary
Results-oriented librarian with 4 years' experience in developing and managing library usage through innovative outreach. Proven ability to lead teams and implement technology solutions to enhance user experience. Adept in cataloging, updating records with a passion for promoting literacy.
Friendly and efficient with strong organizational skills, adept at managing office tasks and supporting team functions. Possesses solid understanding of administrative software and office procedures, including proficiency in Microsoft Office and data entry. Committed to optimizing workflows and contributing to smooth-running office environment.
Overview
3
3
years of professional experience
Work History
Office assistant
The Diamond Trust Fund Group
01.2023 - 03.2024
- Managing information by handling phone calls, emails and correspondence
- Organizing and maintaining office systems by filing, record keeping and managing office supplies
- Providing administrative support by preparing documents, preservation and assisting with data entry
- Maintaining office environment by ensuring the office is clean, tidy and well maintained
- Automated routine administration tasks e.g. emails which reduced the potential for human error and improved response
- Managed and maintained office equipment by ensuring functionality and timely repair that helped to minimize disruption to daily operations
Library Assistant
Kisii national library services
01.2021 - 06.2022
- Helped in sorting, shelving and shelf-reading materials according to established classification system which reduced frustration when searching
- Helped in answering basic questions, assisting patrons with using library catalog
- Helped to maintain enhanced lending and collection of library materials to clients as needed
- Improved collection management through accurate cataloging, shelving and inventory management
- Higher user satisfaction through positive feedback from users regarding assistance received and the ease of access to resources
- Assisting with processing new materials like labeling and repairing damaged items
Education
Diploma - Library information studies with IT
Rongo University
Migori01.2020
Certificate - Higher secondary education
Nyanguru secondary school
Kisii01.2015
Certificate - Primary education
Kiamirega primary school
Kisii01.2010
Skills
- Time management
- Problem solving
- Technical skills
- Adaptability
- Teamwork
- Customer service
- Positive attitude
- Data entry
- Dedicated team player
- Administrative support
- Office management
- Strong problem solver
- Mail sorting and distribution
LANGUAGES
English - Advanced
Kiswahili - Advanced
Accomplishments
- Oversaw implementation of new phone system which resulted in more cost-effective service.
Timeline
Office assistant
The Diamond Trust Fund Group
01.2023 - 03.2024
Library Assistant
Kisii national library services
01.2021 - 06.2022
Diploma - Library information studies with IT
Rongo University
Certificate - Higher secondary education
Nyanguru secondary school
Certificate - Primary education
Kiamirega primary school
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