Hellen .N. Mbogo
HUMAN RESOURCE OFFICER
Mariakani, Kilifi District
Summary
Human resources professional with proven background in fostering positive workplace environments and optimizing HR processes. Expertise in talent acquisition, employee engagement, and policy implementation. Reliable team collaborator focused on achieving organizational goals and adapting to evolving business needs with strong communication and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Human Resources Officer
KALRO
09.2018 - Current
- Coordinate onboarding processes for new hires, integrating them seamlessly into the workplace environment.
- Assist managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Reduce employee turnover by addressing concerns, mediating conflicts, and providing support for staff members.
- Maintain accurate personnel records, ensuring privacy standards are met in accordance with relevant regulations.
- Enhance employee satisfaction by implementing effective HR policies and procedures.
- Negotiate favorable contracts with external vendors for services such as health insurance plans and courier services.
- Supervise job interviews and conduct exit surveys to verify compliance with HR best practices.
- Develop relationships with local colleges/universities to build a pipeline of potential candidates for internships/full-time positions.
- Organize team-building events to promote camaraderie among employees and boost morale.
- Conduct thorough performance evaluations to identify areas of improvement and provide constructive feedback to employees.
Administrative Assistant
Ombra Investments Limited
01.2017 - 08.2018
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Marketing Representative
Saladmaster
02.2016 - 12.2016
- Collaborated with cross-functional teams to create cohesive marketing strategies that aligned with company goals and objectives.
- Contributed creative ideas during brainstorming sessions that led to new product concepts or enhancements of existing productsservices.
- Determined customers' needs and provided brand awareness and recommendations to fulfill requirements.
- Strengthened outreach by coordinating events to maximize marketing initiatives.
Retail Sales Representative
Samsung Electronics
06.2015 - 01.2016
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
- Folded and arranged merchandise in attractive displays to drive sales.
- Generated brand awareness and positive product impressions to increase sales.
- Increased sales by offering advice on purchases and promoting additional products.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Leveraged social media platforms for promoting store events, driving increased foot traffic through targeted online engagement.
- Fostered a culture of teamwork among colleagues through open communication channels and collaborative problemsolving.
Education
MBA - Strategic Management
Kenyatta University
Kenya 04.2001 -
Bachelor of Science - Human Resource Management
Makerere University Business School
Uganda 04.2001 -
High School Diploma -
Makerere College School
Uganda 04.2001 -
High School Diploma -
Kangaru Girls School
Kenya 04.2001 -
Skills
HR policies and procedures
Onboarding and training
Employee relations
Records maintenance
Performance evaluation
Labor relations
HRIS systems
Payroll management
REFEREES
MR.Derek Kanui Kioko
Accountant
KPS KENYA
Kanuiderek@gmail.com
Tel: +254723446459
Ms. Everlyn Muriithi
Human Resource Manager
KALRO
Everlyn.muriithi@kalro.org
Tel: +254 725759328
Rev. Matthew Wambua
Lead Pastor
Tumaini Community Church
Matthewwambua7@gmail.com
Tel: +254 723717058
Timeline
Human Resources Officer
KALRO
09.2018 - Current
Administrative Assistant
Ombra Investments Limited
01.2017 - 08.2018
Marketing Representative
Saladmaster
02.2016 - 12.2016
Retail Sales Representative
Samsung Electronics
06.2015 - 01.2016
MBA - Strategic Management
Kenyatta University
04.2001 -
Bachelor of Science - Human Resource Management
Makerere University Business School
04.2001 -
High School Diploma -
Makerere College School
04.2001 -
High School Diploma -
Kangaru Girls School
04.2001 -
Similar Profiles
Matolo NyamaiMatolo Nyamai
Research Technologist (GIS and Remote Sensing) at KALROResearch Technologist (GIS and Remote Sensing) at KALRO
RACHEL WAMOTORACHEL WAMOTO
Creative Lead at Out Of The Vacuum MediaCreative Lead at Out Of The Vacuum Media
Julius Tyson MaghangaJulius Tyson Maghanga
Project Director at FPFK Kilifi Child Development CentreProject Director at FPFK Kilifi Child Development Centre
Samya Abdalla Salim El-busaidySamya Abdalla Salim El-busaidy
Underwriter and Cashier at Invesco Assurance Company LimitedUnderwriter and Cashier at Invesco Assurance Company Limited
SHAKEINA A. MAHEIASHAKEINA A. MAHEIA
MEDICAL SERVICE OFFICER & HUMAN RESOURCES OFFICER at UNITED STATES ARMYMEDICAL SERVICE OFFICER & HUMAN RESOURCES OFFICER at UNITED STATES ARMY