Summary
Overview
Work History
Education
Skills
travelling
Timeline
Generic
Hajira Bakari

Hajira Bakari

Nairobi, Nairobi Province

Summary

In my role as a First aider, I consistently demonstrated hospitality through calm, compassionate care during emergencies. I provided immediate support with a reassuring presence, ensuring that individuals felt safe and respected regardless of the situation. By maintaining clear and empathetic communication with casualties and bystanders, I helped ease fear and anxiety thus creating a more supportive and humane experience during critical moments.

As a probation officer, (Internship) I engaged with different people in a gentle way to build trustful and non-judgemental relationships to efficiently offer guidance with empathy. I consistently created a supportive environment where individuals felt seen, heard and valued. By connecting clients with appropriate services and advocating their needs, I helped foster a sense of belonging and dignity, not forgetting the need to pay more attention to marginalized communities.

Overview

7
7
years of professional experience
2
2
Languages

Work History

First Aider

St. John Ambulance, Nairobi
02.2019 - Current
  • Provided compassionate care and emotional support to individuals in distress, ensuring comfort and safety in emergency situations.
  • Assisted casualty with patience and empathy, maintaining a calm and welcoming presence.
  • Delivered clear and reassuring communication to individuals and families during high-stress situations.
  • Demonstrated cultural sensitivity and respect when assisting people from diverse backgrounds.
  • Ensured a clean, safe, and comfortable environment for individuals receiving care.
  • Offered guidance and reassurance to bystanders and colleagues, fostering a sense of trust and safety.

Probation Officer

Nakuru County Probation
09.2024 - 12.2024
  • Provided personalized support and guidance to diverse clients to ensure their comfort, safety, and dignity.
  • Delivered exceptional client service by actively listening to the needs, and addressing concerns with empathy and professionalism.
  • Coordinated with community services and resources to meet clients' unique needs.
  • Trained in conflict resolution and de-escalation to maintain a safe and hospitable environment.
  • Demonstrated strong cultural sensitivity and adaptability when working with individuals from complex backgrounds.
  • Handled sensitive situations calmly, ensuring a respectful and supportive environment.

Education

Criminology And Criminal Justice - Criminology

KCAU University
Nairobi, Nairobi Province, Kenya
04.2001 -

Skills

Wound dressing

Vital signs monitoring

Burn treatment

Choking relief

Active listening

Problem solving

Fluent English (both verbal and non-verbal)

Honesty and integrity

Positive attitude

Flexible

adaptive

travelling

Travelling has enabled me to gain exposure to diverse cultures and helps me to be open minded and respectful toward others. Through various interactions, I have also learnt to adapt and adjust my behavior to make others feel comfortable and understood. Travelling also encourages a mindset of kindness, patience and genuine interest in others' comfort. 

Travelling also teaches me to be a thoughtful guest by helping me understand that small gestures can make a big difference in making my host feel comfortable and at ease. These experiences have helped me gain emotional maturity and cultural sensitivity.

After a couple travels, it came to my attention that travelling has been an important part of my mental well-being. Exploring new places and cultures allows me to slow down and balance my mindset thus helping me make choices in a peaceful state.

Timeline

Probation Officer

Nakuru County Probation
09.2024 - 12.2024

First Aider

St. John Ambulance, Nairobi
02.2019 - Current

Criminology And Criminal Justice - Criminology

KCAU University
04.2001 -
Hajira Bakari