Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gladys Mukii

Data Annotator
Nairobi,30

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience
7
7
years of post-secondary education
2
2
Languages

Work History

Data Annotator

Mindrift AI
04.2024 - Current
  • Enhanced data accuracy by meticulously annotating and labeling various data types.
  • Followed strict quality control measures for consistently reliable results throughout diverse assignments.
  • Strengthened AI model performance by identifying patterns and trends in annotated data sets for further analysis.
  • Reduced errors in machine learning models by providing high-quality annotated data.

Customer Service Representative

Influx
4 2021 - 2 2022
  • Worked with customers who had complaints, orders, or required information about products/services purchased from client's organization
  • Provided solutions that fit those individualized situations and prioritized the customers' needs at each step of the process
  • Managed over 60 calls per day while maintaining excellent quality.
  • Exuded friendliness, professionalism, and enthusiasm for the company mission.

English Teacher

Rosedale Academy
01.2021 - 03.2021
  • Created and implemented lesson plans
  • Graded papers and assisted the head teacher with any paperwork, copying, and distribution of assignments or documents
  • Created and fostered positive relationships with parents and family members of students.

Education

BSc. Applied Statistics with Computing -

Rongo University
Migori, Kenya
09.2016 - 05.2020

High School Diploma -

Bongo Girls High School
Nyandarua, Kenya
01.2011 - 05.2014

Skills

  • Ability to Multitask

  • Adaptability

  • Customer Service

  • Ability to Work Under Pressure

  • Communication Skills

  • Active Listening

  • Data labeling accuracy

  • Text annotation proficiency

    • References

    • Sheilah Barno, Influx, sheillahchumbaa@gmail.com, +254726889225
    • Rev. Onesimas Ndinda, AIC Bloomhill, onesmusndinda1960@gmail.com, +254722367093

    Timeline

    Data Annotator

    Mindrift AI
    04.2024 - Current

    English Teacher

    Rosedale Academy
    01.2021 - 03.2021

    BSc. Applied Statistics with Computing -

    Rongo University
    09.2016 - 05.2020

    High School Diploma -

    Bongo Girls High School
    01.2011 - 05.2014

    Customer Service Representative

    Influx
    4 2021 - 2 2022

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