Summary
Overview
Work History
Education
Skills
Timeline
Generic
Harun Hassan

Harun Hassan

Mombasa

Summary

Dynamic Activity Leader with a proven track record at Neptune Beach Resort, excelling in event coordination and guest engagement. Adept at problem-solving and ensuring safety compliance, I foster memorable experiences through innovative programming and high-energy participation. Committed to teamwork and adaptability, I consistently elevate guest satisfaction in diverse settings.

Overview

8
8
years of professional experience
2022
2022
years of post-secondary education

Work History

Activity Leader

Neptune Beach Resort
Mombasa
03.2023 - Current
  • Hosts tables in the restaurants on most evenings with special care given to those guests dining with children and guests traveling solo
  • Attends onboard receptions and other social events as scheduled by the Activates & Aquatics Manager
    Completes arrival and departure duties in cooperation with the Guest Services Manager and Shore Collection Manager
  • Provides daily briefing to all guests regarding activities onboard
  • Proactively responds to issues or potential problems quickly and efficiently. Communicates any challenges, complaints or service difficulties to the Activates & Aquatics Manager
  • Assists in the delivery of aquatics programming in The Marina as required
  • Ensured adherence to safety guidelines during all activities and events.

Entertainment Host

Sarova Whitesands Hotel
Mombasa
02.2018 - 11.2021

  • Organized and hosted daily activities, games, and social events for guests
  • Encouraged guest participation and maintained high energy levels
  • Assisted with setup and breakdown of events and recreational equipment
  • Ensured guest safety and followed company procedures
  • Supported entertainment team during special events and theme nights
  • Provided friendly and professional customer service at all times

Education

Computer Information Systems

Technical University of Kenya
Mombasa, Kenya
02.2022 - 10.2022

Abrar High School
Eldoret , Kenya

Skills

  • activity programming
  • event coordination
  • guest engagement
  • safety compliance
  • team collaboration
  • problem solving
  • adaptability skills

Timeline

Activity Leader

Neptune Beach Resort
03.2023 - Current

Computer Information Systems

Technical University of Kenya
02.2022 - 10.2022

Entertainment Host

Sarova Whitesands Hotel
02.2018 - 11.2021

Abrar High School
Harun Hassan