GRACE NJAU
SENIOR EXECUTIVE ASSISTANT
Nairobi
Summary
Trusted Senior Executive Assistant and executive partner with 5+ years of experience supporting CEOs, founders, and senior leaders in fast-paced, remote, and hybrid environments. Expert in protecting executive time, streamlining operations, and driving execution across competing priorities. Proven success in complex calendar management, global travel coordination, executive communications, leadership reporting, and cross-functional initiatives. Recognized for discretion, precision, and proactive problem-solving, enabling executives to focus on high-impact strategic work.
Overview
7
7
years of professional experience
3
3
Certificates
Work History
EXECUTIVE ASSISTANT
FullCraft Ltd.
02.2020 - 04.2025
- Served as primary executive support partner to senior leadership, managing complex calendars with 80+ monthly meetings while protecting focus time and resolving priority conflicts.
- Prepared executive briefs, meeting agendas, and post-meeting summaries to support informed leadership decision-making.
- Coordinated leadership and board-level meetings, including scheduling, materials preparation, and follow-up actions.
- Managed domestic and international executive travel and end-to-end logistics, reducing planning time by 40% through standardized processes.
- Tracked executive priorities, deliverables, and KPIs across multiple initiatives to ensure timely execution and accountability.
- Managed executive expenses, invoices, and reimbursements with 100% accuracy and audit-ready documentation.
- Designed and maintained structured digital filing and records systems, improving document retrieval efficiency by 50%.
- Coordinated vendors and external partners to support operational and project needs.
- Trained and supported junior administrative staff, reducing onboarding time by 30% and increasing team productivity.
REMOTE EXECUTIVE OPERATIONS & MEDIA SUPPORT
Heartcast Media & Podfather Media
03.2018 - 09.2024
- Delivered remote executive and operational support across multiple time zones for U.S.-based leadership teams.
- Managed high-volume administrative and content workflows under tight executive deadlines.
- Transcribed 200+ executive podcast episodes with 98% accuracy while maintaining strict confidentiality.
- Produced SEO-optimized executive show notes and summaries to increase audience reach and engagement.
- Completed 500+ executive support projects with consistent 5-star client ratings.
- Maintained long-term stakeholder relationships through proactive communication and reliable delivery.
- (USA)
Education
Diploma - Human Resources
Kenya Institute of Management
Certificate - Management
Kenya Institute of Management
Certificate - Computer Literacy & Digital Multimedia
ACWICT
Certificate - Virtual Assistance
ALX Africa
Skills
C-Suite & CEO Executive Support
Executive Calendar & Inbox Management
Board & Leadership Meeting Coordination
Executive Briefing & Presentation Support
Global Travel & Logistics Management
Executive Communications & Correspondence
Priority, Project & KPI Tracking
Vendor & Stakeholder Coordination
Confidential Information Handling
Process Improvement & Workflow Optimization
Cross-Functional Team Support
Expense & Budget Tracking
Google Workspace
Accomplishments
- Reduced executive scheduling conflicts by 40% through redesigned calendar management systems.
- Improved administrative and reporting efficiency through structured workflows and documentation standards.
- Strengthened leadership meeting readiness through executive briefing and agenda preparation.
- Maintained high executive and client satisfaction across long-term global remote engagements.
Timeline
EXECUTIVE ASSISTANT
FullCraft Ltd.
02.2020 - 04.2025
REMOTE EXECUTIVE OPERATIONS & MEDIA SUPPORT
Heartcast Media & Podfather Media
03.2018 - 09.2024
Certificate - Management
Kenya Institute of Management
Certificate - Computer Literacy & Digital Multimedia
ACWICT
Certificate - Virtual Assistance
ALX Africa
Diploma - Human Resources
Kenya Institute of Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Personal Information
Availability: Available for full-time, contract, and remote executive support roles, Extensive experience supporting international executives and distributed teams
Additional Information
Available for full-time, contract, and remote executive support roles, Extensive experience supporting international executives and distributed teams, References available upon request
Personal Information
Availability: Available for full-time, contract, and remote executive support roles, Extensive experience supporting international executives and distributed teams