Gladys Mukii
Data Annotator
Nairobi,30
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Data Annotator
Mindrift AI
04.2024 - Current
- Enhanced data accuracy by meticulously annotating and labeling various data types.
- Followed strict quality control measures for consistently reliable results throughout diverse assignments.
- Strengthened AI model performance by identifying patterns and trends in annotated data sets for further analysis.
- Reduced errors in machine learning models by providing high-quality annotated data.
Customer Service Representative
Influx
4 2021 - 2 2022
- Worked with customers who had complaints, orders, or required information about products/services purchased from client's organization
- Provided solutions that fit those individualized situations and prioritized the customers' needs at each step of the process
- Managed over 60 calls per day while maintaining excellent quality.
- Exuded friendliness, professionalism, and enthusiasm for the company mission.
English Teacher
Rosedale Academy
01.2021 - 03.2021
- Created and implemented lesson plans
- Graded papers and assisted the head teacher with any paperwork, copying, and distribution of assignments or documents
- Created and fostered positive relationships with parents and family members of students.
Education
BSc. Applied Statistics with Computing -
Rongo University
Migori, Kenya 09.2016 - 05.2020
High School Diploma -
Bongo Girls High School
Nyandarua, Kenya 01.2011 - 05.2014
Skills
References
- Sheilah Barno, Influx, sheillahchumbaa@gmail.com, +254726889225
- Rev. Onesimas Ndinda, AIC Bloomhill, onesmusndinda1960@gmail.com, +254722367093
Timeline
Data Annotator
Mindrift AI
04.2024 - Current
English Teacher
Rosedale Academy
01.2021 - 03.2021
BSc. Applied Statistics with Computing -
Rongo University
09.2016 - 05.2020
High School Diploma -
Bongo Girls High School
01.2011 - 05.2014
Customer Service Representative
Influx
4 2021 - 2 2022