HR Systems
HELIDAH Ochieng'
Human Resource Management Officer
Kisumu,Kenya
Summary
Organized and dependable HR Professional successful at managing multiple HR Functions and Administrative priorities and tasks with a positive attitude. Five years' progressive professional experience interested in Employee engagement & Experience, Recruitment and HR Technology ready to take on added responsibilities to meet organizational, team or project goals simultaneously. Proficient in Training, Mentoring and Coaching.
Overview
5
5
years of professional experience
11
11
years of post-secondary education
1
1
Certificate
3
3
Languages
Work History
Human Resource Management Officer - HR Functions
KIRDI
Kisumu
12.2022 - Current
- Designed Frameworks for National Values & Cohesion
- Self-motivated, with a strong sense of personal responsibility & initiative
- Gained extensive knowledge in data entry, analysis and reporting.
- Strengthened communication skills through regular interactions with others.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Identified issues, analyzed information and provided solutions to problems.
- Proven ability to develop and implement creative solutions to complex problems.
- Provided professional services and support in a dynamic work environment.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Organized and detail-oriented with a strong work ethic.
- Designed objectives to track organizational growth, succession planning and competency development.
Liaison Officer
KIRDI
Kisumu
06.2020 - Current
- Spearheaded Employer visibility campaigns through workshops, seminars and social media handles.
- Helped create communication plans and strategies for stakeholders, delivering materials and documentation when needed.
- Liaised between internal departments and external partners to promote efficient communication and collaboration.
- Responded to inquiries from internal personnel and outside clients immediately, facilitating quick resolution of issues.
- Investigated escalated liaison issues and implemented appropriate tactics for swift resolution.
- Monitored and reported on progress of liaison initiatives, providing feedback to stakeholders.
- Collected and analyzed data to identify trends and opportunities for improvement.
- Created and maintained organizational database of stakeholders and contacts for use by personnel.
- Developed and implemented liaison initiatives to facilitate communication between departments and stakeholders.
- Facilitated meetings and conferences between various parties, enabling better collaboration and efficient decision-making.
- Prepared and delivered presentations and reports on liaison activities for internal and external stakeholders.
- Generated reports detailing findings and recommendations.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
HUMAN RESOURCE MANAGEMENT OFFICER II
KIRDI
Kisumu
12.2018 - 11.2022
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Distributed employee engagement surveys to identify areas of improvement.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
Biashara Centre Coordinator
KIRDI
Kisumu
06.2020 - 06.2022
- Paid attention to detail while completing assignments - Reporting
- Strengthened communication skills through regular interactions with others and created relevant partnerships
- Worked well in a team setting, providing support and guidance.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Brought onboard MSMEs for Incubation & Training from Business Ideation to Commercialization Level - Product Development .
Education
BBA - Business Administration With (IT) HR Option
Maseno University
Kenya - Kisumu 05.2013 - 12.2017
Diploma Business Administration - Business Administration With (IT)
Maseno University
Kenya - Kisumu 05.2012 - 12.2013
Certified Human Resource Professional (CHRP) - Human Resources Management
College of Human Resource Management (CHRM)
Kenya - Kisumu 01.2019 - 09.2023
Skills
Human Resources knowledge
Human Resource Management
Human Resources modeling
Recruitment / Human Resources
Scheduling
Professionals in Human Resources Association
HR Software
Proficient in Spreadsheets & Word Processing
Employee Relations
Onboarding
Interviewing
Budgeting
Research
Cross-functional communications
Active Listening
Complex problems analysis
Accomplishments
- Surpassed Appraisal & Performance Contract Goals for three consecutive years leading to a promotion to HRMO from HRMO II in December 2022.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of 64 staff members.
- Collaborated with team of 8 in the development of OSHA Policy Documents on Environmental Safety Standards and Effluent Treatment Plant Design.
- Documented and resolved Security Gaps at our Regional Center which led to an Overhaul of an incompetent Security Firm and reduced theft cases by 80%.
- Recognized for Writing Comprehensive Reports on matters Business, Operations & Human Resource.
- Built Partnerships by liaising with like-minded Stakeholders towards SME Development & Growth
- Single handedly wrote the Kisumu Small Business Development Centre Strategic Map.
Affiliations
Institute of Human Resource Management (IHRM) Member No. 011315
Software
Proficient in Spreadsheets and Word Processing
Social Media
Certification
Certified Human Resource Professional ], [CHRP] - [2019-2023]
Interests
Employee Engagement, Experience & Culture
Learning & Development
Talent Management
People Analytics
HR Technology
Cultural & Digital Transformation
Recruitment
Leadership Coaching & Mentorship
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Talent is Key , Attitude is King
Helidah Ochieng'
Volunteering Experiences
Currently offering Free Business Mentorship to three different Youth-led Small start-ups on:
- Fresh juice processing
- Pig Farming
- Black Soldier-fly Farming
Timeline
Certified Human Resource Professional ], [CHRP] - [2019-2023]
05-2023
Human Resource Management Officer - HR Functions
KIRDI
12.2022 - Current
Liaison Officer
KIRDI
06.2020 - Current
Biashara Centre Coordinator
KIRDI
06.2020 - 06.2022
Certified Human Resource Professional (CHRP) - Human Resources Management
College of Human Resource Management (CHRM)
01.2019 - 09.2023
HUMAN RESOURCE MANAGEMENT OFFICER II
KIRDI
12.2018 - 11.2022
BBA - Business Administration With (IT) HR Option
Maseno University
05.2013 - 12.2017
Diploma Business Administration - Business Administration With (IT)
Maseno University
05.2012 - 12.2013