HARRIET KIZITO
Kiambu, Kiambu District,13
Summary
Proven leader in sales management, adept at territory sales management and quality control, significantly enhanced customer satisfaction at Strut D Elegance. Skilled in fostering team collaboration and driving new business ventures, consistently exceeding sales targets. Excels in proposal development and maintaining high-quality standards, showcasing a blend of strategic vision and interpersonal skills.
Overview
16
16
years of professional experience
Work History
Sales Manager
BONK LTD
05.2015 - Current
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Attended industry events and conventions to explain sales opportunities.
- In charge of Quality control to maintain our high quality standards.
- Handled orders to meet our stocking needs
Sales Supervisor
Ideas Ltd
01.2013 - 03.2015
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Sourcing for new clients.
- Educating potential Clients the companies services.
Store Manager
Strut D Elegance
04.2010 - 01.2012
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Completed point of sale opening and closing procedures.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Salesperson
Consumer Credit FSI
03.2008 - 01.2010
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Increased sales and customer satisfaction through personalized servicing.
- Provided product benefits and advantages and discussed pricing with interested parties.
- Worked to build relationships with customers and built potential for additional sales.
Education
Diploma - Sales And Marketing Education
The East Africa Institute of Certified Studies
Nairobi, Nairobi Province, Kenya09.2017
Skills
- Quality Control
- Proposal Development
- New Business Ventures
- Territory sales management
Timeline
Sales Manager
BONK LTD
05.2015 - Current
Sales Supervisor
Ideas Ltd
01.2013 - 03.2015
Store Manager
Strut D Elegance
04.2010 - 01.2012
Salesperson
Consumer Credit FSI
03.2008 - 01.2010
Diploma - Sales And Marketing Education
The East Africa Institute of Certified Studies
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