Timeline
Work History
Overview
Education
Skills
Summary
Work Preference
Work Availability
Accomplishments
RegisteredNurse
hellen nzisa

hellen nzisa

Caregiver
nairobi,kenya

Timeline

Administrative Assistant

super sleek limited
01.2021 - Current

Receptionist

super sleek
01.2019 - 12.2020

Caregiver, Special Needs

Mbagathi District Hospital
06.2015 - 07.2018

Cashier

Simbisa Brands

No Degree - Diploma in Artitecture

Kabete Technical Training Institute

Work History

Cashier

Simbisa Brands
nairobi, kenya
  • Helped customers complete purchases, locate items, and join reward programs.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Checked personal identifications during alcohol and tobacco sales.
  • Built relationships with customers to encourage repeat business.
  • Tallied cash drawer at beginning and end of each work shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Administrative Assistant

super sleek limited
nairobi, kenya
01.2021 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Created and maintained databases to track and record customer data.

Receptionist

super sleek
nairobi, kenya
01.2019 - 12.2020
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.

Caregiver, Special Needs

Mbagathi District Hospital
nairobi, kenya
06.2015 - 07.2018
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Overview

8
8
years of professional experience
1
1
Language

Education

No Degree - Diploma in Artitecture

Kabete Technical Training Institute
Nairobi

Skills

  • Spreadsheets
  • Speaking
  • Writing
  • Bookkeeping
  • Service-Orientation
  • Facebook
  • YouTube
  • Linux
  • McAfee
  • Risk Management
  • Microsoft Dynamics GP
  • Customer Relations and Communications
  • Team Bonding
  • Microsoft Outlook
  • Data Entry Documentation
  • Account Balancing
  • Customer Service
  • Meeting Minutes
  • Document Retrieval
  • Records Management Systems
  • Mail Management

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 7 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.

Work Preference

Work Type

Full TimePart TimeInternshipContract Work

Work Location

On-Site

Important To Me

Work-life balanceTeam Building / Company RetreatsFlexible work hoursPersonal development programsCareer advancementHealthcare benefits

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Held first-point-of-contact for all internal and external communications with executive-level officers.
  • Training - Responsible for training all new employees to ensure continued quality of customer service.
  • Trained 6 temporary accounting administrative staff during tax season.
hellen nzisaCaregiver