Grace Muriuki
Nairobi
Summary
Accomplished Human Resources Consultant with 3 years of hands-on HR management experience and broad knowledge of HR metrics for benchmarking, measuring, analyzing and articulating value and ROI of HR initiatives, practices and policies. Guides, trains, and supports clients in areas of strategic human capital management, employment law compliance, employee relations, organizational development, workers' compensation administration and overall development of best practices in human resources. Demonstrates strong business acumen and possesses entrepreneurial spirit with genuine desire to proactively and consistently deliver results for clients and internal teams.
Overview
18
18
years of professional experience
4
4
Certifications
Work History
Human Resources Consultant
HRD Ingenuity Ltd
9 2022 - Current
- Lead and moderate successful strategy sessions for international clients, focusing on navigating leadership change, fostering collaboration, and ensuring a smooth transition for the team
- Orchestrates and executes team-building projects for diverse clients nationwide, leveraging training expertise to enhance collaboration, communication, and overall team dynamics
- Builds and maintains strong relationships with clients to understand their HR needs and provides effective consultancy services
- Fosters client relationships, enhancing overall satisfaction and trust
- Provides expert HR advice to clients on matters such as employee relations, performance management, and legal compliance
- Offers insightful guidance, ensuring compliance, and fostering positive employee relations
- Designs and delivers training programs to enhance the skills and capabilities of client employees, addressing specific organizational needs
- Contributes to the professional development of employees, aligning training with organizational goals
- Oversees the administration of employee benefits, ensuring compliance with relevant regulations and meeting the specific needs of client organizations
- Ensures seamless benefits administration, enhancing the overall employee experience
- Crafts and presents compelling business proposals to diverse clients, showcasing strategic HR solutions tailored to their unique needs
- Plays a key role in securing new business partnerships through effective communication and proposal development
- Efficiently manages administration responsibilities, including the seamless renewal of business licenses and the proactive fulfillment of office needs such as office supplies
- Ensures a smooth and compliant operational environment, contributing to enhanced office functionality
Human Resource Assistant
Webmasters Ltd
05.2016 - 08.2020
- Supported Recruitment Processes: Assisted in the coordination and execution of recruitment processes, including candidate sourcing, screening, and scheduling interviews
- Maintained Employee Records: Managed and maintained accurate and up-to-date employee records, ensuring compliance with HR policies and regulations
- Administered Onboarding Procedures: Facilitated the onboarding process for new hires, conducting orientation sessions, and ensuring a smooth integration into the organization
- Assisted in Benefits Administration: Provided support in the administration of employee benefits, including enrollment processes, answering queries, and collaborating with benefit providers
- Managed HR Documentation: Organized and managed various HR documents, such as contracts, policies, and procedures, ensuring accessibility and compliance
- Facilitated Employee Training: Supported the design and delivery of employee training programs, contributing to the development of skills and competencies
- Handled Employee Relations Matters: Assisted in managing employee relations matters, including conflict resolution, disciplinary actions, and addressing employee queries.
Business Developer
Sensory Marketing Ltd
08.2015 - 08.2016
- Identified New Business Opportunities: Proactively identified and pursued new business opportunities through market research, networking, and lead generation
- Negotiated and Closed Business Deals: Successfully negotiated and closed business deals, ensuring mutually beneficial agreements with clients and partners
- Maximized Revenue for the Company: Worked collaboratively with the marketing team to identify and leverage sales opportunities, maximizing revenue for the marketing firm
- Developed and Maintained Client Relationships: Cultivated strong relationships with clients, understanding their marketing needs, and providing tailored solutions to enhance client satisfaction
- Coordinated internal and external client debriefs, ensuring effective communication and alignment of services with client expectations
- Contributed to Proposal Development: Played a key role in planning approaches and pitches, working with the team to develop compelling proposals that addressed client needs and objectives
- Tracked and Recorded Business Activity: Maintained detailed records of business activity and accounts, tracking progress and contributing to the achievement of sales targets.
Bank Teller
Eco Bank Ltd
07.2012 - 06.2015
- Processed Financial Transactions: As a Bank Teller at Eco Bank Ltd, efficiently processed a myriad of financial transactions, ensuring accuracy and compliance with established protocols
- Delivered Exceptional Customer Service: Focused on delivering exceptional customer service, engaged with clients courteously and effectively, addressing their inquiries and concerns
- Ensured Compliance and Security: Played a crucial part in ensuring compliance with internal controls and established policies and procedures
- Maintained a high level of vigilance to guarantee the security and safety of both bank and client assets.
Administrative Assistant
Brazafric Enterprises Ltd
08.2011 - 06.2012
- Managed Administrative Operations: Played a central role in managing diverse administrative operations
- Provided efficient office support
- Contributed to Administrative Policy Development: Actively contributed to the development and enhancement of administrative policies within the organization.
Marketing and Communication Intern
National Hospital Insurance Fund (NHIF)
02.2006 - 08.2006
- Contributed to Marketing Initiatives: Actively contributed to various marketing initiatives
- Facilitated Marketing Committee Activities: Facilitated marketing committee meetings and participated in discussions
- Assisted in Training and Development: Gained insights into training and development activities.
Education
Professional Certification (CHRP- K) - Human Resources Management
College of Human Resource Management (CHRM)
Nairobi, Nairobi Province, Kenya 01.2021 - 1 2023
MBA (Strategic Management) - undefined
Daystar University
01.2013 - 1 2015
B.Com (Marketing Option) - undefined
University of Eastern African Baraton University
01.2008 - 1 2011
Skills
Human Resource Management & Administration Management
Certification
Excellence service award- Ecobank
Affiliations
Institute of Human Resource Management (IHRM)
References
Shall provide upon request
Timeline
Professional Certification (CHRP- K) - Human Resources Management
College of Human Resource Management (CHRM)
01.2021 - 1 2023
Human Resource Assistant
Webmasters Ltd
05.2016 - 08.2020
Business Developer
Sensory Marketing Ltd
08.2015 - 08.2016
MBA (Strategic Management) - undefined
Daystar University
01.2013 - 1 2015
Bank Teller
Eco Bank Ltd
07.2012 - 06.2015
Administrative Assistant
Brazafric Enterprises Ltd
08.2011 - 06.2012
B.Com (Marketing Option) - undefined
University of Eastern African Baraton University
01.2008 - 1 2011
Marketing and Communication Intern
National Hospital Insurance Fund (NHIF)
02.2006 - 08.2006
Human Resources Consultant
HRD Ingenuity Ltd
9 2022 - Current
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