Gladys N. Muturi
Human Resource Practioner
Nairobi
Summary
Experienced Assistant Director with a strong track record in strategic planning, budget management, and team leadership. Skilled in streamlining operations and bringing projects to completion on time and within budget. Proven ability to make positive impacts on organizational efficiency and effectiveness. high-performance teams and organizational improvement though culture change driven activities.
Overview
21
21
years of professional experience
Work History
Assistant Director HR – Recruitment & Appointments
The Kenya Judiciary
07.2024 - Current
- Updated and customized job descriptions in accordance with departmental specifications.
- Craft recruiting adverts for media use
- Coordinated with communication team to promote job vacancies on internal channels, company website and social media
- Conducted preliminary screenings of job applications based on established criteria.
- Organized and compiled interview documents for panel members
- Managed the distribution of tests to potential employees.
- Screened and presented pools of qualified applicants to recruitment team/management.
- Coordinated interview logistics by sending invites and informing shortlisted candidates about their interview criteria.
- Sent emails offering jobs and responding to questions regarding compensation and benefits from eligible applicants.
- Managed successful onboarding for over 90% of new staff within one month of their start date.
- Conducted certificate verification process to validate authenticity of documents.
- Updated payroll and HRM records with new employee details.
- Facilitated the completion of necessary paperwork for newly onboarded employees, such as contracts and non-disclosure agreements.
- Established a smoother onboarding experience for new employees by efficiently linking them with their appropriate supervisors
- Issued organization manuals and guidelines as necessary
- Provided support to newly hired employees on inquiries related to their contracts and payroll procedures.
- Facilitated at least 90% of confirmations in the appointment of new staff within three months, upon successful completion of the six-month probationary period.
- Generated quarterly and annual appointments reports.
- Analyzed data to identify trends related to Gender, Disability, equality, and Inclusion in all Directorate quarter reports.
- Addressed audit report queries promptly within one month of receiving them.
- Managed and reported progress on the implementation of audit recommendations.
- Monitored key HR metrics such as time-to-fill, time-to-hire, and source of hire.
- Collaborating with department heads to pinpoint future hiring needs.
- Oversaw Unit staff performance management.
- Maintained accurate records of onboarding activities to ensure compliance with regulations and organization policies.
Assistant Director HR – Training
The Kenya Judiciary
08.2021 - 06.2024
- Led the enhancement of training programs through collaboration with stakeholders.
- Worked within budgetary constraints to implement annual training calendar
- Facilitated registered HR professionals in their annual participation of Continuous Professional Development Activities (CPDA).
- Collaborated with the Judiciary Staff Training Committee to organize pre-retirement training for Judicial Officers/Staff annually.
- Collaborated with partners to prepare and organize engaging training/workshops.
- Scheduled quarterly training committee meetings, facilitated coordination and organization of meetings, and executed decisions made by the committee.
- Created fundraising proposals for Training Programs based on strategic plan and annual calendar.
- Achieved considerable financial backing from partner organizations and established a strong line of communication.
- Collaborated with the Resource Mobilization and Partnership and Linkages Unit to develop effective resource mobilization strategies.
- Generated monthly, quarterly, and annual reports for the training department to track progress towards annual performance goals.
- Planned and executed team-building activities for the department.
- Implemented career development initiatives such as coaching and career path guidance for staff members.
- Coordinated employee induction process, onboarding, and placement for industrial attachment, pupillage and judicial attachment
- Managed the Performance Appraisal process for department staff, tracking training and certification status
Assistant Director HR and Administration
The Kenya Judiciary
10.2019 - 08.2021
- Contributed to the development and implementation of HRM&D policies, procedures, standards, strategies, guidelines, and programs.
- Managed the administrative and operational functions of sectional units within the Directorate.
- Implemented effective human resource plans and succession management.
- Initiated the development, management, and review of Judiciary terms and conditions of service.
- Planned and executed workforce development initiatives.
- Executed change management strategies to drive organizational transformation.
- Streamlined staff assessments for enhanced accountability and productivity.
- Oversaw assessment of team members' productivity metrics
- Coordinated organizational development processes.
- Managed employee welfare projects, ensuring effective implementation of support programs.
- Efficiently prepared and submitted both management and statutory reports.
- Managed the maintenance of HR records, ensuring their accuracy and completeness.
- Coordinated the logistical aspects of planning sessions for HRM&D Committee.
- Managed annual budget planning process for the section.
