Overview
Work History
Education
Timeline
Generic

Ginnete Lubanga

Information Science
Nairobi

Overview

7
7
years of professional experience

Work History

Receptionist Administrator

5th Avenue Medical and Day Surgery Centre
Nairobi
08.2018 - Current
  • Promoted maintenance of professional and courteous customer interactions across reception personnel.
  • Took delivery of packages and documents, applying appropriate internal policies relating to chain of possession.
  • Answered incoming calls, directing clients to individuals addressing specific needs.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Scheduled initial and return appointments for clients, adhering to internal policies while accommodating individual customer needs.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Records Management Assistant

National Housing Corporation
Nairobi
03.2018 - 08.2018
  • Contacted document requestors and obtained additional information required to process document requests.`
  • Scanned paper documents into computer and assigned identification numbers to simplify tracking process.
  • Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
  • Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
  • Managed file archival and information retrievals.
  • Maintained legally compliant, highly secure and user-friendly content to facilitate smooth use by internal and external stakeholders.

Cyber Cafe Attendant

Alfatah Cyber Cafe
Nakuru
01.2015 - 07.2017
  • Collaborated with team members to achieve target results.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
  • Managed cash drawer throughout shift and during opening and closing procedures.

Education

No Degree - Diploma in Information Science

Rift Valley Institute of Science And Technology
Nakuru, Kenya
04.2001 -

Timeline

Receptionist Administrator

5th Avenue Medical and Day Surgery Centre
08.2018 - Current

Records Management Assistant

National Housing Corporation
03.2018 - 08.2018

Cyber Cafe Attendant

Alfatah Cyber Cafe
01.2015 - 07.2017

No Degree - Diploma in Information Science

Rift Valley Institute of Science And Technology
04.2001 -

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Ginnete LubangaInformation Science