RESEARCH
Grace Nyokabi
Nairobi,30
Summary
Results-driven advertising leader with 19+ years at top agencies like McCann and Ogilvy. Proven ability to cultivate client relationships and deliver projects on time and within budget. Expertise in data analysis, vendor management, and the entire purchase-to-pay process. Fosters a team environment that prioritizes critical thinking and ethical practices.
Overview
24
24
years of professional experience
Work History
Production & Traffic Manager
WPP Scangroup PLC
03.2018 - Current
- Developed and managed document tracking procedures and data gathering processes.
- Streamlined communication channels between sales, production, and logistics teams for improved scheduling accuracy.
- Support the business with pitching and tendering process
- On board vendors base and ensure best practise
- Sourcing, negotiation, contract management of vendors
- Supplier relationship management.
- Evaluated vendor performance and initiated corrective action when necessary.
- Communicate with vendors, clients, customers, team members, and managers to align goals
- Recommend new processes or systems for improvement; implement new ideas and strategies
- Supply chain management.
- Directed over 100 projects monthly from initiation through closure
- Conducted training sessions for new team members on company policies, procedures, and systems related to traffic management operations
- Evaluated vendor performance and initiated corrective action when necessary
- Developed and managed document tracking procedures and data gathering processes
Traffic & Production Coordinator
WPP Scangroup PLC
Nairobi
11.2010 - 03.2018
- Source costs and prepare budgets; calculate all in-house and 3rd party production charges, Obtain and maintain best possible delivery dates for all agency projects, Issue Purchase Orders for all 3rd party related expense, Obtain sequential sign-off on all proofs moving in and out of the agency, Coordinate deliver for production materials as instructed by account service team, Review vendor invoices, including Delivery Notes, and resolves billing discrepancies and approve supplier payments, Update and recommend Innovations, Ensure quality control, Maintain documentation and updates for each job/Job card as per cost Estimate and client PO, coordinate and motivate the team.
- Supported continuous improvement initiatives by identifying areas for process optimization
Consultant
Ogilvy Public Relations ( K) Ltd
07.2010 - 09.2010
- Handling fund raising, Logistics & Coordination of various activities before, during and after the congress.
Channel Manager – Creative & Ideation
Boston Media Group
11.2009 - 06.2010
- Leading creative sessions for project kick-offs , Managing multiple projects from concept through completion coordinating with creative team ,client service team, strategy team, and copywriters during pitch and proposals, Overseeing quality control over concepts and projects.
- Developed and executed strategic plans for channel sales growth and expansion into new markets
- Managed key accounts to ensure customer satisfaction, retention, and ongoing business development opportunities
- Established profitable pricing strategies tailored to unique needs within different channels or market segments
- Increased revenue with effective partner recruitment, training, and management
- Identified gaps in product offerings or support structures within channels, implementing solutions that addressed these issues headon
- Developed solutions with partners to aid in winning new business
- Organized promotional events and interacted with community to increase sales volume
- Built relationships with customers and community to establish long-term business growth
- Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems
Head of Department [Traffic/Production]
Ovidian Advertising & Design Ltd
03.2006 - 04.2008
- Planning workflow, scheduling projects, supporting sales teams, assisting in hiring and training of personnel, responding to special requests from clients, following up ongoing covenant compliance, preparing memos and letters among other roles.
Client Service Executive
Ovidian Advertising & Design Ltd
10.2004 - 02.2006
- Reconciling data relating to clients’ accounts, facilitating information flow to internal departments and outside offices, assisting in preparation of sales proposals and special projects, providing financial and account information to the management and providing weekly, monthly and quarterly reports to clients among other roles.
Operations & Admin. Executive
Insight Digital Graphics EPZ Ltd
07.2001 - 09.2004
- Reporting to the general manager, my duties included scheduling, tracking and facilitating the delivery of products, accompanying sales team, purchasing and planning the use of the raw materials, coordinating exports and imports, preparing exports documents, overseeing quality control, maintaining staff files and preparing reports among other roles.
- Conducted regular meetings with team to discuss issues, concerns and updates
- Developed innovative solutions to complex problems, resulting in improved organizational performance
- Established and implemented departmental policies, goals and objectives
- Managed cross-functional teams for successful project completion within budgetary constraints and deadlines
- Organized due diligence in preparation for sale of business unit
- Managed purchasing, sales, marketing and customer account operations efficiently
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
Traffic/Production Assistant
McCann Erickson
10.2000 - 06.2001
- Plan daily workflow
- Receive client briefs from customer service
- Brief the creative department
- Plan workflow for the projects
- Keep track of timelines for the projects
- Sent reports to the various client service representatives.
- Supported production needs by performing routine tasks using standard procedures and equipment
- Developed positive relationships with vendors and suppliers, optimizing collaboration and quality of materials received
- Created and updated records and files to maintain document compliance
- Demonstrated adaptability in handling various production roles as needed, enhancing versatility within the team
- Reviewed activities for production team to complete tasks on time
- Maintained schedules, managed deadlines, and interfaced with teammates to support production activities
Education
GED -
Maharishi School of Management
High School Diploma -
Ngiriambu High School
Accomplishments
- Documented and resolved vendor on boarding which Identified and addressed weaknesses in vendor onboarding
- Supervised team of 8 staff members.
- Proactively identifying opportunities for automation and implementing solutions to streamline processes.
Skills
- Project Coordination
- Month-End Billing
- Active Listening
- Customer Satisfaction
- Cost Estimation
- Project Oversight
- Deadline Coordination
- Critical Thinking
- Department Development
- Staff Development
Work Preference
Work Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceHealthcare benefitsPaid time off4-day work weekTeam Building / Company RetreatsFlexible work hoursWork from home optionPersonal development programsQuote
With all you are getting get understanding.
Interests
ORGANISING
DATA
Timeline
Production & Traffic Manager
WPP Scangroup PLC
03.2018 - Current
Traffic & Production Coordinator
WPP Scangroup PLC
11.2010 - 03.2018
Consultant
Ogilvy Public Relations ( K) Ltd
07.2010 - 09.2010
Channel Manager – Creative & Ideation
Boston Media Group
11.2009 - 06.2010
Head of Department [Traffic/Production]
Ovidian Advertising & Design Ltd
03.2006 - 04.2008
Client Service Executive
Ovidian Advertising & Design Ltd
10.2004 - 02.2006
Operations & Admin. Executive
Insight Digital Graphics EPZ Ltd
07.2001 - 09.2004
Traffic/Production Assistant
McCann Erickson
10.2000 - 06.2001
GED -
Maharishi School of Management
High School Diploma -
Ngiriambu High School
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