GLADYS CHEPKEMOI
ADMINISTRATOR
NAIROBI
Summary
Dynamic Office Administrator with a proven track record in optimizing office operations and enhancing team collaboration. Expertise in streamlining processes and reorganizing workspaces to achieve superior functionality and efficiency. Committed to fostering a productive environment that supports organizational goals and drives success. Strong ability to adapt to changing priorities while maintaining focus on delivering exceptional administrative support.
Overview
16
16
years of professional experience
3
3
Languages
Work History
Administrator
Tandu Alarms
07.2012 - Current
- File all customer correspondence in correctly labelled files
- To meet and greet all visitors, staff, clients in reception and direct them as necessary
- Receive and dispatch mails, record mails into a register and stamp received
- Receiving and directing phone calls
- Prepare the stationary indent and forward to the administration director for approval prior to ordering
- Ensure our departmental staff employ the correct processes in execution of their function
- Audit telephone bills to detect unofficial private calls before surrendering to accounts staff for payment.
- Perform quality checks on procured items before acceptance.
- Produce quotations for potential customers.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Improved employee productivity with effective time management strategies for daily tasks.
Personal assistant
Pinpoint hygiene company
01.2010 - 01.2012
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Oversaw personal and professional calendars and coordinated appointments for future events.
Education
Diploma - Human Resource Management
East African Institute of Certified Studies (ICS)
Nairobi, Nairobi Province04-2026
Diploma - Secretarial Studies
Kenya Institute of Professional Studies (KIPS)
Nairobi, Nairobi Province01.2017
Diploma - Front Office And Administration
Nairobi Aviation College
Nairobi, Nairobi Province01.2014
Kenya certificate - Secondary Certificate
Londiani Girls Academy
KERICHO01.2009
Kenya certificate - Primary Certificate
Kaptalamwa Primary School
Kericho, Kericho District01.2005
Skills
Good communication skills
Self-starter and focused
A good team player
Flexibility
Honesty
A hard working, self – motivated and responsible person
References
- Martin Paul, Haylock, Managing Director, 0721646583, Tandu Alarms Systems ltd
- Franklin, Wekesa, Human Resource, 0725998083, Tandu Alarms Systems
Interests
Playing volleyball, Reading books, Watching movies
Timeline
Administrator
Tandu Alarms
07.2012 - Current
Personal assistant
Pinpoint hygiene company
01.2010 - 01.2012
Diploma - Human Resource Management
East African Institute of Certified Studies (ICS)
Diploma - Secretarial Studies
Kenya Institute of Professional Studies (KIPS)
Diploma - Front Office And Administration
Nairobi Aviation College
Kenya certificate - Secondary Certificate
Londiani Girls Academy
Kenya certificate - Primary Certificate
Kaptalamwa Primary School