- Conducted staff performance management, providing mentorship, guidance, and counseling.
Ag. Regional Assistant Director HR and Administration, Central & South Rift Region
The Kenya Judiciary
06.2016 - 09.2019
- Overall, in charge of twelve (12) court stations
- Roles and responsibilities remain the same though enlarged to cover a wider region.
Regional Principal HR and Administration Officer, South Rift Region
The Kenya Judiciary
08.2013 - 04.2016
- Overall in charge of four (4)) court stations
- Implemented devolved human resources programs, policies, and activities regionally focusing on staff mobility, welfare, workforce planning, and performance management.
- Assisted in the budgeting process within court stations by liaising with other departmental heads and court station heads. Additionally, contributed to the preparation of work plans and reports.
Human Resources Officer
Kenya School of Law
03.2009 - 07.2013
- Implemented policies and procedures to ensure efficient departmental operations, while providing guidance on HR policies and procedures to staff.
- Assumed multiple responsibilities as a deputy for the HR and Administration Manager.
- Implemented the department's performance contract, work plans, and strategic targets.
- Revised HR Staff Manual policy, according to current trends and labor laws.
- Prepared and implemented the department's service charter, conducting an annual review of the same.
- Prepared and monitored annual leave plan for all departments, ensuring efficient implementation in the HR section.
- Collaborate on the planning and implementation of staff performance evaluations as part of the reward management system.
- Coordinated and reported on the recruitment process, including staff deployment, for the relevant department.
- Played a key role in supporting the growth and implementation of HR policies, procedures, initiatives, and systems.
- Managed the entire recruitment process by preparing job descriptions, publishing ads in local dailies, and coordinating with section heads.
- Develop yearly recruitment plan and facilitate recruitment process through committee coordination and support.
- Ensured compliance with established recruitment practices and staff regulations and rules throughout the recruitment process.
- Maximized visibility of vacancies by advertising in local print media and online platforms.
- Ensured seamless functioning of recruitment process.
- Generated detailed reports on shortlisting and interviewing procedures to aid in decision making.
- Assisted in exit process for terminated or resigning employees, overseeing property handover, and coordinating final dues payment.
- Maintain an up-to-date staff establishment list that accurately reflects current staffing levels.
- Served as secretary for the disciplinary committee, offering guidance on the School's disciplinary process and effectively carrying out passed resolutions.
- Managed secretarial responsibilities for the training committee at the School, offering advice on implementing recognized departmental training needs. Executed actions determined by the committee.
- Enhanced organizational training and development policy implementation
- Evaluated emerging organizational needs to determine appropriate training areas; coordinated staff induction, organized workshops and seminars; identified suitable trainers for internal trainings.
- Collaborated in the development and execution of HR initiatives comprising succession planning, workforce planning alongside onboarding. Leveraged training to support program objectives and empower staff growth.
- Prepared and monitored staff employment contracts, as well as individual performance contracts for newly recruited and temporary staff.
- Aided the HR Manager by reviewing remuneration and benefits systems, executing salary surveys, and compiling detailed reports presented to the School's Council for consideration of subsequent steps.
- Provided secretarial services to committees on Gender Mainstreaming and Alcohol/Drug Abuse Prevention.
- Served as a member of the ISO standards certification's Steering Committee.
- Managed grievance handling, conflict resolution, and disciplinary matters, ensuring accurate reporting of actions taken.
- Implemented labor relations policies and ensured compliance with existing Labor Laws.
- Coordinated and implemented HR audits, ensuring adherence to best practices and compliance with company policies.
- Implemented changes to continuously improve the accuracy of payroll records.
- Ensured prompt submission of returns such as PAYE, NSSF, NHIF, Pension, and Medical premiums through collaboration with the Finance department.
- Prepared monthly and quarterly department reports, showing achievements of the human resources function against planned yearly targets.
- Planned and coordinated staff training and development programs with identified trainers/consultants from internal and external resources.
- Managed multiple administrative responsibilities for the HR unit such as advertisement coordination, communication management, transport requisitioning, purchase requisition handling, and facilities maintenance.
- Supported managers with personnel-related matters such as recruiting, onboarding, evaluating performance while ensuring smooth staff operations.
- Provided guidance to employees concerning various routine personnel administration activities such as attendance, medical schemes, annual leave days, and disciplinary issues.
- Led a team of employees in the HR section.
- Maintained regular updates to staff regarding the latest advancements in School's HR function.
