GINARO MAINA WAMBUGU
NAIROBI
Summary
Results-driven commercial professional with a solid background in managing business development and sales operations to enhance profitability. Expertise in fostering team collaboration and adapting to changing market conditions. Skills in strategic planning, business development, sales, key account management, contract negotiation, tenders and proposal preparation, and team leadership. Dedicated to delivering high-quality outcomes and maintaining high standards. Blending Information Technology and business competencies helps me to stay ahead of the competition.
Overview
8
8
years of professional experience
Work History
COMMERCIAL MANAGER
ROUTEWAYS INNOVATIVE TECHNOLOGIES LIMITED
03.2023 - 01.2025
- Developing the company's business development strategy and annual plan;
- Maintaining extensive database of current market information;
- Finding new business opportunities and following up to close new businesses;
- Identifying , reviewing and responding to tenders ,requests for quotations and other requests aimed at winning business for the company;
- Attending customer meetings as set from time to time;
- Improving an organization’s market position and achieving revenue growth;
- Leading a team conducting business development representatives (BDRs) ensuring they meet personal and team goals;
- Providing guidance and instruction on a day-to-day basis to ensure team members understood and executed their responsibilities;
- Convening frequent meetings with the business development representatives to evaluate progress and discuss professional development;
- Custodian for customer contracts;
- Responding to clients' concerns and maintaining a log of the key issues raised;
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction;
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities;
- Enhanced product offerings by conducting market research and identifying emerging trends within the industry;
- Strengthened team and organization by recommending and assisting in recruiting qualified employees for m,y department.
- Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes;
- Managed and analyzed budgets, projects P&L, and sales reports;
- Negotiated contracts and product prices by collaborating with vendors and other stakeholders;
- Improved profit margins through diligent expense monitoring and the implementation of cost-saving initiatives where appropriate;
- Increased sales revenue by developing and implementing effective marketing strategies for commercial products;
- Conducted market research and analysis to create detailed business plans on commercial opportunities, business development and expansion;
- Developed strong partnerships with key stakeholders, fostering collaboration to achieve shared goals;
- Maintained an up-to-date understanding of industry trends and regulatory changes which informed strategic decision making;
- Led cross-functional teams to deliver successful projects on time and within budget constraints, meeting business objectives;
- Built relationships with customers to establish long-term business growth;
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning;
- Achieved sales goals and service targets by cultivating and securing new customer relationships;
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed accounts to retain existing relationships and grow share of business.
- Implemented systems and procedures to increase sales;
- Was assigned and I successfully led all the departments in ISO documentation, thereby achieving ISO certification;
- Performing other duties as assigned by the CEO from time to time;
HEAD OF COMMERCIAL SERVICES
KINDE ENGINEERING WORKS LIMITED
03.2018 - 02.2023
- Developing the company's business development strategy and annual plan;
- Maintaining extensive database of current market information;
- Finding new opportunities and following up to close new businesses;
- Identifying , reviewing and responding to tenders ,requests for quotations and other requests aimed at winning business for the company;
- Liaison with clients on matters running contracts;
- Attending customer meetings as set from time to time;
- Improving an organization’s market position and achieving revenue growth;
- Leading a team conducting business development representatives (BDRs) ensuring they meet personal and team goals;
- Providing guidance and instruction on a day-to-day basis to ensure team members understand and execute their responsibilities;
- Convening frequent meetings with the business development representatives and key account managers to evaluate progress and discuss professional development;
- Reporting to the executive on business development progress;
- Custodian for customer contracts;
- Responding to clients' concerns and maintaining a log of the key issues raised;
- Developed strong partnerships with key stakeholders, fostering collaboration to achieve shared goals;
- Maintained an up-to-date understanding of industry trends and regulatory changes which informed strategic decision making;
- Led cross-functional teams to deliver successful projects on time and within budget constraints, meeting business objectives;
- Built relationships with customers to establish long-term business growth;
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning;
- Achieved sales goals and service targets by cultivating and securing new customer relationships;
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Managed customer accounts to retain existing relationships and grow share of business.
- Implemented systems and procedures to increase sales;
- Performing other duties as assigned by the CEO from time to time
ICT Management Trainee Stationed at YEDF HQ
ICT Authority (Ministry of ICT, Kenya)
08.2016 - 12.2017
- Providing consistent user support to YEDF (Youth Fund Development Fund) staff;
- Computer network installations and configurations;
- ICT devices troubleshooting and routine maintenance;
- Remote user support to YEDF staff at branches country wide;
- Developing software solutions to ease data collection;
- Improved management skills by participating in rigorous training programs and workshops.
- Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
- Gained knowledge of company policies, protocols and processes.
- Showcased strong organizational skills by effectively managing multiple projects and tasks simultaneously, meeting all deadlines, and maintaining a high level of performance under pressure.
- Acted with integrity, honesty, and knowledge to promote culture of company.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Performed other duties as assigned by my supervisor from time to time;
Education
Masters of Sc. - Cyber Security
Mount Kenya University
02.2025
Certified Information Communication Technologist (C.I.C.T) -
KASNEB
12.2020
Certification in Mobile Application Development -
IBM
03.2017
Basic Digital Skills training -
eMobilis, Google
02.2017
Entrepreneurship Training -
ICTA
02.2017
BBM - Management Information Systems Option
Karatina University
11.2013
Leadership and business plan writing training -
Techno serve (N.G.O)
09.2013
Skills
- Strategic Business Development
- Key Account Management
- Business Analysis
- Effective Presentation Skills
- Effective Self-Management
- Commercial Bill Of Quantities Preparation
- Tender Preparation & Price Negotiation
- Contract Management
- Team Leadership
- Effective Time Management
- ISO Procedures Documentation
- Market Analysis
- IT Competencies
- Cyber Security Competencies
- Sales support
- Website Development
- Operations management
- Staff supervision
- Team Training
- Customer relations
- Contract terms negotiation
- Customer relationship management (CRM)
- Strategic sourcing
- Sales techniques
- Marketing promotions
- Report generation
- Key performance indicators
- Marketing
- Pricing strategy
- Proposal writing
- Multitasking
- Documentation and reporting
- Analytical problem solver
- MS office
- Budgeting and expenditures
- Idea development and brainstorming
- Data analytics
Timeline
COMMERCIAL MANAGER
ROUTEWAYS INNOVATIVE TECHNOLOGIES LIMITED
03.2023 - 01.2025
HEAD OF COMMERCIAL SERVICES
KINDE ENGINEERING WORKS LIMITED
03.2018 - 02.2023
ICT Management Trainee Stationed at YEDF HQ
ICT Authority (Ministry of ICT, Kenya)
08.2016 - 12.2017
Certified Information Communication Technologist (C.I.C.T) -
KASNEB
Certification in Mobile Application Development -
IBM
Basic Digital Skills training -
eMobilis, Google
Entrepreneurship Training -
ICTA
BBM - Management Information Systems Option
Karatina University
Leadership and business plan writing training -
Techno serve (N.G.O)
Masters of Sc. - Cyber Security
Mount Kenya University
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