GITONGA KENNETH
Summary
Experienced credit management professional with proven track record of optimizing cash flow and reducing outstanding debts. Strong analytical skills, attention to detail, and ability to assess creditworthiness and manage risk. Highly collaborative, adaptable, and focused on achieving results through teamwork and effective communication. Proficient in credit control processes, financial reporting, and customer relationship management.
Overview
8
8
years of professional experience
Work History
SENIOR CREDIT CONTROLLER
MODERN LITHOGRAPHIC (K) LTD
10.2024 - Current
- Leading credit risk assessments to optimize cash flow and reduce outstanding receivables.
- Streamlined collections processes, enhancing efficiency in account management and recovery efforts.
- Mentored junior staff on credit control best practices, fostering a culture of continuous improvement.
- Developed financial reports for senior management, providing insights into credit performance and trends.
- Negotiated payment terms with clients, balancing company interests with customer relationships.
- Conducted regular account audits to ensure compliance with internal policies and industry regulations.
- Collaborated with cross-functional teams to resolve disputes swiftly, enhancing client satisfaction and retention.
- Enhanced cash flow for the company through diligent management of outstanding invoices and efficient debt recovery efforts.
- Maintained strong customer relationships while ensuring prompt payment, addressing disputes, and resolving discrepancies in a professional manner.
- Optimized credit policies to balance business growth with minimized risks, resulting in increased revenue opportunities without compromising financial stability.
Lead Credit Controller
GENERICS AFRICA LTD
09.2022 - 09.2024
- Reporting to the Chief Finance Officer;
- Monitoring debtor balances to ensure a reduction in Days Sales Outstanding (DSO).
- Performing regular follow-ups on outstanding debts to ensure payment are made on time.
- Managing the company's exposure to risk by conducting effective credit checks on new and existing customers.
- Ensuring receipts from debtors are correctly posted and allocations done to show correct aging.
- Negotiating repayment plans with customers whose accounts are overdue.
- Supervising and motivating credit control staff to enhance optimal performance and desired outcome.
- Closely working with the chief finance officer to ensure efficiency in credit control operations.
- Achieving the collections targets set by the company.
- Developing and managing a robust debt chase policy and procedures to ensure that customer debts are collected within pre-agreed terms, optimizing cash flow.
- Ensuring strict adherence to credit control procedures.
- Proposing the write-off of irrecoverable receivables and write backs for credit balances.
- Resolving and reconciling customer's queries and disputes to facilitate payment of their account.
- Regularly reviewing and reconciling accounts, providing aging analysis of the outstanding portfolio.
- Providing ad-hoc reporting as requested by management.
- Responding promptly and comprehensively to both external and internal inquiries.
- Collaborating with external collectors to ensure their operations and targets are met.
Credit Controller
Harley's Limited
07.2021 - 09.2022
- Reporting to the Chief Operations Officer.
- Performed regular follow-ups on outstanding debts to ensure payment are made on time.
- Evaluated customer's credit worthiness in line with company's credit policy and issued recommendations to facilitate onboarding.
- Maintained contact with clients to ensure invoices are clear for payment.
- Produced and sent customer statements, credit notes, receipts on monthly basis and upon request.
- Ensured receipts from debtors are correctly posted and allocations done to show correct aging.
- Periodically reviewed debtors list and escalated defaulters to management and issued demand letters.
- Resolved and reconciled customer's queries and disputes to facilitate payment of their account.
- Reviewed credit limits and credit terms to contain Debtors List and put on hold any due account not paid.
- Handed over cash and cheques collected to the cashier.
- Negotiated re-payment plans with the customers.
- Carried out field visits to customers to follow upon payments.
- Recovered goods using right legal procedures where a client has disregarded credit terms.
Accounts Assistant - Credit Control
Nila Pharmaceuticals Limited
01.2019 - 07.2021
- Maintained contact with clients to ensure invoices are clear for payment.
- Resolved queries both internally and externally around outstanding amounts.
- Supervised the cashier and the clerk.
- Reviewed debtors list issued demand letters to defaulters.
- Posted and allocated daily receipts to accounting systems.
- Provided accounting information to internal departments.
- Performed daily banking activities.
- Prepared and updated collection schedules for sales team on daily and cumulatively on monthly Basis.
- Produced customer statements, credit notes, receipts upon request.
- Managed cost of the Branch by regulating expenses.
- Approved Branch expenses through signing of requisitions from the petty cash.
- Managed accounts by regularly reviewing customer credit limits and credit terms to contain Debtors List.
- Created accounts for new clients.
- Negotiated re-payment plans.
Accounts Assistant Intern
Gibb Africa Ltd
06.2017 - 08.2017
- Reporting to the chief accountant
- Introduced to SUN SYSTEMS and ERP (Enterprise Resource Planning) accounting software.
- Prepared journals and their subsequent posting for petty cash.
- Prepared internal vouchers, receivables and payables.
- Performed supplier reconciliation.
- Prepared Interpreted of financial statements.
- Carried out Bank and cash book reconciliation
Education
CPA - Section III
01.2018
Bachelor of Arts - Economics and Mathematics
University Of Nairobi
01.2018
Skills
- Leadership
- Negotiation
- Operation Management
- Relationship Management
- Reporting
- Analytical
- Communication
- Compliance
- Organization
- Planning and Coordination
- Teambuilding
- Problem-solving
Timeline
SENIOR CREDIT CONTROLLER
MODERN LITHOGRAPHIC (K) LTD
10.2024 - Current
Lead Credit Controller
GENERICS AFRICA LTD
09.2022 - 09.2024
Credit Controller
Harley's Limited
07.2021 - 09.2022
Accounts Assistant - Credit Control
Nila Pharmaceuticals Limited
01.2019 - 07.2021
Accounts Assistant Intern
Gibb Africa Ltd
06.2017 - 08.2017
Bachelor of Arts - Economics and Mathematics
University Of Nairobi
CPA - Section III
References
Brenda, Simba, Chief Operations Officer, 0720991052, Bank of Africa-Kenya