GRACE MUTHONI MWANIKI
Nairobi ,Kenya
Summary
Dedicated professional with a proven track record of supporting program operations and facilitating smooth workflow. Skilled in administrative tasks, scheduling, and database management. Detail-oriented, organized, and adept at multitasking in fast-paced environments to ensure program success.
Overview
4
4
years of professional experience
Work History
Finance Intern-PSIP (Cohort 6)
Youth Enterprise Development Fund
Embu
01.2024 - 01.2025
- Carried market outreach, promotion and group formation
- Analyzed and verified applicant’s financial information
- Provided customer support and assistance in issue trouble shooting and resolution
- Received and documented loan applications
- Entered primary data in loan management system and routine credit work
- Drafted and handled correspondents like demand letters, decline letters, security acknowledgement and others
- Sorted and dispatched mails and other correspondence documents
- Verified securities provided for loan applications
- Verified data in loan applications and documents for individuals to ensure its accurate
- Prepared weekly, monthly, quarterly and annual reports
Receptionist
Liberty Maternity and Nursing Home
Embu
06.2022 - 12.2022
- Answered phone calls, emails, and in-person inquiries
- Communicated with patients to set up and schedule optimal appointment times
- Gathered and tracked medical information from patients
- Organized and input data into electronic health records accurately
- Processed payments and updated accounts to reflect balance changes.
- Assisted in maintaining office and kitchen supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies..
- Inquired and processed patients’ health insurance
- Supported office with administrative and secretarial tasks
- Communicated with internal office team and providers to ensure patients are helped and everyday tasks are accomplished
Marketing Executive
Winas Sacco Limited
Embu
06.2021 - 12.2021
- Recruitment of new members
- Collaborated with the sales team to align marketing strategies with business goals.
- Supported marketing manager in delivering agreed activities
- Conducted market research to identify trends and consumer preferences.
- Analyzed customer feedback to improve marketing strategies and messaging.
- Managed relationships with external vendors, agencies and suppliers to ensure effective delivery of services.
- Produced weekly reports on key performance indicators related to marketing initiatives.
- Developed and executed comprehensive marketing plans to increase brand awareness and generate leads.
Education
Bachelor of Commerce - Finance and Banking Option
Chuka University
ChukaK.C.S.E -
St. Mary's Girls High School Igoji
MeruSkills
- Effective Communication
- Analytical skills
- Microsoft office
- Project Support
- Critical thinking and problem solving
- Data entry
- Customer support
- Team collaboration
- Time management
- Organizational skills
Short Courses And Training
- PROJECT MANAGEMENT ESSENTIALS CERTIFICATE, Disasterready.org, 06/01/25
- CPA FOUNDATION LEVEL, PART 1 & 2, ongoing
- ALX AICE - AI CAREER ESSENTIALS, 05/01/24 - 07/01/24
- TAIFA TEULE LEADERSHIP EXPERIENCE COHORT XVI, 02/01/23 - 04/01/23
- TAIFA TEULE LEADERSHIP EXPERIENCE COHORT XVII, 05/01/23 - 08/01/23
Languages
English
Proficient
C2
Swahili
Proficient
C2
Timeline
Finance Intern-PSIP (Cohort 6)
Youth Enterprise Development Fund
01.2024 - 01.2025
Receptionist
Liberty Maternity and Nursing Home
06.2022 - 12.2022
Marketing Executive
Winas Sacco Limited
06.2021 - 12.2021
Bachelor of Commerce - Finance and Banking Option
Chuka University
K.C.S.E -
St. Mary's Girls High School Igoji