Personnel & Administration Officer
Diani Flowers & Landscaping Ltd. (U.N. Complex, Gigiri)
10.2005 - 12.2008
- Main role included the implementation of policies and procedures within the organization, planning, and coordination of personnel activities while offering guidance to field supervisors on various staff issues.
Associate Human Resource Consultant
Workforce Performance Solutions
03.2004 - 10.2005
- Main role included the implementation of preparation of client briefs for recruitment and engagement of new staff, and prepare draft proposals as per clients TORs
Human Resource Assistant
The Riara Group of Schools Ltd
02.2004 - 02.2005
- Main role included offering HR support to the HR manager and recruitment, staff performance and training, administration and staff welfare management.
Education
MBA – Human Resource Management -
The Catholic University of Eastern Africa
10.2018
Post Graduate Diploma in Human Resource Management -
The University of Nairobi
10.2003
B.Sc. Agriculture -
The University of Nairobi - Upper Kabete Campus
01.2001
Kenya Certificate of Secondary Education (KCSE) -
Pangani Girls Secondary School
01.1995
Skills
- Leadership and Mentoring
- Training and Coaching
- Performance management
- Payroll management
- Workforce planning
- Onboarding
- Policy design
- Regulatory compliance
- Organizational improvement
- Communication and Interpersonal skills
- Change management
- Strategic thinking
- ISO 9001 certification
- Performance Management
- Strategic partnership development
Affiliations
Full member, Institute of Human Resource Management (IHRM), 2289
Accomplishments
- Team Lead: reviewing and implementing the E-Learning Platform for the Kenya Judiciary Academy, in liaison with consultant
- Team Lead: the ISO 9001 certification process for the Kenya Judiciary Academy
- Implemented a staff database capturing trainings that staff have attended and completed. The Database includes information such as dates of training, dates of completion and certificates awarded.
- Rolled out performance appraisal activities within the Central and South Rift region through staff sensitization activities and also implementation of the activity. Activity done in 12 court stations.
- Streamlined data on staff trainings which is now available online on enquiry.
- Developing strategic partnership and linkages with partners at the Kenya Judiciary Academy
Professional Highlights
- Successful track record in planning, directing, supervising, and coordinating work activities in the HR department.
- Mentoring, training, and coaching direct reports to help them improve on their skills.
- Progressive experience in the development and implementation of specific programs such as: performance management, payroll management, succession planning, workforce planning, onboarding and risk management
- Implementation and review of labor laws, workplace health and safety policy, HIV/AIDs policy, alcohol & substance abuse policy and the HR ISO Quality Standards.
- Reviewed and revised the Judiciary Staff Training and Development Manual as well as the Judiciary Attachment and Internship Manual.
Training
- Certified Human Resource Auditor (CHRA), 2023
- Certified Human Resource Business Practitioner (CHRBP), 2022
- Senior Leadership Development Programme (SLDP), 2017
- Senior Management Course (SMC), 2012
Languages
Swahili
First Language
English
Advanced (C1)
C1
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
HybridOn-SiteRemoteImportant To Me
Work-life balanceCompany CultureHealthcare benefitsPersonal development programsCareer advancementFlexible work hoursInterests
Swimming, Fitness, Cooking, Reading,
Timeline
Assistant Director HR – Recruitment & Appointments
The Kenya Judiciary
07.2024 - Current
Assistant Director HR – Training
The Kenya Judiciary
08.2021 - 06.2024
Assistant Director HR and Administration
The Kenya Judiciary
10.2019 - 08.2021
Ag. Regional Assistant Director HR and Administration, Central & South Rift Region
The Kenya Judiciary
06.2016 - 09.2019
Regional Principal HR and Administration Officer, South Rift Region
The Kenya Judiciary
08.2013 - 04.2016
Human Resources Officer
Kenya School of Law
03.2009 - 07.2013
Personnel & Administration Officer
Diani Flowers & Landscaping Ltd. (U.N. Complex, Gigiri)
10.2005 - 12.2008
Associate Human Resource Consultant
Workforce Performance Solutions
03.2004 - 10.2005
Human Resource Assistant
The Riara Group of Schools Ltd
02.2004 - 02.2005
MBA – Human Resource Management -
The Catholic University of Eastern Africa
Post Graduate Diploma in Human Resource Management -
The University of Nairobi
B.Sc. Agriculture -
The University of Nairobi - Upper Kabete Campus
Kenya Certificate of Secondary Education (KCSE) -
Pangani Girls Secondary School
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