Grace Wambui Kariuki
Nairobi
Summary
Organized and detail-oriented administration and communications professional with 2+ years experience providing effective and timely support to leaders and teams. Demonstrates consistent positive attitude and commitment to provide high quality work. Highly adaptable, skilled at working independently and collaboratively with other team members.
Overview
7
7
years of professional experience
Work History
Hospitality and Audio Visual Assistant
Ellel Ministries Glyndley Manor
10.2020 - 09.2022
- Monitored and ordered supplies and materials to keep the office well stocked.
- Assisted in the planning and execution of events, ensuring a memorable experience for attendees.
- Identified and resolved customer complaints concerning food and lodging and utilized strong communication skills to effectively resolve guest issues while maintaining professionalism.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Improved project workflow by assisting with file organization and media management tasks.
- Contributed to successful event planning through logistical coordination of AV resources and personnel.
- Assisted in setting up AV equipment for events, ensuring seamless presentations and performances.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased efficiency by implementing new processes and providing administrative support to management.
- Volunteered to help with special projects of varying degrees of complexity.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Applied effective time management techniques to meet tight deadlines.
- Received positive feedback from supervisors regarding attention to detail and dedication to high-quality workmanship.
Administration Intern
Gig Dynamics Limited
02.2019 - 04.2019
- Increased customer satisfaction by promptly responding to inquiries and resolving issues in a courteous manner.
- Created the first company brochure as well as catalogues for the company equipment.
- Collaborated with colleagues on special projects, contributing ideas and strategies for successful implementation.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Demonstrated strong multitasking abilities while handling multiple responsibilities simultaneously without compromising on quality or accuracy.
Content Creator Intern
SocialMeds Digital Limited
07.2018 - 08.2018
- Monitored social media activity.
- Created audits and audit summaries.
- Recorded analytics from social media.
- Attended media briefings and posting content related to the media briefing.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Coordinated with marketing and design teams to illustrate articles.
- Researched and wrote news stories, articles and reviews for online publications.
- Edited and proofread drafts of articles and other documents.
- Wrote monthly reports for the social media performance.
Vice Secretary
Daystar University
01.2017 - 01.2018
- Assisted the Secretary in executive meetings by taking minutes in the executive committee meetings.
- Ensured the records of the meetings and events are updated and maintained.
- Represent the Chairperson in his/her absence and in the absence of the Vice-Chairperson and Secretary.
- Came up with program schedules for the Christian Fellowship meetings i.e chapels and subcommittee meetings.
- Enhanced communication flow between departments through regular meetings and progress reports.
Music Group Team Leader
Daystar University
01.2016 - 01.2017
- Organized meetings and delegate duties to my fellow committee members.
- Organized and executed school events that pertained the Music Group.
- Represented the team in Executive Meetings.
- Held weekly team meetings to inform team members on any news and updates.
Education
Dale Carnegie Course - Skills For Success -
Dale Carnegie
Nairobi, Kenya03.2024
Bachelor of Arts - Communication, Advertising
Daystar University
Athi River, Machakos District, Kenya12.2018
High School Diploma -
Mutira Girls’ High School
Kerugoya, Kirinyaga District, Kenya11.2013
Skills
- Administrative Support
- Adaptability and Flexibility
- Clear Communication
- Critical thinking and Creativity
- Event Planning and Coordination
- Leadership and Teamwork
- Initiative and Proactive
- Organization and Time Management
- Reliable and Dependable
References
Ms. Irma Steel
Deputy Director – Ellel Ministries Glyndley Manor
Telephone: +44 (0) 1323 440 440
robert.steel@ellel.org
Mr. Julius Kibugi
MD – Managing Director, Gig Dynamics
Telephone: +254 723 273 947
kibugi@gigdynamics.co.ke
Mr. Sam Kung’u
CEO – Chief Executive Officer, Socialmeds Digital Limited
Telephone: +254 710 241 472
sam@socialmedsdigital.com
Hobbies
Music - listening to music and singing is something I do every single day - it also helps me expand my musical knowledge and hone my singing skills.
Reading - I love to read different kinds of books because it helps me get new and different perspectives on different issues as well as expand my knowledge and vocabulary.
Writing - I love writing what I have learnt from reading aforementioned books as well as journaling as it helps me to remember what I have learned and experienced.
Timeline
Hospitality and Audio Visual Assistant
Ellel Ministries Glyndley Manor
10.2020 - 09.2022
Administration Intern
Gig Dynamics Limited
02.2019 - 04.2019
Content Creator Intern
SocialMeds Digital Limited
07.2018 - 08.2018
Vice Secretary
Daystar University
01.2017 - 01.2018
Music Group Team Leader
Daystar University
01.2016 - 01.2017
Dale Carnegie Course - Skills For Success -
Dale Carnegie
Bachelor of Arts - Communication, Advertising
Daystar University
High School Diploma -
Mutira Girls’ High School
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