GLORIA KOMEN
Virtual Assistant
Nairobi
Summary
Detail oriented and organized with strong communication and multitasking skills, ready to excel in remote support role. Well-versed in administrative tasks and proficient in digital tools like Microsoft Office and Email management. Committed to enhancing productivity and ensuring smooth daily operations.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
Work History
Virtual Assistant
Cloud Factory
01.2023 - Current
- Attended to client concerns and complaints received through email and ensured precise data entry in the appropriate spreadsheets.
- Retrieved confidential information using internal systems to provide thorough case details.
- Maintained several spreadsheets for precise tracking and record-keeping while processing and documenting client data.
- Regularly checked client's inbox to identify and escalate emails that required urgent attention.
- Ensured precise and timely communication to client emails through drafting professional responses.
- Maintained high data privacy and confidentiality when handling sensitive client data.
- Ensured emails were well categorized and labeled to ensure efficient workflow and communication.
Trainee Advocate
Waithira Kamiti & Co. Advocates
01.2024 - 01.2025
- Drafted and filed a wide range of legal documents including but not limited to pleadings, Contracts, Affidavits, Submissions, and compliance documents across Civil, Criminal, Conveyancing and Commercial matters.
- Conducted in-depth legal research on case law, statutes, and procedural rules using the Electronic Kenya Law Reports Platform to support litigation strategy, legal opinions and case documents.
- Prepared case briefs and assisted in the development of arguments for trial, appeal, and interlocutory applications.
- Formulated Examination and Cross-Examination questions in preparation for Court Hearings.
- Attended Court proceedings, Mentions, and Hearings before Courts of various ranks and tribunals and managed case files.
- Conducted client consultations and provided preliminary advice under supervision.
- Took client instructions, analyzed facts of the case in detail and evaluated the cause of actions.
- Participated in alternative dispute resolution processes, including Negotiation and Arbitration sessions.
- Drafted legal documents and participated in Arbitration hearings.
- Conducted due diligence in conveyancing transactions, including site visits and inspections.
- Followed up on matters in the respective Court registries and institutions.
- Maintained strict confidentiality and upheld professional ethics in handling sensitive client information and case materials.
- Liaised with court registries, government offices, and other institutions to ensure timely filing and follow-up of legal documents.
- Prepared and filed documents for a Criminal Review Application before the High Court, ensuring compliance with procedural requirements.
Judicial Assistant
Milimani Law Courts
01.2021 - 12.2021
- Supported the Senior Magistrate with drafting court documents such as rulings and judgments.
- Conducted in depth legal research and case analysis leveraging the Electronic Kenya Law Reports platform.
- Managed and organized the Senior Magistrate's legal paperwork, including case files, evidence records, and other legal documents.
- Proofread and made edits where necessary to court documents, board meeting rules, and official decisions to ensure accuracy and compliance.
Education
Bachelor of Law - LLB
Africa Nazarene University
02.2018 - 07.2022
Virtual Assistant Training Program - Virtual Assistant
Africa Leadership X (ALX)
09.2022 - 11.2022
Post-Graduate Diploma - Advocates Training Program
Kenya School of Law
02.2023 - 11.2024
Skills
Customer service
Microsoft office
Data entry
Attention to detail
Email Management
Calendar Management
Data Analysis
Legal Competencies
- Civil litigation
- Conveyancing
- Family Law
- Employment Law
Software Competencies
- Microsoft Office suite
- Google suite
Timeline
Trainee Advocate
Waithira Kamiti & Co. Advocates
01.2024 - 01.2025
Post-Graduate Diploma - Advocates Training Program
Kenya School of Law
02.2023 - 11.2024
Virtual Assistant
Cloud Factory
01.2023 - Current
Virtual Assistant Training Program - Virtual Assistant
Africa Leadership X (ALX)
09.2022 - 11.2022
Judicial Assistant
Milimani Law Courts
01.2021 - 12.2021
Bachelor of Law - LLB
Africa Nazarene University
02.2018 - 07.2022
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